Firstly, I've loved everything I bought here. They have great variety and prices! Secondly, they have great customer service. They log your info so you just need your drivers license to get in. But what thrilled me the most was my experience today. A month ago I had bought a cartridge for my pen battery thing (a pen that I had bought somewhere else) and I had hardly used the cartridge when the pen stopped working. I unscrewed it and the pin fell out and part of the pen internally had melted. It took me a month to bring it back there and I had just expected to get an exchange for the cartridge and that I'd have to buy a new battery since I had bought mine somewhere else. Not only did the manager exchange the cartridge but they gave me a new battery to replace mine that had broken. It's definitely my new go to store! read more

One of the things I liked about this place was the ability to browse without feeling hassled and/or pressured. Mostly the staff was quick to offer help but was ok with letting you take your time to look at all the different products they stocked. Well tonight was different, which was no fault of theirs. You can't touch anything unless the staff takes it off the shelf for you, a shelf that's like inches away. Ok fine, that sucks but again, not their fault. What was not ok was that a product was advertised for a specific price and when I checked my receipt I was charged about $10 more than advertised on the sign. I went back to ask and a couple people went to check on the price and came back to tell me that unfortunately the signage was incorrect and that due to all the new regulations they haven't been able to check the prices on their items to make sure they're correct...uh what?! I told them I wanted to return the product because I wasn't willing to spend that much on it and that at the very least they could've told me that the price was higher than advertised. Oh no, instead the girl at the register had to tell me they were doing ME a favor by allowing me to return the product. Wow ok, so you admit your pricing was wrong and instead of selling it to me for the advertised price you scold me and try to make me feel like you're doing ME a favor. No thanks. The manager came and apologized to me and said he felt really bad about the misunderstanding. I was also given a product similar, but after getting home and looking at it, not at all what I wanted, for free. I don't even think this is a brand that they sell and so therefore can only assume it was a promotional sample. The other thing that was off putting was that the manager told me that they now have to destroy the product I returned. As if that's my problem, concern. There are way too many dispensaries in this city that offer a better experience. Come here for a decent selection of edibles and flowers if you're in the neighborhood but CHECK YOUR RECEIPT!!!!! read more

I like this place, friendly atmosphere and knowledgeable staff. Would be nice if they opened a sunset location, maybe near the zoo!

Great selection and great staff! They're all really friendly! & dog friendly! There's also a lounge in the back where you can smoke!

This one of my favorite spots and Kristin made me love it even more she was very helpful and answered my questions with no hesitation. She also educated me on indica and sativa and what affects they have so we can find out what i really want and we did so thank you kristin at harvest on geary i appreciate the help harvest is number 1 in my book. read more

I've frequented Harvest for over a year now and while before, I would have gladly rated it 5 stars, unfortunately, they recently changed their rules, which is understandable considering the legalization of marijuana for recreational use. However, it feels like they now cater only to the sudden influx of customers, as opposed to their customers who have gone there for a long time, due to medical reasons. I myself use to go because of social anxiety but now constantly feeling rushed by the staff, waiting in an overpacked store and then waiting in a line of at least ten people just doesn't seem worth it at this point. To add insult to injury, I had to pay tax even though I have a medical card. Really feels like they just simply no longer care about the clientele they originally set out to serve. read more

Felt uncomfortable when i got into the store. The cashiers are pretty rude and the music is too loud. Subpar selection and overpriced. Won't ever come here again. read more

Poor customer service. There were plenty of associates there but none of them were helpful I had a lot of questions about the products, but the answers were not helpful. They couldn't even suggest places that evaluate you for a medical card. read more

3 stars for a nice interior and a decent selection of edibles, cartridges, and flower. However, prices are insane. $56 for SELECT cartridges, $35 for Kiva Blueberries. I certainly won't be coming back here. Definitely were a lot of your first time Joe Schmo users...all being rung up for $150+. Was truly sad to see imho. read more

Just passed the "Harvest" cannabis store on Geary. Looks like nothing I have ever seen before. Good thing?. Maybe not , the more I think of it. As a cannabis patient, with a vast experience base from which to draw, my over impression of "Harvest" was not favorable. Far too pretentious with a cooler than thou vibe to it. Place looks not welcoming and far too uptight for a cannabis store. I just don't feel comfortable in this type of environment. In fact I would just prefer a clean and well maintained store with some cool budtenders. Get my meds at a good price and then enjoy. Here it is trying to take cannabis to a boutique type selling environment. Sorry, guys at Harvest, this idea will not sell. Regardless of how many young high earning techies there are living around. The business model is not at all feasible. read more

Amazing!!!!! New favorite spot. Wont go into another spot unless I'm out of town. Worth every second and every penny. You feel valued and appreciated. They dont pressure you or make you feel rushed. You can ask questions and look up info on your phone if they cant answer a question. The specials they have, the layout, the selections they have, totally worth your time. They have deals for everyone and every dollar amount. Give them a try, you wont regret it! read more

We stopped in here on a Sunday evening. The customer service was awful. This place is different and you don't go to the counter in order to get what you need, it is on shelves like a regular store. I walked up to the counter and was rudely told everything is on the shelf. Ok no problem , but when we went into the lounge it felt like we were bothering the 2 people helping in the back as they were more worried about which sample they would be taking home then helping us first timers there. I would definitely recommend going to Barbary Coast Dispensary rather then here. read more

Lorna knows her stuff! We we not sure what to sample, it she knows her stuff.super friendly and personable, and Simone who. Oils relate in so many wYz! We appreciate her kindness and wisdom! Thx for taking cars of us! read more

This place is terrible. Avoid at all costs. There are so many great dispensaries in the city unfortunately this is the most convenient for me so I kept returning and I kept getting ripped off. They always seem to find a way to humiliate you. read more

I was there last night. Bought a few items and was told the amount. I thought is was a little steep as far as what I thought the items should have cost and what the amount I was told. I paid with my debit card. As I was walking out I was looking at my receipt to see what I was charged for each item. I noticed a $122.50 charge for a $42.50 item. I immediately turned back and went to the cashier. He confirmed that I was overcharged and turned me over to a supervisor or manager (I don't remember her title). She went off to the back to see how to correct this. She came back to inform me that she could not give me money back or credit back to my debit card. I HAD to take store credit only. $80.00 is a lot of money to keep for an error they made. I went round and round with her and she refused to give me the money back and said "we do not give cash back". I wasn't asking for cash. I wanted my debit card credited. She refused. Needless to say I'm stuck having to go back there but after that $80 credit is used I will not go back. WHAT A RIP OFF!!!! Is that even legal? read more

I have visited more than 80% of the dispensaries in San Francisco. As I recall my visit to Harvest on Geary, I can safely say that this dispensary is not worth your time. Here are a few reasons why (and why I'm giving Harvest two stars): 1) Conventional products: unique marijuana products make San Francisco dispensaries stand out. Harvest sources no unique products for their customers, including new upcoming marijuana companies that are supreme quality (e.g. Brass Knuckles, Select, Bloom Brand) 2) Speaking of supreme quality, Harvest customers will not get their money's worth for Harvest marijuana products. The prices are very high, indeed, but that is not the problem: the real problem is that customers are paying top dollar for low-quality marijuana products, including popularized brands that are not as expensive as Harvest sells them for, as well as Harvest's flower collection. In short, Harvest is most likely jacking prices for their property rent on Geary (which makes sense), but for marijuana users who are willing to spend good money, they should be receiving better products (and customers do... at other dispensaries in the city). 3) Flower is average, concentrates are mediocre, selections are limited... 4) An extra star was given in this review for the customer service. Harvest is usually crowded and every time I made a visit, I was greeted with a professional budtender (thank you!). Overall, you're not at a loss for purchasing from Harvest. However, Harvest is the closest dispensary to my home (Richmond), and I still make the effort to travel farther for better dispensaries in San Francisco. read more

I went on a Saturday with a friend and we had a really good experience. We're light/occasional recreational users and I was looking for something to help with chronic pain as well. Most of the staff (not all) were very knowledgeable and helpful. We're happy with our purchases. This is the only dispensary I've visited in SF but it did seem very expensive. Make sure you bring a decent amount of cash. They do take debit cards but there's a fee. And of course make sure you have a photo ID-- we were carded 3 separate times for one purchase. Most of their products are available for recreational use but some do require a medical card. They have a good selection for a small dispensary. read more

I love this dispensary! Last night my friends and I drove into SF for Dim Sum and Dabs. What an incredible staff! Although it was news to them that the event was on their website, they honored their word and quickly ordered Dim Sum, set up the dabbing, and opened their room to us. The comfortable, spacious, private lounge was the perfect setting to learn more about dab and other high quality products. We enjoyed Scottie, our dab master who was a wealth of information about new cannabis products and their effects. Harvest has not only high quality products, but a team of bright, customer service oriented, personable people. read more

I have been to harvest 4 times now and every single time I have had an absolutely delightful experience. This last trip was for a PAX era pod that was malfunctioning. The sales person replaced it with no questions asked even though the oil was half gone. Every other time I have gone to purchase things the staff has been super friendly, helpful, and knowledgeable about all the products. I will be making the trek from the sunset often to bring my business here! read more

I started going to this place when it first opened. It was quite good till recreational cannabis was legalized, then they went through some unfortunate growing pains adjusting to the new regulations till eventually they got it right again. I've been a regular ever since. Today I was met with extreme rudeness at the door because my online order wasn't in their system. Although there was no one in line behind me when I got to the door, I was told to move aside and they would deal with me in time. I insisted that I had in fact placed an order online but the person manning the door snapped at me with great hostility saying to me "I'm not going to argue with you." I'm not proud to say I had some choice words for him as I turned and left, but I was upset at how I was treated. They lost a customer who had just place an order of over $300 worth of product. When I got home I called to register my complaint at how rudely I had been treated, but was treated with extreme snark from whomever answered the phone. It may have been the same person, I have no way of knowing. He insisted the problem was a procedural change and my not understanding that they now had a walk up line. I tried several times to explain, no, it's not the system they had in place that I was upset with, it was how I was treated as a customer, and the rudeness I had just experienced. The person on the phone never apologized for the behavior of the door person and was also rude to me with a patronizing tone. When he got really snarky I had had enough and hung up. Too bad, as Urbana close to my home. It may be overpriced, but it's convenient. But I will not be supporting a store that does not respect it's customers. There is competition for this market, and I'll now be using competitors of Urbana for my cannabis purchases. I'm through with Urbana. read more

Urbana - Cannabis Dispensaries Near Me - Sf, California

I had an awesome experience with Scotty today! The staff is friendly, knowledgeable, and super patient. They answered all my questions, gave me a good recommendation, and made the experience awesome!! read more

Most chill dispensary I've been so far. You are able to shop around, look at the selections without any pressure. Parking is easy!

They make you leave your purse by the door and I really don't feel comfortable with that. Allllll the employees are RUDE, no one smiles and no one says hello. This place is the worst read more

I've gone to this place numerous times because the location is convenient for me, but I think I'll start going more of a distance in order to have a better experience in the store. This place is LOUD, the people at the door are aggressively in-your-face happy, they make you carry a basket all around the place, you MUST carry your purchases out in one of their paper bags (cannot forgo a wasteful bag by using your own), it seems very expensive (though to be fair I haven't compared prices), there's not a very big selection of gummies, and during check out they have two lines: when a cashier opens up you get to dance with whoever is first in the other line to decide who gets to go to the register. Once getting to the register, I've encountered some extremely cranky people. Bye bye, Harvest. read more

This place is awesome! Great consumer experience, friendly customer service and great selection of boutique cannabis!

Great service. Jessica was very fast, friendly and made some great recommendations! Definitely coming back

Can't believe it's taken me so long to review this place. Love the boutique style setting, doesn't make me feel shady or like a criminal like the last place did. They don't have a huge selection of flower, but what they do have is very good. I'm more of an edibles girl and here they don't disappoint. They're teas are divine. They have a good selection of CBD products too. Friendly staff and dog friendly. Going to head down and stock up before they expand to recreational, I'm sure it's going to get very busy then! read more

Nice cozy little spot with friendly staff.I usually get delivery now but They have some very knowledgeable people there. Received help over the phone from a very patient and informative man named sergay(?) who helped me figure out my newly purchased vaporizer and trinkets. Will be returning once the pandemic is over ! read more

Staff was hands off unless I had a question (I find it extremely overwhelming when all 10 bud tenders in a spot ask me if I need help within a 5 minute period but I get it) and when I did have a question they were super helpful. Got a few prerolls and some mellows. The prerolls were fire and the mellows were buy one get one for $1 and very much so a good deal. We hung out in their lounge in the back for a while and just enjoyed the spot. Definitely worth checking out. Seems like you can come and stay for the whole day or be in and out in 5 minutes, whichever you prefer! read more

I really wish I could give this dispensary the 5-star it's due. However, after looking at my receipt and then my bank statement.. I'm pretty sure they over charged me almost $40. Also, as I got back home and looked up some of the strains they carried on leafly most of the TCH levels were significantly lower than what was advertised on the bottle... sounds like a lawsuit waiting to happen with false advertising.. hm.. Any-who, the place was nice and bright, most importantly welcoming. They also had a very nice vibe in their back room where you could hang out and try out their medicines. Great presentation, seems to just be lacking ethics. I would make sure to pay attention to detail though.. always double check you get charged the correct amount. Will come back for a second visit, everyone has their off days... hopefully my updated review will be what I hoped for this one. read more

This place was really cool! The staff was super friendly and knowledgeable about their products. They were awesome and listened to my concerns and recommended products that would best fit my needs. I'd give 5 stars but I'm giving 4 because the prices were a little on the higher side. Not ridiculously high, but more expensive than the average dispensary. I will say it's cool that you can shop around the store and look at products at your own leisure and put them into a little basket just like you were grocery shopping. read more

I like this place! Pricey, but there are always a bunch of helpful staff and recently when I had an issue with a product, they replaced it without hesitation. They have a little rewards program too, and it seems like the rewards accrue pretty quickly! read more

I will never shop there again,Employees do not communicate with each other.Bought several vape pens and was told engraving was free but the engraver was not there that day but will be there two days later.I change my schedule for that day.I called 3-hours earlier and was told the engraver would be there @2pm.Left work arrived at Harvest only to be told the engraver was not coming in that day and the engraving was just for pride month.No employee knew what was up!I took time off work for nothing!The vape pens were a gift,So it's my loss I guess! read more

The first visit was smooth enough although their prices are quite high. However, the kept my ID at checkout and engaged me in convo. 2 days later I realized where the ID was and called. They said they had it. I asked if I could just get it the door without waiting in line. He said sure. When I got there, there was no line. I went up to the female who has massive amounts of caked on makeup and attitude and she said I had to move my car. I said I was just picking up my ID that they hadn't returned and it would only take a second (and news alert! I am not supposed to drive without it!). She refused to inquire about my ID until I moved my car (which was on the the other side of the street). She said they could get a fine. I guess customers don't come first. Basically, she held my ID hostage until I moved my car. I then simply yelled the name of the manager who came to the door with the ID. Both the bea***ch and the tall security guard proceeded to insult me and told me not to come back. I guess they didn't like their little power trip over-ridden? LOL. NEVER coming back to this place. I told them as I walked to my car that not me, nor any of my friends would be coming back. And, that reviews matter. You're welcome Urbana! Think about the morons you put at the door. PS. The owner Steve followed up to say they have no record of this event! WTF? Does that mean they didn't record it??? Wow, great Trump-like lawyer double-talk there Steve. LOL. Ask Garren the manager who HAND DELIVERED my ID to me and to whom I SPOKE ON THE PHONE PRIOR TO VISITING, the tall black security guard and the rude makeup woman at the front door! They were the ones yelling at me as I left! It's not rocket science. But nice try to find a sleazy way to discount what happened. If you are still going to drop the ball and defend terribly rude service, I can text you a screenshot of YOUR phone number and the day/time I called. Garren definitely knew he had an ID that was needing to be returned. I now enjoy seeing NO ONE in your store since the problem obviously starts at the top with Steve. Call them ask for Garren. LOL. read more

This is a clean and classy retail/browse type of dispensary ( which makes sooo much sense bc u can avoid lines). They stock the walls w their products like the apple store. The vibe is chill and quiet. Staff was friendly and knowledgable. They have medicated drinks, all the kiva & gummi care products, and lots of cbd product including flowers and prerolls They take debit. no amex read more

I live in the Richmond and was excited for a dispensary to open up nearby. Unfortunately I would appreciate if that nearby dispensary was anything but Harvest. After several visits I'm doubtful they can last once there's a reasonable competitor in the area. Pros - Cheap, low quality vape cartridges - Good layout for a dispensary with a nice, clean, open atmosphere. - Easy parking - They take cash or debit Cons - Overpriced, small selection of everything. Go to any other dispensary and they will have at least 2-3x the selection of bud, pre-rolls, extracts, edibles, etc. all for a lower price. - Customer service. Harvest has hands down the worst customer service of any dispensary I've purchased from in the Bay. Their staff are useless except processing your payment. - All sales are final. This is fairly common, but Harvest takes it to the next level by refusing ALL returns or exchanges, even if you and their product never left the store or their register. Buyer beware, this is technically illegal, but their management does not care. If anyone who works at Harvest is reading this, you can familiarize yourselves with basic retail law here: https://oag.ca.gov/consumers/general/refunds and http://www.dca.ca.gov/publications/legal_guides/s-6.shtml tl;dr - go here if you're in the area and want to pick up something quick. If you have time, go anywhere else for a better experience and better quality for your money. read more

It's a convenient location for me and often easy to park around. The variety of products is not the best however and possibly a little pricier than other places. The people on the floor are sometimes helpful sometimes not. The clerks at the register are usually nice and helpful however. Had to return a product because it wasn't working and they were very cool about it. read more

The kid at the front desk had an attitude problem and the cashier with the white hair was rude. The people on the floor look at you weird. Customer service is not a priority for some of them. Maybe it was personal or racial bias. They don't accept credit card due fed laws but other dispensaries downtown do with a workaround. If you did not bring that much cash they will charge your debit card a fee. I try to buy from local businesses but would rather use eaze than go back to this place. read more

Excellent customer service, lovely modern shop, knowledgeable and friendly sales staff with a high degree of passion for locally sourced quality products. As a complete novice shopping for Christmas gifts I found the entire experience so pleasant I look forward to shopping again, and I don't even imbibe myself! Such a nice shop I've recommended to friends who've really enjoyed the lounge in back as well. read more

The positive reviews must come from people who haven't been to exceptional dispensaries such as Grass Roots or Barbary Coast Collective. The selection at Harvest is meager; the quality of the flower is low-medium (often dry and the THC content statements on the packages are most likely, quite inflated); the commercially available products are mostly overpriced compared to a high-end club like Barbary. Judging from the dour looks on the faces of most of the employees, it's not a very fun place to work. I live about half a mile from the Harvest, but even with that convenience, it is my last choice for dispensaries. read more