This place is epic! Doc's are amazing as is the staff. If your pet has an emergency, do not…read morehesitate to bring them here. We will be bringing our pets here for regular care moving forward, as the docs are not simply pushing special food and pills, they seem to really care and offer unique , modern treatments as well.

Wonderful staff, and after a few test they were able to tell me what was wrong with my dog and they…read moresave my dog's life.

I have been taking my dogs here for the past (4) years with good and bad experience depending on…read morewho you get for care. I recently took my dog in for shots and a checkup and had extremely bad service from one of the doctors. She spent the entire time complaining. Complete waste of my time. I will be looking for a new vet!

Dr. Froelich has cared for all of my dogs over the years -- from puppyhood to their final days --…read moreand I can't recommend her enough. She helped us through a cancer diagnosis, end-of-life care, and everything in between with deep compassion and skill. I now bring my Bernese Mountain Dog and Anatolian Shepherd to her, and I fully trust her with their care. She's knowledgeable, kind, and truly treats every animal like family.

We live in Fredericksburg, half way between Richmond and NoVa. Our experience has been extremely…read morepositive with VRCC. They have not done extra tests to increase the bill, like we experienced in NoVA. They have been compassionate and caring. They are knowledgeable on our dog's liver disease. They also educate us on the least costly ways to procure our dog's prescriptions. Our bills are consistently half the price of the same exams done in NoVa. I am so thankful to have found VRCC!

Rehabilitation staff are excellent and extremely supportive, knowledgeable and caring to your pet…read moreand pet parents

In September of last year, my sweet elderly dog was viciously attacked by a pit bull and was left…read morewith a huge neck wound. We showed up at UrgentVet (Carytown) an hour or so before they closed. Everyone was incredibly compassionate and wanted to give our dog the best care possible. They took him back for surgery which went until late that night and they stayed with him until 3 a.m. That is above and beyond in my opinion. They provided us with detailed instructions for his care, his aftercare was flawless and he healed perfectly. Thanks to them, he survived what could have been a terrible outcome. Highly recommend!

Kind, professional and competent staff. When an emergency strikes you want a responsive team like…read morethis.

Worst emergency pet hospital. Brought my cat in because she was dehydrated. They took her vitals…read moreand said she was stable. Which was not true. After I waited 2 hours, I went to the receptionist and was told that it could be another 3 hours my cat would have to wait. And could even be longer than that. They just leave you waiting in the room. Nobody comes in while you are waiting. You just sit. Was told that we had to wait just like a hospital for humans. I have never waited in the emergency room 5 hours or longer. There weren't that many cars in the parking lot. So thoughtless and inconsiderate. After I was told that it would be 3 hours or more, I called Virginia Veterinary Center in Shortpump. They told me to come right over. As soon as I got there, they took my cat's vitals and told me they would take us back. One half hour later, they brought us back. We waited another 20 minutes for the doctor. He came in. Did an exam and 10 minutes later my cat got fluids in her for about an hour. It took 3 hours tops. I have to be honest with you. I wish I could have given a zero star to Blue pearl. There is absolutely no reason that anyone should have to wait 5 hours or more for an emergency pet hospital to be seen by the veterinarian. Unfair and scary, worrying for your pet around people who obviously don't care if you are there or not. A total waste of time.

Well since reading the other reviews and the teams responses to the low reviews that this company…read moredeserves lol. they take zero accountability to any negative comment coming their way, sounds like they're telling f us it's our fault since they "discussed" it with us but don't realize they need to consult some things with the owner first which they don't they will take hours for a minor condition. i will never take my kitten here again after reading how many time yall put someone's pet down without consulting them about it first.

Grooming services are spot on! Love that I can have her yearly check up and vaccinations done…read moreduring her grooming appointment too, and I don't even even have to be there! Great for a busy mom.

Very caring and professional, they took good care of my dog. I would highly recommend this clinic.read more

I have been taking my pets to Brandermill Animal Hospital for 15 plus years. My parents took our…read morepets there when I was a kid. They are always kind and compassionate. The techs are great and know my animals by name. We recently made the very hard decision to say goodbye to our beloved dog and Dr. Emily was patient, gentle and caring. She took care of my baby like she was her own and comforted me in the process. It is hard to go back there bc it is the place we lost our baby, but I tried another vet and they could not come close to the personal service we get at Brandermill. They answer texts and emails quickly and I can always get a timely appointment.

Would give ZERO stars if I could. Do not recommend, rude and charge a $25 fee to schedule an…read moreappointment. I really wanted to support a small local business but their practices don't put the customer first and honestly the building looks like it is going to fall down and it's outdated. They clearly need the $25. I will be going to a better more caring, customer service vet that doesn't nickel and dime it's customers.

My pets and I love this vet! They are patient, understanding, and really put you at ease when…read morecaring for your animals. They are super responsive when you have a quick question or need to request an appointment or prescription refill. I am truly thankful to have somewhere reliable and trustworthy to care for my animals.

Thank You!!!!! I am so grateful for the care they have given to our 2 senior pups over the years…read more We will always treasure Dr. Erika, in particular, whose patience and care helped our elderly shih tzu boy , as well as us, to transition from this world . You are kind , sensitive , patient and a wonderful veterinarian. We are blessed.

We want to extend our deepest thanks to everyone at Partner Veterinary for the incredible care they…read moregave our beloved Bodhi. Just weeks after losing our 13-year-old yellow Lab, Waylon, in July 2025, Bodhi--who grew up with Waylon--began showing signs of sadness and developed an ear infection. Though his initial treatment went well, we noticed he still wasn't himself, which led us to request further tests before a planned trip. That's when we received the devastating news that Bodhi had spleen cancer. From that moment, everything moved quickly. Bodhi was admitted to the ER and then ICU, where he stayed for several days. It was an emotional rollercoaster, but the kindness and compassion shown by every staff member--from the front desk to the ICU--helped us through it. Special thanks to Dr. Pierre, who cared for Bodhi daily with extraordinary patience and empathy. Knowing Bodhi was clean, comfortable, and treated with such love made it easier to leave him, even though it broke our hearts. On August 30, 2025, we said goodbye to our sweet boy. As much as we hoped to bring him home, we know he was in the best place possible--receiving the care he needed, including medication during a seizure that we couldn't have managed on our own. Bodhi fought hard, but in the end, he let us know it was time. We told him how deeply we loved him and that it was okay to go be with Waylon. Losing both our boys so close together has been unbearable, but we take comfort in knowing we did everything we could--and that's thanks to the exceptional support and care we received. We are forever grateful. With love and thanks, Gracie & Aaron

On 9/14/26, our beagle was hit by a UTV, and another emergency vet called Partners to let them know…read morewe were coming. The front desk experience was unpleasant, including rude interactions with us and others in the waiting room. Dr. Copenhaver was kind and professional. She explained that our dog's initial ultrasound showed pulmonary contusions and discussed oxygen, labs, X-rays, and possible hospitalization. She asked us to wait in the waiting area and someone would get us shortly to see our dog. Based on that conversation, we believed treatment was underway. About an hour later, Michelle took us to a room and presented us with an estimate of $3,500-$3,800 and said, "No treatment is done until you sign the estimate." Before agreeing to hospitalization, I repeatedly asked to speak with Dr. Copenhaver again and said I was willing to wait. Instead, we were given another estimate of approximately $1,700 without hospitalization. When I asked what had actually been done while we were waiting and how my dog was doing, Michelle told me she did not know, only that she was in an oxygen cage. She then stated, "We would be doing more, but we've been waiting for y'all to agree and sign the estimate." The cost was not my primary concern. I was being asked to make a significant decision while the person presenting the estimate could not tell me my dog's condition, and I could not speak with the vet. We ultimately left against medical advice as I'd rather follow up with her normal vet than keep her at a facility with staff that treated people the way Michelle was treating us. The following evening, animal control came to our home after someone from the veterinary facility contacted them with concerns about our animals and our injured dog. The officer observed our injured beagle. She was alert, wagging her tail, and breathing normally. She was moving slower than normal but she had just been hit by a UTV. The officer complimented us on our kennel set up and was surprised our beagle was doing so well after the report they received. I fully support reporting legitimate animal-welfare concerns, but I wanted to understand what prompted this report, especially since no one from Partners contacted us to ask how our dog was doing or about follow-up care. Before posting this review, I emailed Partners asking for clarification and whether contacting animal control is standard practice when an owner declines hospitalization or leaves against medical advice. I received NO response, and that was sent on 9/17/26. Again, Dr. Copenhaver was compassionate and professional. Unfortunately, the communication afterward, the animal-control report, and the lack of response to my concerns left us extremely disappointed and felt it necessary to warn other pet owners.

Swift Creek Animal Hospital did an excellent job caring for our two cats while they boarded. Our…read morecats aren't accustomed to boarding, and the staff handled everything with so much patience and kindness. You can tell they truly pay attention to each animal as an individual--they were caring, attentive, and thoughtful about each cat's specific needs. They also did an amazing job working with each cat's personality to ensure a smooth experience and to prevent unnecessary stress. Because of how they managed things, I feel confident our cats will have a better boarding experience in the future. We're very grateful for the great care we received and highly recommend Swift Creek Animal Hospital.

Had both a vet appointment and boarded our dogs there…read more Let's just say this was the absolute worst experience I have had boarding my dogs. Vet appt was mediocre. Had to pay for 2 exam fees. Neither dog got an exam. They gave them there influenza shot and sent us on our way. Boarding... when we dropped off we had concerns. We asked to see the kennel where the dogs were kept and it wasn't very nice. There was active animal pee on the ground and extremely loud. None of the animals were settled. Whatsoever. The blankets they give dogs are paper thin. Thank goodness we brought our own. On the 3rd day of our dogs getting boarded we get a call that they have run out of food. How is that possible if I packed 12 bags for 5 days and they eat once a day. I packed for 1 extra day just in case. The workers never read the instructions and did whatever they wanted. They fed them twice a day and they weren't even eating. No call nothing. Until they ran out. They offered purina- which my dogs can not eat. They did go out and buy their dog food from tractor supply. But after such the manager acted as if I should be grateful for such a doing. The following morning I get another phone call. Miraculously one of my dogs has a cut under her eye and she needs emergency medical attention but no vets are in but I can pay for them to take her to an emergency vet. They tried to blame my other dog which is insulting enough. We cut our trip short and had a friend go get our dogs out of this place that day. Not only that. I drove my dogs 3 hours to the university (Virginia Tech) to have them evaluated and the one dog professional stitched up by the surgical team to also be told it was not from another dog. Do not board your dogs here.