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    US Post Office

    2.8 (76 reviews)
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    Jaime D.

    I usually don't review this USPS but I think this place gets a bad wrap. I've been to a few USPS in the Bay Area. Let me tell you why this place is awesome. -they always have priority boxes in stock. -friendly staff and fast -the drop off bin is always working, I've been to a few where it's always stuck. Yes the parking sucks, but you can usually park on the street and walk right in. Don't forget you can always drop off prepared packages on Saturday inside their drop off bin by 5pm!!

    Indira P.

    Post office did lose my priority mail , it was a flat rate box to be delivered in three days . After waiting more than two weeks, I inquired about why it wasn't delivered, they didn't have any explanation. After six weeks I gave up , no one got back to me about this matter . I don't have choice but go here only because it's a closet place from my home .

    "What can you do to help me get this package?" "There's nothing we can do." "Maybe it will come this week or next."
    Frankly L.

    A package was sent to me Priority Mail 1-Day on 6/17. The package went from Millbrae-San Francisco-Belmont-San Francisco-Belmont-San Francisco-Belmont-San Francisco. You can't make this up. It's 6/23 and I still don't have it. The reason for the 1 star? I called and asked what they could do to break this loop. The woman told me "Maybe it will arrive this week or next." "There's nothing we can do." It's called taking ownership of the customer's problem - they should try it.

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    7 years ago

    Grace was a fantastic mail person and she will be missed! CONGRATS on your retirement, Grace!

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    8 years ago

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    13 years ago

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    11 years ago

    Super rude employees all around. In person, on the phone. And I wasn't the only person they were being short with. Very condescending.

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    8 years ago

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    14 years ago

    Best service and short lines compared to other post offices in the Bay.

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    7 years ago

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    15 years ago

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    10 years ago

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    10 years ago

    The most great customer service in San Mateo area. USPS with all Priority Boxes and another shipping equipments.

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    17 years ago

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    Page 2 of 2

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    Review Highlights - US Post Office

    Gracie was an absolute sweetheart of a postal worker - I was definitely blessed by the heavens that day.

    Mentioned in 5 reviews

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    US Post Office - postoffices - Updated July 2026

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