I can't believe that I'm so excited over a Post Office. Brand spanking new Post Office in the Bixby Knolls area of Long Beach. Convenient hours, plenty of parking, good service, spacious and...clean. This is a great crew, so they'll take good care of it. So much better than the "temporary, yet took forever" location in a horrible part of town. Well done, USPS. read more

I would give no starts if I could. By far the Worst Post Office I have ever seen! They are so incompetent that not a single week can go by without them not delivering & picking up our office mail. As of today, they have not delivered Fridays, Saturdays, Mondays mail...and we are currently waiting the our pile of mail. Whomever the idiot is that is in charge of this place should be fired! read more

First time sending documents and the employees were amazing. I was already having anxiety, I struggle in learning how to do things. And they help me through the process. They were patient and friendly, Taisha and another lady helped me whom I unfortunately didn't her name. Thank you! read more

I dread each time I have to come into this post office for services. Any day of the week at any time I can expect to stand in line for at least 15-20 min. This is the closest PO to my home. This location is under staffed, workers are not friendly with customers , retail supplies are always low or unavailable and this is consistently the case here. I don't understand it. read more

I wonder how Taisha can still be working at this location. She is so rude to me every time I go in this location. I went in the morning, and I said "how's your day so far?" She said in a SNARKY reply "I just got here" well gee, I AM SO SORRY I TRIED TO MAKE CONVERSATION! If you're so miserable at your job, why do you continue to work here and be so rude to the customers? Taisha's tone and attiTUDE are terrible. Please, someone tell her to treat customers with kindness. This isn't the Chinese embassy. read more

This P.O. location is extremely unprofessional. They're always angry if you go inside and have to talk with one of them. You do not receive friendly customer service at all, and it's either 1 or 2 standing at the counter regardless of the crowd size. They deliver mail whenever they feel the need. You will constantly receive someone else's mail, guaranteed, or if you place your mail on hold, they will constantly deliver your mail while your mail is in their system to "hold mail" and accumulated mail. All accumulated mail isn't delivered after your mail request is over. I'm not sure why this location is open. Why work for the P.O. when you can't do right by your customers. This P.O. and personal is the worst. read more

Worst post office location I've ever been to. Workers are lazy & rude!! I always greet them "good morning or afternoon" and they just sit and stare at me. Been here multiple times and each experience was the same. Luckily I just found another location nearby on Clark Ave. The ladies there are so polite and are willing to help you! read more

Please don't come to this post office the staff are beyond ghetto and rude. I had an encounter with tesha or tenisha i asked her how her day was going because i saw how poorly she was mistreating previous elderly customers and she was beyond rude. If she hates her job and customers so much she should not be working with the public. Get a new job! read more

TOOK SO LONG!!!!! Only one person working and stood in line for an hour with only 5 people ahead of me and now have 10 people behind me. ABSURD!!! Some guy in a suit just kept walking by not even thinking to help. read more

Wish I would've read reviews before going to this location! Just had THE WORST experience. Customer service is obviously not any of their concern. Seriously, the rudest employees I have ever come across. Absolutely horrible! Do yourself a favor: go somewhere else and avoid public humiliation. 0 stars in my book! read more

This USPS offers full service on Saturday mornings and it's less than a mile from my house! The employees are superb! Helpful, knowledgeable, and extremely pleasant. read more

Jason is always polite & smiling. Great customer service even when busy! Thank you!! (:

Thank you USPS - Bixby! I visit this Post Office about two times a week and every clerk is friendly, polite and courteous. Patience is all that we have. If you want to miss a line you should try and get there early because the clerks deserve a lunch break as should anyone else who works an eight hour day. So remember, around lunch time, if there is a line someone most likely is taking a lunch break. (you would too) Bring your phone and listen to a podcast, music or maybe even a comedian to help your experience in line go by faster. read more

I just got yelled at by this miserable wretch named "Christy W" that has worked there in like forever. (I guess that makes it self explanatory.) You will know her when you see her cos her facial expression is something out of Office Space but in real life. Their idiotic package dropoff box always gets stuck. It got stuck and when I went over to the main area, lil miss bucket-o-sunshine yells, "I'll be right there to fix it." Well alrighty then. I continue to try to jiggle it to get it loose - lightly mind you call me crazy, but I don't want to destroy my own packages. Then BoS pulls a full on Kramer swinging the service door next to the drop box wide open YELLING AT ME FULL VOLUME TO NOT TOUCH THE DROP BOX LEVER!! Wow. Just wow. I have never been yelled at by a supposedly grown person in public like I was some child. So I proceeded to berate the now dear-in-headlights sorry excuse for a postal worker. Guess she didn't realize someone might actually bite back. As I suspected, all bark and zero bite. She slunk back to her little postal corner as I pointed directly at the manager, William, who also has been there a while but unlike miss-big-mouth-little-brain, actually knows what CUSTOMER SERVICE much less COMMON DECENCY means, and sternly advised him "THIS ONE NEEDS AN ATTITUDE CHECK." Then I left the used-douche-bag Christy a loud and clear, "I apologize your life sucks so bad." read more

The staff is rude EVERY TIME I COME HERE! I only come here because it's on my way home. It's a shame that it is a new location. It's 45 minutes after opening and they're already upset. SMH. read more

It's insane that this branch is rated so low. They are the fastest post office I've been to. I've been helped by both Erschelle and Christy, and they are both excellent!! This is definitely my home branch for the future. read more

So disappointed by the the clerk. I received a note to pick up a certified letter. The back of the note said they were open on Saturday from 9am-2pm. I showed up at 1:15pm. I obviously should have looked up online where it stated that they are open until 1pm. The clerk was very rude and would not acknowledge me. When she finally did she said they close at 1. I tried to explain that they paperwork said 2pm. She just ignored me. I suggested that they change their notes and she said, "That's not my job." Ugh!!! So disappointed be the service I received. Based on other reviews maybe they need to take a customer service class. read more

This place STILL!! doesnt have an automated machine!! What the h***?! Be prepared to wait at least 20 minutes or even longer for the holiday season EVEN on a weekday. read more

US Post Office - Bixby Station - Post Offices Near Me - Long Beach, California

Slowest workers ever. A greeting gets you nothing. Get rid of them! Moves like molasses.

Every time is the same rudeness. Unwilling to go look for a package, but quick to tell you it's not there. FYI, last three times it's always there. Little more effort, Would be great read more

I come to this post office frequently as it is my local post office. The clerk Taisha is very rude. I was sending out my wedding invitations and had to re-count them at the counter, which took all of 1 minute. After I bought my postage, I went to the area next door where the PO Boxes are and stamped my mail. While I was doing this I could hear her talking about me to her coworkers as she thought no one was in the post office. She continues to speak poorly of me until I showed my face and said I could hear her. How unprofessional. She continues to have a bad attitude and speaks poorly to customers- as i whiteness each time I go to the post office. Someone like this should not work here. read more

This is a secluded post office with easy parking, no apparent huge mad rush chaotic line, and a really chilled out location. If you're looking to drop of or mail packages this is a good option to go to, as parking is really easy, it's central to other retail shopping in the area too, and it's super convenient. read more

Failed to scan priority package, causing my shipped package to be lost in space for 2 weeks when delivery should have been 3 days.

Hate hate hate this branch. Always a gigantic line and one person working, ever single time. I usually drive out of my way to go to another branch. read more

I picked up a package. Long line, but it went by so fast. I was impressed with the fast professional service I was provided. I will be coming back to the Post Office for three reasons: Fast moving lines, Good customer service and very professional. read more

The workers are fast and efficient!! Long Lines but they took care of us in a timing matter read more

Customer service etiquette needs work. A couple times I visited this location I wasn't impressed. Rude.

do not drop off your packages here they will go missing trust me!!!!! just had about the 5th one go missing after dropping it there off myself. 'small business killer' is what they should change store name to. read more

I have been coming here for four years and I dread it. The ladies behind the desk are so incredibly rude and seem bothered that you even are asking them anything. They do not say hello and barely mutter anything else, don't even ask them for help or they give so much attitude: the ONLY NICE person is the guy behind the counter and he is so kind and deserves more credit! They are even rude to him! He's the only person who deserves a job there. read more

This post office has a big zero when it comes to customer service, and that's saying a lot when you're talking about post offices! If you go there to try to find out what happened to your mail after the end date ended 4 days ago, they tell you to call a number where no one ever answers. Supposedly it's a supervisor they swear is there to answer "from 7a to 5p everyday." This is why I buy my stamps at Office Depot! UPDATE - If you want to get anything resolved, don't even bother calling any number this post office gives you. Call the USPS main number at 1-800-275-8777, and they will kick butt for you! read more

Love the convenient location and had nothing but positive things to say about this post office after I was assisted by very helpful gentleman there. But it seems now that they only staff condescending, unprofessional women who lack customer service skills and are hell-bent on being extremely rude to their customers. Taisha or Taja (whatever her name is) lacks common human decency and will be sure to ruin your day. You will know exactly who this--based on her attitude alone--once you have the unfortunate experience of walking up to her counter. Yes, we all need to make the dreaded visit to the post office at times but the workers here take rudeness and spitefulness to a whole new level--they know that you're at their mercy for whatever postal services you need and will treat you with the utmost level of disrespect. Pure trash. When they evaluate the reasons why USPS is losing billions each year, do they ever stop to see what kind of demeaning experience customers are subjected to at the hands of their employees?? read more

Staff is terrible, didn't even give me a receipt for my package, asked if they had tape and they said no like ohhhhh this is a post office right and y'all got no tape, ok..... read more

The folks working at this post office are the slowest workers anywhere!! There is always long lines anytime of day. Also why do people park out front in the red zone all day long!! read more

Ordered something on Amazon and it was delivered by this USPS office and it we never received the package, filed a claimed and they deny our claim stating that they left the package at our place. Not sure how else to explained to them that I never receive my package and now Im out $85 because of the USPS. Best to get your delivery from UPS/FedEx or other carrier if all possible. read more

One of the worst USPS experiences EVER. Facility is brand new and doesn't offer a self serve scale for packages. I waited in line for 45 minutes and even though, I was the next one in line, I simply couldn't wait any longer! I HAD TO pick up the kiddos. And there was the USPS staff -Sloth like- slow churning 1 customer at the counter. Meanwhile, there were 15 people in line! All I needed was a scale for package weight. I have my own stamps. And it was a colossal waste of time!!! Never going there again. PS - Lakewood USPS has a scale and self serve area. Go there! read more

When to this location for the first time recently and had the best experience I've ever had at USPS. Usually everyone looks miserable when you go into a location, this one was different. The gentleman that served me actually seemed happy to help me and even taped up my envelopes that got torn in my car. There was only one person ahead of me and everything went fast and smooth. I'll definitely start coming here instead of the overcrowded one in Lakewood. read more

Convenient post office branch. Has all typical offerings of post office. Rent a mail box or send packages.. Buy the latest stamps and plenty of parking read more

Some of their staff are very rude, but they main reason why im giving them a bad review is because they do not enforce the COVID safety guidelines. One time i came in before closing and they put everyone in the little lobby because they said they had to lock the doors since they were about to close (keep in mind there were more than 20 people packed together in that lobby). Some people were s little concerned (including myself) and the lady only said "sorry no more social distancing". Very frustrating. read more

There is one employee who has the worst attitude there. I keep seeing her at this location and she is so rude to the customers. Unfortunately, I had to deal with her today and quickly regretted it. She talks to you like she is annoyed at you throughout the whole conversation. read more

I'm glad that they finally opened this location close to my home. There is plenty of parking,unlike some locations. I love my regular post lady. However, whom ever delivers on Saturday's is lazy. I supposedly had a package delivered on Saturday, according to tracking. However, there was no package left in my box. There was also a note that was left for me to pick up a package. On the note it stated 11:30 as the time it was left. This is false. I checked my box at 1:30 and there was no mail. I arrived back home around 5:30 the note was there. My biggest gripe is my Saturday packages hardly ever arrived even when tracking says delivered. This is the second time two of my packages have gone missing (on Saturday delivery). I will be contacting the post master for this location to inquire about the induvidual/s who deliver on Saturdays. read more