Super fast, easy, and plenty of parking! Actually have people there who look like they WANT to work there...That seems like half the battle. Will visit soon and often. read more

Nice, clean, brand new. Worthy of Bixby Knolls location. BUT, they really need to get an automated shipping kiosk (with scale, printer, credit card payments, etc.). Maybe they're waiting for it to be installed, but lines would be shorter for sure. read more

Workers are super slow especially the bald dude that works there wasting people time filling out papers that they don't even need.Idk what your issue was but I know you could have just ask me all the information instead of making me get out of line. I done refund money order electronically before. They just need the receipt and your ID people here really don't know what they are doing. read more

This is one of the worst post offices!!! The service is very slow!!! Today, the day after the holiday, the line was out the door and they only had two employees working. The employees don't have any sense of urgency! I requested to speak to a manager to make them aware of the problem, but the staff member informed me that the managers are aware of the problem and there is nothing they can do about it because they are short staffed. read more

I sent media mail here approved by eBay. The worker told me loudly and rudely that I can only send book, cassette, CD, DVD. What century is this that people still sending cassette? I am sending manuscripts for books, she immediately told me she will let me through this time but not next time. Read your media mail requirement being a qualified USPS worker: Sound recordings and video recordings, such as CDs and DVDs. Playscripts and manuscripts for books, periodicals, and music. Printed music. Computer-readable media containing prerecorded information and guides or scripts prepared solely for use with such media. Is this worker habitually talk loudly to people? I will get the name if there wasn't a line. Watch your service etiquette. One star read more

Sent certified mail to this post office. The person I sent it to says the people at this office told him they returned it to sender but my local PO in Utah says the package is still there acording to tracking system. My PO has been trying to call them for days to actually verify the package is there but no one will answer the phone read more

Had an issue with a missing package and the staff was very helpful and wonderful to work with.

Window clerks don't seem like they like working at their jobs. No smiles just. "Next" or "what do you want"

Just dropped off some boxes today and the employee rudely told me that they close at 3pm. Looking at my watch, it was only 2:58pm. Yes it was cutting it short, but I wouldn't waste my time coming here if I didn't know the store hours. Rude employee. Maybe this store should teach their employees some manners on customer service. read more

Yep that about it, im not surprised w not even 3 stars. Very rude staffs, i went to ask for a box and the lady ignored me for 10 seconds but mind you she looked at me when i asked her and took her maybe a minute to answer my question. "We are out of that!" They just open and they are out of boxes. Or maybe she is just lazy to check at the back. Good job. I love bixby knolls but this usps menn, they gotta change the staffs, the bald guy is more helpful than those who are in there now. Not being racist, just saying. Bixby deserves a good customer service people. CHANGE THESE STAFFS, ALL OF THEM ARE RUDE! read more

No automated machine? Rude staff? Are you kidding me? Guys, come on! Go visit other USPS branches in Long Beach. Go to the one on Pacific Ave with bulletproof glass, empty shelves, piss and feces everywhere, miserable workers. This branch on Atlantic is absolutely fantastic! Very friendly, helpful and fast staff. Thank you so much for doing an amazing job! This place is airy, clean, organized and it smells nice! Tons of parking. read more

Helpful patient people even when the line is out the door. Things run best when the have someone rum the small counter for quick items..

This post office is one of the worst. They never have enough people working. Today they only had 1 person working at 12:45! People come to the post office on their lunch breaks. Isn't that obvious after all these years? The line was 15 people long today. It would really help if they had automated machine. Skip this place it sucks! read more

Update to previous post. My USPS PRIORITY envelope that was dropped off inside the building, into their mailslot on 07/23 before 130pm is being delivered 08/04, today. This office is a joke on their service. You do all the work at home or the office, print your label, package your items (envelope or box) and bring it there, all they have to do is scan and sort it and they cant even do that. And even though you do ALL THE WORK you still have to stand in line if you want to get PROOF that you mailed it. The USPS system has turned into a complete joke and now they want all voting to be done thru the mail??? I have one thing to say, HAHAHAHAHAHAHA!!!! read more

I have a home business. I pay for tracking and they never scan the packages. Makes my customers think I have not shipped their products because they are usually not scanned until they reach their destination area post office. Shipped from Lakewood yesterday and my packages were scanned within an hour. Also sometimes the lobby is not open on time. It's supposed to open at 6:00 am, I've one at 6:45 in a business day twice to find the doors locked. This location is fairly new. I don't know what happened. I never had these problems when they had the larger location across the street. read more

Aweful, ive been here many times this past month. This stupid bitch threw my package in the bend and got rejected right as i was in front of the clerks desk. She picked it up and layed it up. Corporate needs to check this place out. As a matter of fact, that was my package that she threw. So sad, another time another bitch scolded me for putting a pair of shoes in a medium flat rate box and threaten me shes not gonna send it, until i politely raised my voice and told her to charge me what it said on the box (medium flat rate) and that was the end of that conversation. Its the stupid bitch with the lazy eyes that threw my package today and the fat bit who scolded me the other day. read more

Love this Post Office, I live next to the Lakewood Post Office but I'll drive the extra few miles just to come to the Bixby location, nice friendly patient employees, lines move in a timely manner although some customers might take a little more because they don't have their packages properly packaged, when the lines are long they move fast read more

Still a bad post office. They lose your stuff constantly. And even when you call to hold it theyll redeliver it. They speak over you when you're trying to explain yourself. The people who work here are just rude. read more

I rented a box online. I went on the bus to activate it and as I was standing in line, there was a black woman who was completely rude to a woman who wanted to ship a box. She rudely gave her instructions and gave her a form to fill out, the customer put the paper on top of the box and the USPS worker didn't ask... but said " move! Get out the way!" The woman embarrassed moved and with her light complexion was noticeably red. I thought, hell no! I do not want to be helped by that rude bitter woman. So I let people cut in front of me because I was next and she was gonna help me. I finally get helped by the younger man and he tells me I just need my ID or Drivers license to get a key. I go back home on the bus since I didn't have it with me, came back and this woman who's desk name plate I was able to read (Cheryl) told me I need a voters card, mortgage payment or car insurance to get a key. So since I paid online, now I'm on the phone with USPS TRYING TO GET A REFUND! because she said they don't refund. At the store. So now I'm on the phone trying to speak to an agent and have been on hold for about a little over an hour. They make it so hard to get your money and the customer service at this location really sucks! At least Cheryl sucks. She desperately needs more training and anger management. read more

US Post Office - Bixby Station - And I'm still on hold. - Post Offices Near Me - Long Beach, California

Service is awful! They lost my mail, I went three different times to find out where my registered mail went and nobody knew anything! They told me to talk to Robert Carigma(closing supervisor) . He said he would call me back and I never heard from anyone. Then I was told to talk to Arestes Fernandez and he said he was the delivery supervisor so he could NOT help me...... where is my registered letter???? I don't even know where it came from!!! read more

lost my very expensive package destination japan for a store- never scanned in. pissed. as. f@$?. dropped off sat am- still not scanned in. nowhere for me to call or ask. read more

Mail guy scanned the envelopes then put them back in mailbox. Went to this branch to make sure customer orders are properly fulfilled, and it was shoulder to shoulder in there. Not exactly what you want to see during a pandemic. This is frankly inexcusable. read more

We got our sample ballot for the April 10 municipal election today, April 25, 2018. Pathetic!

This is a great post office. It's smaller than the original one that was here. Not too many ppl know about it, which makes it ideal & quick

Best service US post office ever!! Staff is so nice especially guy that seemed like Manager. Usually not a long wait and always a good experience. read more

LOST MY CERTIFIED LETTER - Unbelievable, but the office cannot find the certified letter after attempting delivery to my home. I have the delivery receipt, but the tracking number is not in the system. The letter is not found at the Bixby office nor the Market office. Phone numbers often go unanswered. One helpful clerk said she would track it down and call me back. No call back. This is just too sad, I want my USPS to work, and I have to agree that I don't see pride, professionalism or good customer service - I'm not interested in an explanation of the problem, and no I don't want to check back another day. I just want service, right? read more

Surprisingly Very friendly and helpful staff!...by far the best I've encountered. This is the only place for my mail & shipping needs.

This is a new location near Marshals in the shopping center. Plenty of parking. Deducting a star because only one person at the window and when the line got really long, he called for another employee to help out. read more

Great place for a post office. Lots of parking and sometimes there is no line. The people there are always friendly.

THIS IS THE WORST POST OFFICE! Usually only one employee at the counter with a line of customers through the lobby, down the hall and wrapped around to the other side of the building. They have no self-service machines, so you HAVE to get in the line even if you only need ONE stamp! NO drop box outside of the building for after hours mail. It's typical for this location to not have a variety of Priority Mail packages, just a random few boxes or envelopes may be available. Force you to use a card to pay for anything over a $20 bill! Always claim they can't give change and the supervisor isn't there. CAN THEY MAKE SENDING MAIL ANY MORE INCONVENIENT? I THINK NOT. USPS has been around since the 1700s. How are they no better at servicing the public in 2021, when that's what they have done for these centuries since their beginning? Shouldn't they have it down to a science by NOW? Ugh! Just go ahead and shut it down. read more

Half of the employees here are rude and unfriendly. I had to mail something certified and the lady with the shoulder length hair and glasses had me step aside to fill one out. It took me 5 seconds. She helped the next person who had tons of packages. I waited until the whole line of six customers were helped by the other employees. Trisha was nice enough to ask me herself if I've been helped. She was so super nice and helpful. The other lady who told me to step aside was complaining loudly that everyone keeps borrowing her pen and never giving it back. I realized I still had her pen so I had my daughter return it to her. It was really rude of her to say that out loud in which everyone had to see me return her pen as if she was talking plainly about me. Trisha told me quietly "not you, she's talking about everyone else". Nice save Trisha but your co-worker is just plain rude. No way to cover it up. read more

I put my mail on hold for a move and then I transferred my mail to my new address. Initially they misplaced my hold mail. They researched it and got right back with me after they found it. They did this within minutes. I have complete faith and confidence in the U. S. Postal Service. read more