If I could give zero stars, I would the woman in the back of the store working the counter at USPS…read morewas the most unhelpful rude person. She did not help me or answer any of my questions and was snarking at me. Worst customer service and should not be working that job if she doesn't want to answer questions.

THEY STOLE MY PACKAGES, never provided a receipt or scan my items properly into USPS systems. Only…read more2/8 packages I drop off ever updated and the rest are unaccounted for.. I called the store the USPS was in and they were incredibly rude and not helpful and I called usps and got an automated response and cannot reach the store itself. I'm extremely concerned as I trusted USPS to ship 800+ dollars of clothing in these packages and now they are STOLENNN. I tried everything I can to reach them today which is a Friday since they are closed on the weekends and nothing was resolved..

Thank you for making my Live-scan easy and being so helpful quickly! All of you were really…read morefriendly to each customer walking in as well

The employee who helped me was super friendly - and he came out to help me when the owner was deep…read morein conversation with the customers ahead of me and I was waiting for a while. I wouldn't necessarily recommend getting passport photos here, though - they're more expensive than FedEx and AAA & mine didn't come out so great (they seemed ok on the screen but when I got home we decided they looked like a mugshot, overexposed and with my face distorted - I went elsewhere the next day and they looked much more natural). Parking is easy enough if you want to mail something and the post office is closed.

When you need to send a package out , it doesn't get more convenient then having a USPS located…read moreright by your house !:) Location : really convenient ! One of the only ones near Carmel valley :) in the back of the hallmark located in the valley center plaza . Hours : always check if open :) some USPS locations have different hours ! Lines are shorter then lost post offices , usually 2-3 people working at the counter Service : good ! People are nice and helpful :) if they have extra tape , they will let you use They are very attentive to questions and provide the right answers ! Would recommend this location to anyone :)

I placed a USPS Hold Mail request for 2840 Main St, San Diego, CA 92113 and received a valid…read moreconfirmation number. Despite this, the Logan Heights Post Office failed to honor the hold and delivered all my mail anyway -- including my personal identification, which is now missing. This is not just poor service. It is a violation of USPS procedures, including: USPS Domestic Mail Manual (DMM) 508.1.8 -- USPS is required to suspend delivery when a Hold Mail request is properly submitted. USPS Carrier Handbook M‑41, Section 131.3 -- Carriers must follow hold orders issued by the post office. USPS Customer Service SOP for Hold Mail -- Offices must verify and enforce holds and ensure mail is secured until pickup. None of these procedures were followed. When I arrived from Florida to retrieve my held mail, staff first claimed no hold existed. After I showed the confirmation number, they admitted the hold was found -- but the carrier delivered everything anyway. I returned the next day and was given the exact same explanation, word for word. The supervisor stated he was "as high as it goes" and refused to escalate the issue. He also said he could not send anyone to retrieve my mail, even though USPS caused the problem. This contradicts USPS policy requiring management to escalate unresolved mail‑loss incidents and initiate a Missing Mail search. Because of USPS negligence, my identification is now missing, exposing me to identity theft, fraud, and financial harm. I have already filed complaints with USPS Customer Service and will be escalating to the USPS Consumer Advocate and the USPS Office of Inspector General. We also plan to pursue litigation for negligence due to the failure to honor a confirmed mail hold and the refusal of the 92113 Postmaster to escalate or resolve the issue. Upper‑level USPS management needs to investigate this location immediately.

Postal Annex Del Mar on Via de La Valle is the best. The store has lots of gift-able items & the…read moreladies are always friendly.

Josie was amazing and SO helpful. I was in town and needed to ship some gifts home and she was…read moresweet, kind and really great with problem solving the shipping situation. She really went above and beyond. Everyone who came into the store while I was there seemed to know her and have great rapport and it was really sweet (and easy) to see how much her customers love her. All of my items arrived in perfect condition and I wanted to make sure to let others know that how great her customer service was. 10/10 would recommend going to this location and working with Josie.

Not sure what there is to say about the UPS store Come here…read moreat least once a week It's generally to ship my Amazon returns Everybody's friendly there I wish they had a couple of dedicated parking spots or loading zone in front Sometimes carrying heavy packages in or out can be a beast in this lot Had a mailbox here for a bit. That was cool. Didn't really need it other than to receive Wine shipments. They will sign for you.

Good UPS Store location. It does get busy at times but just avoid coming here when everyone else…read moredoes (weekends and immediately after work). There's a self service kiosk for Amazon returns to skip the line... The employees are pretty busy but always helpful...

I had a USPS return with a pre-generated packing slip/QR code that I just needed to drop off. This…read moreshould have been free but they insisted that they charge $5 for this, and only accepted cash, otherwise it would be a $10 minimum card payment. This seems pretty shady- why bother? Just go to the post office

I brought items in to return through Happy returns and she charged me for it. When I mentioned that…read moreit's a free return, she said yes it's free but I have to package it and charged me $5 for it. Not to mention, I had to assist her with the return because she couldn't figure it out and asked me to come behind the desk and look at her computer. I was also mailing some documents that originally cost $2.99 to receive and she charged me $6.99 for shipping costs. Go somewhere else!

I go into Mail Mania every week to pick up mail. I drive from Carlsbad because they are always so…read morefriendly and helpful there. There have been times I have been expecting something specific and they will go out of their way to call me and let me know it's arrived so I don't "waste" a drive over. Why mess with a good thing, right?

This is my go-to mail services establishment. The owners and employees have always taken great…read morecare with whatever I need packaged and shipped. Very thoughtful and go above and beyond to help. It's a warm, friendly place where my family back east is known and in their system, so it's always easy to print labels and get boxes shipped quickly and efficiently, with tracking info!

Bad service. So slow and couldn't share one piece of tape for my package. My best advice is to…read moredrive out of your way to avoid this terrible location and tell your friends not to go here. They need to be replaced with a functioning business.

They're supposed to open at 8, I got here at 8:05, waited 20 mins and there's still no one here.read more