We were customers of this business when Alex was at his worst. Then his sister took over. Sad to…read moresay nothing improved. We plan to give the new owner 3 months before we make a decision to return to this local business. I wish them the best of luck because it would be nice not having to drive two cities over for mail service. And no one wants to pay UPS prices.

This business has gone done hill since the older husband and wife owned it. Then some guy bought it…read moreand he he would always be at JD Allison's bar hugging a bar stool while slamming drinks. During covid me and two other family members had covid relief checks stolen from our p.o. boxes a total of 7 checks between three family members. Now the girl working in here works about 2 hours a day. Place is closed by noon and she has an attitude when you ask her why you can't access the business. The writing is on the wall. This place won't make it much longer.

I came here last week for 2 copies of one document. I don't go here alot so I asked the guy if he…read morecould help me real quick. He said he was busy with some print jobs, that he couldn't. My machine ended up printing 2 blank sheets and had a need a toner replacement message. So he ended up needing to come to my machine anyways. It charged me for 4 copies, but he did refund me for two that were blank. If he would have helped me in the first place maybe this would have been a better review. I usually go to Staples, but since I had time issue and the person I was helping lived closer to here, I figured would be better to come here. Would like to see better customer service here.

So I'm here to report an experience I just had at this location. When I walked in the gentleman…read moregreeted me kindly and explained how to get the items I needed printed. As I was printing my docs, an elderly Hispanic couple walked in. They did not speak English. The gentleman who was kind to me previously was now very rude and impatient and was borderline yelling at these customers. What they were asking for was not difficult to understand. Mind you they are legal residents (not that it freaking matters) I know because they were there to make copies of their green cards. Anyway the worker offered very little support and then walked away. Keep in mind the store is empty. It's just me and this couple. I finish printing. They stood there looking confused so I helped them super quick they only needed a total for 4 pages printed. Do better FedEx. Hire people with a sense of decency. Dude literally went to vacuum a spotless carpet while I walked them through the process and helped them. Took me two minutes. Bro high key came off mad xenophobic. Unacceptable service from my perspective. Won't be back.

I have come here multiple times for livescan fingerprinting. It is a small business with great…read morecustomer service. Each time it has been a simple process with no issues.

0 stars in my humble opinion. I came in for some copies on…read more7/8/26 There was a guy inside with 3 Budweiser cans. I should have known to walk away but I decided to get copies. Once all was set and done the guy charged me 14$ for 9 copies This is a complete scam in my opinion. I asked him why he's charging me so much and he said because his time. I told him it's not my fault your internet takes for ever to receive mail. I will be reaching out to The BBB and report the scam he's running while intoxicated.

The services I used was notary and live scan. The staff there is always fast and customer service…read moreis great. In and out in less than 20mins each time I went. Costs are transparent and fair.

I like that they stay up on new trends in technology such as scanning documents. Innovative and…read moremeeting customer needs.

Once again I had a good experience here--the staff helped me choose the right shape and size box to…read moresend some randomly shaped and sized items as compactly as possible. They gave me all the shipping options and the process was very smooth. It was convenient to park in the short term designated spots in front, and I had no wait time at 3 p.m. on a Tuesday.

The service, quality and value in getting notarized was great. The kind spirited staff were…read moreefficient and professional that made me feel as ease in doing business here. Highly recommend this location to get notarized and other postal service needs met. Thank you!

If you need Notary services, I highly recommend you to visit Postal Annex Ontario and ask for…read moreMaria, She is extremely kind and understanding, She is very professional and organized with constant communication, dependable, professional, and friendly. Couldn't ask for a better Notary service, very much appreciated! Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched to another for my notary needs. I am Very impressed! I most definitely recommend others to experience it for yourself, you won't be disappointed. Thank you! Sincerely Robert Holmond.

this one male worker, tall with facial hair doesn't know how to do his job, eveytime i come in with…read morepackages from usps and try to get a qr code he tells me they don't ship with usps and can't get the qr code, other workers always help me out and when i ask them if they could ship with USPS they always tell me yes. so that tall hispanic guy with facial hair, and earrings please be more helpful and not lazy

Great service!! Needed to fax a document and The Village Postmark was quick and efficient. Alex was…read morevery helpful.

My experience here made me start thinking: Do I need more envelopes? Stamps? Copies? Do I need to…read moresend a fax? Do I need passport photos? Because seriously, the service was so friendly and patient that I'm looking for an excuse to go back. What a nice little location with everything you need and the absolute nicest (and again, patient) help you could imagine. 5 HUGE BRIGHT STARS!

I went here today to return some Amazon items. Super simple and painless…read more The guy who processed my return was thorough telling me to look out for a message from Amazon and letting me know I could take a picture of the labels of my returns so I had proof or a receipt. I didn't feel the need to do so, but I thought it was above and beyond of him to offer. The staff seem friendly, the space is cool with a/c. They have a variety of boxes for shipping and other items for your shipping and printing needs.

Of course, 1 person working, line out the door. Owner doesn't care. Why does every other ups store…read morearound this area have at least 2 - 3 people behind the counter? Probably because their owner's care about customer service more than their bottom line. It's like this all the time. I'm at the point where I think this needs to get reported to the UPS store corporate, this is so ridiculous.

Amy and Stephanie are the best ! Thank you for helping me ! You both were so kind and patient !…read more5 stars !

Came on a Saturday morning and the employee was not happy to see me, no greeting. He actually…read moredidn't even look up, I showed him my QR code and I guess the light on my phone became dim and all he said was "screen" so I tapped it. Then followed by " that it?" I said " thank you" his response was " uh huh" but did not look up once

I went here today, 07/02/26 at about 11:45 am. The lady who I think is Hispanic was so nice and…read morefunny and helped me get the right envelope so I can mail it to my tenants. Her customer service and fun attitude is the best! Thank you for your help, your professionalism and brightening up my day! The young dude is cool too.

This has been my main post office as I have lived in Upland for 25 years now. Most of the time, I…read morehave gotten decent service here. Not the fastest, but good service when I can finally get up to the service counter. On this particular visit, service was good as I just purchased a book of stamps and got an important letter that I mailed out for a rebate. It was lunch time so it took a while as their was only 1 employee helping at the service counter. Don't they realize not good to take their lunches during lunch hours when most people come in at this busy time? Also a manager or another employee a male would ask if anyone needs help, but did doesn't service the counter? I know this is an issue from a while back, but I wouldn't ever do express passport service here as I paid more money to get my passport quicker and it never came! I had to go all the way out to the Federal building in LA to get it and that was a fiasco as well. Do you think this post office would refund me any money for the express not happening as well as the mail service not delivering it? Heck no! I almost missed my planned trip back then. I try to stay away from here let alone any post office if at all possible. I don't like writing stuff like this, but facts. Sad.