Only use if you get your items scanned in ! Never use drop box they will steal your packages !! I…read morehave had this happen twice.

One of the most laid back post offices! Lazy employees, talking and texting while they are…read moreprocessing your transaction, and of course they make mistakes for which they do not even apologize! Good thing I only went once and do not go there, in Newport Beach they are a lot better, more efficient and with manners!!

What a rude customer service!! I went today asking for Change of Address forms and the guy was sooo…read morerude. He didn't answer my question and just said "read instructions". Won't come back to this location!

My favorite post office. Great service, nice people. Maybe I shouldn't say anything. I don't want…read morethe lines to get longer. : )

Needed to mail out a package to get delivered by the end of the week, and USPS is still the most…read morecost efficient way to do it. It's a large space inside, with many P.O. boxes. Mayra was patient and accurate with our request. We even had time to buy the newest Lunar New Year First Class stamps (20 for $15.60).

Tucked away from the main street, easy to miss if you're not looking for it…read more Lennon is great if you're coming for a package pickup. He's very easy to talk to and knows what he's doing. Just make sure you have your ID and whatever else you need. Lennon's got you.

We had a great experience up until we got to the cashier's desk. First she told me to make my money…read moreorders out to UPS instead of USPS . ‍ Then, after I had already filled out my money orders, she said she actually couldn't use one of them. She said I can just take it back to where I bought it and ask for a refund but the fine print on the money order said otherwise. We were going back and forth about it and then I looked it up online and as I was explaining it her, she walked away to ask her peer for clarification. (So rude!) When I looked it up online, it said I could get a refund on an unused money order that has already been filled out but there would be a fee (Western Union). I told the cashier I could refund it but I could not have to pay even more fees due to her administrative error. Horrible service!

You generally need an appointment to get a passport here. However, my wife and I called yesterday…read moreand found out that you can walk in with a completed application. We filled out our applications online, printed them out and got our passport photos taken. We walked in at 9:45, had our forms checked, and signed our documents. The postal clerk attached our photos. I wrote two checks then paid for postage to next day air the application package. We were done in 20 minutes after waiting for the two people in line before us. Really quick and easy. The clerks were very helpful and friendly. This could not have been easier.

Small office next to Lakewood Sheriffs has post office boxes, self serve kiosks and counter. But…read morehours are limited and lunch time is busiest time for counter picking up and sending packages

Small parking lot. The drive thru Mail Drop has been closed for several years. The staff are…read morefriendly and efficient. Finding parking is problematic. They provide mailing supplies and tape at reasonable prices. Quality and value of services are standard.

Nothing but fun & efficient times here…read more I sell on eBay as a side hustle so I am constantly driving here in order to use the self ship/checkout machine. It's extremely convenient to ship packages this way. When I've been in line for other services, the line moves up pretty quickly. Thank you USPS for supporting my side hustle!

Rodney helped me today. What a positive attitude and he showed show much grace and patience with…read morethe older guests he assisted before me! Great employee!

Worst post office ever. I couldn't get my package. Very rude personnel. Worst post office. I would…read moreof left zero stars. Something needs to be done!

Our family has lived in the 90808 area, in the same home for over 60 years and have never heard "we…read moredon't have to pick up mail (outgoing) if we have none to deliver. So far, the post office has removed our corner mailbox from Mezzanine and Chatwin so we cannot easily mail our letters at any time, now we are told the post person does not have to pick up mail that is very obvious from the sidewalk if they do not have any mail to deliver. So along with the difficulty finding the post office open, we now are held hostage by the post person. And yes, they are a monopoly............ Kate

I'd like to bring attention to an employee at the USPS office on Atlantic by San Antonio who truly…read moreexemplified professionalism, compassion, and outstanding customer service. On 05/18/2026 around 2:30 p.m., a young man (unfortunately I did not catch his name) helped me submit and mail my passport renewal paperwork. I was already feeling extremely overwhelmed due to personal circumstances, and he remained calm, patient, reassuring, and professional throughout the entire interaction. Unfortunately, the employee next to him, a woman with colored braids and eyeglasses, was dismissive and rude toward me. Despite the young man already informing me he could assist me, she repeatedly tried to discourage me from mailing my paperwork there and told me I should go to another USPS location instead. Her approach added unnecessary stress during an already difficult moment. What stood out to me most, however, was how quickly the young man stepped in after overhearing the interaction. He immediately reassured me and took the initiative to help without hesitation. As someone who works in customer service myself, I know how much one employee can impact a customer's entire experience. One person can make someone feel unwelcome, while another can completely restore their faith in humanity. This employee deserves recognition for the way he treated me with kindness, professionalism, and respect. Employees like him are the reason customers continue returning and trusting USPS services.

The USPS has been on a steady decline and I think it has reached rock bottom. Postal self service…read moremachine that do not work well the never ending lines with be senior citizen working behind the counter. Antiquated signs that do not reflect current pricing. They need to do better. I notice the direct correlation, when their prices go up, service standards decrease.

This is the Artesia one, with the small parking lot. Got packed real quick, but the manager or head…read moreguy or time saver as I like to call him was sorting people out at the front. I just needed to get a new mailbox key for our condo so luckily I didn't have to wait more than 5 mins in line until the guy up front started walking up and down the line. He got to me and went and got the key in like a minute and I was out of there. I've been here before and its a pretty busy place. Its a one way parking lot and it only holds like 20 spaces.

The postal service is refusing to deliver the mail because there was a dog complaint at the other…read moreend of the block. So now to receive mail we have to go into the post office, which is the most poorly ran post office I have ever seen. There's a line out the door because of how nonchalant and slow they are. I had to show my ID and a previous envelope addressed to me in order to get my mail, for which the clerk, Maria, took out of my hands without my permission and then took out of my sight to her "supervisor," for a period of no less than 10 mins. This is shockingly unethical. I then had to plea in order to get my ID and mail to the supervisor who was extremely rude and said "I'll give it to you when I'm ready." I am not only shocked at the unethical and rude behavior, but the levels of complete disregard for common sense. Not only are they refusing service, they are forcing me to come in to their office for a reason that does not have to do with me or my address, give them my ID and then without explanation or consent, take it behind closed doors for an unsettlingly long time, again without my permission, and then when I ask for it back I get met with extremely grotesque attitude. I hope USPS reads this review and shapes this up immediately Unacceptable

This is one of my favorite post offices, the people are very nice, they just need more staff in…read morethe front but other than that I always go here. My girls are amazing, they all try hard but it's sad when people get mad at Danielle for doing her best most of the time she's by herself because it's less people in the back. Other than that I like it

If you have a reason to mail anything out from your residence, save yourself the trouble and drive…read moreyourself to a mailbox. Letter carriers do not pick up outgoing mail, they only jam the grocery store flyers over your outgoing mail. Good luck trying to resolve the issue, you will be told it has been handled or there was a sub and that's why it wasn't picked up. Clear training gap identified if the sub letter carrier is not aware they need to pick up mail too. I finally went to this office to speak to someone and was just handed a piece of receipt tape with a name and number to call yet again. Is the USPS hiring because it seems pretty chill, like you only have to do 50% of your job. I will now be looking forward to not receiving any mail due to retaliation.