I was one of the masses, mailing my Dad's taxes two days before the deadline. I came here only 5 minutes before their closing time of 5pm. Of course there was a line. It's like when you go to the bank at noon, no surprise that others had the same bright idea. I was pleasantly surprised that the line moved quickly and efficiently. The gentleman who helped me was friendly, even asked if I needed to buy any stamps! Since when does the post office have good customer service? Now if the DMV could get some people skills, pigs will truly fly. read more

I forgot that this location sucks for a few reasons. The first no mailbox outside or skit to drop off mail. The customer services here is horrible and they take forever. Now a standard letter cost .78 cents and I would say in a few more years the post office will go out of business due to their high rates. If ups and fedex lowered there rates and undercut the price at the post office. Almost every of important is now paperless and so why do we need a post office any more. The U.S. Postal Service increased First-Class Mail Forever stamp prices to 78 cents (up from 73 cents) effective July 13, 2025. These adjustments, part of a 7.4% average increase for mailing services, include higher rates for postcards (61 cents) and metered mail (74 cents), Just think in a few years you will pay $1.00 per letter to mail!!! read more

Unhelpful. Long lines always. None of their self service kiosks work and drop off bins are locked. All employees are extremely rude. I was basically told that their kiosks would never be up and running. I come to this location as a last resort but won't be returning. Waste of time. read more

It has been here for long before I attended CSULB back in the 90s. Small but got the job done. Nice staff and the is well kept. Need to drop some mails and it nearby so went in to drop it off. Parking is great since there is a big lot in a big shopping plaza. read more

US Post Office - Post Offices Near Me - Long Beach, California

The lady in front was extremely rude and had a very disgusting tone. She explained that the packages needed to be sealed and continued to seal it in a rude manner. I understood that it was very busy, but being aggressive towards customers is not professional. read more

Came on a Saturday and although the line was long and only 1 person was working, it went by pretty fast. The person working (I think his name was Bryant) was very helpful and professional. Honestly I think he handled the rush very well and provided good customer service to everyone including myself read more

Super speedy service! I was returning a package to an online merchant & I forgot to tape the bag, so I purchased duct tape for $3.99. Will be very useful since I've started selling on EBay! I came in & the line was maybe 3-4 people but I spent 10 mins in here MAX. Line moves very fast, 2 employees working at the cashier. Will be back for sure! read more

Have been going here for years and their customer service has always been great!! The lines are crazy long during the holidays but they continue to deliver efficient work every year. Their value and work is greatly appreciated every time. Another transactions and informative. read more

I was assaulted by a male postal employee after he screamed at me, got within 2 inches of my face while continue to yell at me, then finally used his chest to aggressively physically shoved me. He had at least 4 inches and 30 pounds on me. He was upset that I use the word fuck in his presence, despite the fact that there is no law against using swear words and in fact it is protected speech. I did not use this word towards him, like fuck you, or you fucking asshole, instead I use this word in the context of "sometimes you're really fucking sick and you make a fucking mistake" I never raised my voice, I never called him any names, and I never did anything aggressive. I am an autistic middle-age woman who is visibly frail. Nothing in our interaction I did broke any laws or would constitute having the police called on me, but once he found out I was recording him he almost immediately threatened to call the police. He is a tall, imposing, sturdy man who said, captured on video, "I can do anything and everything I please" Since Covid I have noticed that in multiple post offices the male employees have become much more aggressive and both male and female employees seem extremely entitled to say anything they want, to anyone they want, and if you complain they threatened to call the police on you. This needs to stop. I am not the only female customer who has had issues at multiple Long Beach post office and does not feel safe while in the presence of the male employees. Just two weeks ago I had a conversation with three other women after hours at the post office on Grand and we had all had disturbing incidents and did not know what to do. I called the Police but chose not to press charges. I could've been seriously hurt. I have a video of the incident to prove what happened read more

This is the filthiest post office I've ever been to. Not to mention horrible customer service. I'm standing in line and the two workers are completely ignoring me. I finally had to ask them help and they acted like I was bothering them. I'd rather drive further than deal with this. read more

Maybe post office workers should get tips because it seems nowadays in service retail and people who are receiving tips are the the only ones that are overly friendly to customers anymore. Most times the workers here are friendly, but today this one was just rude and should not be working in service. Not a high not a smile just I can't help you today. Can't even have a conversation with her about the way I taped my package with heavy duty duct tape. All she says is it has to be clear I cannot help you today and the sign does not say it has to be clear. It has to be sturdy tape and it says they prefer clear. read more

Great location next to Trader Joe's and plenty of parking. Wait time can be a bit long, especially when there is only one station open. The gentleman that assisted us was very pleasant and informative. He even apologized for the wait. We ended up saving money since we didn't need additional services. 5 star service but had to go 4 only because of the wait. read more

Can't even ship something anymore without people like this threatening to call ice on the customers! DISGUSTING! When a supervisor was requested it was denied. Yall should be ashamed read more

US Post Office - Rcist - Post Offices Near Me - Long Beach, California

This has consistently been the most pleasant post office we've ever been to. They always are the definition of customer service. The friendly and warm staff at the counter are always smiling and welcoming, and often start off apologizing for your wait if there is more than 2 ppl in line. A big shout out to Danisha who gave us the most pleasant experience ever! It the stand out for the BEST experience we've ever had at a post office! (I even can't believe the words best experience and post office would ever be in the same sentence) read more

this location needs to do proper training on their employees on how to give proper customer service to customers going in to ship out a package or etc. if they don't like to help customers maybe they should not work there!!! your employer named merced needs to be fired immediately!!! someone just tried to ship out a package and he literally got aggressive with the customer and even threatened to call ice on him as well. that is not how you treat someone just trying to ship out a package and he also did not want to call the manager. fire him immediately or train him better!!! read more

US Post Office - Merced. The employee at USPS LB - Post Offices Near Me - Long Beach, California

Went to ship a package and the worker got visibly mad at me for accidentally putting the address incorrect, after explaining this was my first time. He then proceeded to talk to me very rude and short answers. Horrible customer service. If you don't know how to treat people you most definitely shouldn't be working at the post office. And not to mention everything looks so dirty in there. read more

This is in a cool location, I didn't have to wait. Merced the clerk was very nice and helpful today....

Old man working in the morning is super rude. No customer service, not helpful at all. Tells me something different than what is on their official website. read more

I have been going here for years simply because it is the most convenient USPS location for me but I'm going to start going out of my way to go elsewhere because the employees here are so mean and have absolutely no interest in helping their customers. I don't think I've had one positive experience here. God forbid you ask a question because you will be treated like the biggest idiot. Highly recommend avoiding this post office at all costs. read more

If you want to feel depressed come here. If you seen Zootopia and it's Sloth scene, and want a real life experience of that, come here. Unfortunately I've never had a pleasant experience at this location. Upon entering this place, it isn't really well kept nor clean. Products out of place, sticker/label residue stuck in countless areas, items not restocked, etc...I can go on and on. I'm surprised how any supervisor (if there is one) would be happy with its appearance. Coming in at opening is pointless unless your the first few. Otherwise be prepared to wait...and wait. The day I visited I was 6th in line and clocked in a 35min wait. I don't understand why there isn't extra help? Look I get it, at times your a one man band and hustle as quickly as possible all while servicing the customer, but I've been here with a dozen of people in line, with the one employee working having personal conversations of barbecues, places he's been too, or anything else random, and it's just all unnecessary. The clerk isn't exactly mean or rude from my experience, but seems oblivious to the mounting frustration building in the line or he simply doesn't care. I come here due to the convenience, it's on my way to work and it's in a shopping center area with Trader Joe's, Target, other shops and restaurants for errands. Which makes it more surprising that this Postal Office operates the way it does. They circle and tell you to please fill out the survey of your experience upon receiving your receipt, which is laughable, wondering if they would actually care? But I'm not holding my breath. There is another post office I can go to it's a bit out of the way, but given the service and time I can save there, my next visit will be there. read more

The workers are always rude and so unhelpful. There are also no signs indicating what to do. It's worth just driving to a different location. I'd recommend the one in Westminster read more

The two lady's working on Tuesday Nov 26th in the morning are the worst customer service people. They are rude inconsiderate and not helpful at all. read more

The SLOWEST post office in the area (5 mile radius). These know how to look busy and not do anything.

Horrible customer service! I am a govt employee and stopped here for some change of address forms that we use when working with low income clients. It costs money to change an address online, plus you need an email address. Thus, these forms are necessary. When I asked for a few more forms I was curtly informed me to "order some, that's what we have to do." Okay, noted. I asked if they are free; advising that I too am a govt employee and we are over budget and therefore this is no money for forms that come with a fee. The male USPS Rep then had the audacity to chime in (with a customer in front of him btw) and reiterate what the female just advised. I don't need to be informed twice, when I clearly understand the first time. Not to mention, no peanut gallery remarks needed, your colleague had the situation handled just fine. I would rather drive out of my way than come back to this location. I understand being overworked and underpaid, but I also agree with the need to leave your own stuff at the door when in a position of helping others. I was floored by this experience and walked out feeling like the USPS man just jumped down my throat for asking a question about USPS forms. Sheesh read more

Only one window open every tine I go there. This has been happening for a while now. I hope this changes and they open at least one more window so service can be faster read more

This place is usually very busy with a long line. Luckily, there are a few kiosk available for buying stamps, and ship packages. If you are there next time, try the kiosk, it might save you some time! read more

I had a bad experience with an unprofessional mail carrier lady. She was incredibly rude and disrespectful. She had a huge attitude for no reason and was so PETTY that instead of giving me my mail. She took it BACK to this post office. I'm filing a report on her online at USA.gov. I am disgusted by her behavior and I had a room full of witnesses. read more

I'm not sure if the people who work here could be less helpful. Thank god for the kiosks so I can do most shipping myself. This place runs at a snails pace and I am always spoken down to for not knowing exactly what packaging/postage I need. Certain priority mail envelopes are only kept behind the counter so you have to wait in line even if you plan on using the kiosk. Today I was trying to quickly drop off a prepaid package and I was treated like a kindergartener who couldn't do simple math. The customer service is just awful. My two babies were crying because the visit took so long and by the end of the ordeal I was crying too. No sympathy or help. I wish there was a different post office near my house but unfortunately I have to keep coming here. read more

Phil, the older white man with a ponytail is the worst postal worker that exists and should be fired immediately. I will be filing a formal complaint w the govt as well as the postmaster for his egregious behavior. I showed up today with 88 wedding invitations that had a wax seal INSIDE the envelope. I stood in the typical long line for this post office and was dreading going up to him because he's been an asshole on more than 1 occasion. Unfortunately when I was next in line, I had to go to this asshole's counter. He put the envelope in that stencil thingy with the slot to determine the thickness of a package. It slid right through!!! Zero issues going thru. In fact, room to spare. so then he tried to tell me these 88 envelopes will require additional postage beyond a standard envelope because, "There's something bumpy in there. Feel it. Do you feel that? Is there something bumpy in there?!" Well dumbass Phil tried the wrong one, because I don't give a damn how many people are around, you ain't gonna talk to me like that!! So I clapped back and said, "over my dead body will you charge me extra when the thickness of every one of these envelopes fits just perfectly through that slot. I don't want your assistance anymore, give me someone else to help me." He told me to step aside. Get this... I was the 2nd person that stepped to the side to not work with that asshole today! And when I stood to the side, the other guy said, "That guy is so awful. That's why I am also standing here, I never work w him." And more proof is in all these reviews that he is garbage and should be fired asap! I waited some more and went to the counter to a nice african american woman who said my 88 invitations were perfectly fine to send w a regular stamp and didn't require extra postage. What a joke. Like I said, due to the egregious nature of his behavior, I will be filing additional complaints with the appropriate parties. read more

I regularly ship packages out while my baby's is in my arms or stroller and I am ALWAYS helped perfectly and they read the info off my phone and create my label but today the lady that opened decided to send me out of line and say "we'll if you come here all the time you'd know how this works" and asked "why my box wasn't taped " (they always tape it for me " when I ship multiple times a week every week..so? Yea i know how it works... and then blamed it on a line being there I was literally the second customer So thanks for not helping at all but had no problem helping everyone else with a smile read more

Quick service as this location is small. Though the customers flow quicker than any other post offices around. The staff members are friendly and willing to help. The parking is free. There's Trader Joe's next door as well as Target and Big Lots so you can do lots of shopping or just to walk around and just kill time. read more

I don't know why Phill is still working at the post office his customer service is so Poor and he is the rudest person I've ever met!!! There was another lady in line and would not go to him either. He made me feel so bad ! This post office will loose a lot of business do to his LACK OF RESPECT AND PERSONALITY!! He needs to be fired . And that was not the first time I had issues with his rudeness.., Everyone else is pretty kind. read more

Don't kid yourself. You won't make a quick stop here. The line will stretch out the door. The clerks will make small talk while 20 people wait. Go to FedEx. read more

US Post Office - Post Offices Near Me - Long Beach, California

This postal office lost my package and the customer service I received was negligent. I had dropped off a medium sized box package, and the shipping label on it was never scanned. After waiting more than two weeks, I went to the last place the package was seen, only to be told immediately by one of the workers, Phil, that they do not hold any packages in the office. I was given a number to call their consumer affairs office, (323) 586-1250, only to be met with no agent on the other side. I left a message and have still not received a call back after a week. They are playing games with their customers and are not providing accountability for their mistakes. read more

This post office is the closest to me and right next to Trader Joes and Target so I usually frequent this location but NO MORE. I always get the worst service here-they have the rudest postal workers especially the men. There is one guy (with ponytail) that is so rude, condescending, and disrespectful. He should consider a job that doesn't require any contact with other humans. It is no wonder this place only gets 2.5 stars. Actually, can't believe it even gets 2.5 stars. read more

I tried my hardest to give this post office some love. As I know post office is are super busy. But unfortunately waiting 20 minutes and ringing the bell for a very long time is unacceptable. I understand they are busy I get it but having to ring the doorbell and getting anxiety because I have to ring the bell because no one has come to the window is no excuse read more

I called the Bellflower Blvd office twice. It rang 15 times, then someone picked up, and hung up. Both times I called. I am not getting my mail. The postal dude is not picking up my outgoing mail. He is on his cell phone everytime he arrives at my mailbox. He also tosses my mail, behind my outgoing mail, but does not pick up my outgoing mail. read more

Worse post office I've encountered in Long Beach. Every time I come in here, there's only ONE person working and a long line. Their credit/debit machine is out of service as well as self service! Post up a sign in front of the entrance door so people aren't wasting their time coming in and waiting in line that credit card machines and self service machines aren't working!!! Save yourself the stress and go to the one on Grand Ave! read more

My boyfriend and I both came into this post office and tried using the self service package drop off but realized we didn't have the right label information. No one else was inside except for us and one gentleman ahead, so we waited in the line to talk to an employee. As we went up to the employee, an older man with a long ponytail, he immediately greeted us by saying we didn't wait in the right line (even though there was no line and we stood by the sign). We politely asked him if we could print out a label and we were met with a snarky attitude. He immediately shut us down and told us we had to go somewhere else. My boyfriend and I both continued to treat him with respect, but he kept using an exasperated and belittling tone. We both left upset over a situation that had no reason to become so stressful. If the man with the ponytail reads this, I hope one day you wake up and realize how miserable life is when you use the last bit of your life force to be rude to strangers. read more

Too small and it seems like every time I am going to mail a package using one of their kiosks it's always down or partially down for service. I dread going to this location due to the congested parking and area. read more