0 stars. So rude. I wish the workers would at least talk to us like we are human beings. It's…read moreactually so upsetting, makes you question why USPS is still in business.

I've been coming to this post office for years. It gets the job done, and conveniently located…read more Not a lot of parking available. And yes, the people aren't lying when they say terrible customer service. It definitely seems like they don't want to be there at all, and their attitude can definitely be ill received by people who are more timid. I've shipped packages using this place for years. Nothing has ever gone missing. So they're clearly doing something right. Maybe all the energy that they aren't using for customer service goes toward making sure everything's sorted properly. Lol. just don't go in here expecting Chic-fil-a level attitude. Not happening. I believe the value is good. I save a lot shipping here than going to a privately owned shipping company. And there's a diversity of services offered, from shipping things, to sending certified mail, to private PO boxes ( I recommend going the UPS route for those, tbh) but it's a good store.

The outside of this location doesn't look great and might intimidate a lot of people but we found…read moreavailable parking. I went in to get my passport and the staff there were so sweet and helpful, even though we had to wait a bit for my appointment, I had a great experience.

This is the most cursed, busted, nastiest post office on earth, I'm fairly certain…read more A few weeks ago I stepped out of my car to a actual river of urine and trash bags filled with actual feces, most definitely human and electrical cords criss crossing the parking lot with cars parked on top. It is insanity. The tagging (the bad variety) the absolute lack of any semblance of sanitation and just outright disrespect for themselves and anyone that needs to actually mail a letter or pick up mail from a post box, is just ridiculous. Just nasty and pathetic because nobody on earth should be forced to live this way. With Measure H and many other billions of dollars "invested", DTLA looks like a dumpster infested with STDs on fire. And then they put it out with urine. Welcome to Westlake, where your dreams go to... get infected with preventable diseases? NOPE. NEVER. NOT THIS. Approximately 2 months ago there was a computer glitch that "closed" a bunch of the PO Boxes, allegedly. Then all mail was returned despite never getting a renewal letter and YOU CANNOT renew unless you have it, according to the counter "help". There's one guy here who is seriously one of the worst customer service people ever. He DGAF if he helps you or anyone else and he seemed genuinely angry that I asked him a question. Apparently they are currently fencing in this area. I'm not sure how that will help but I'm sure the fire station across the street doesn't miss this encampment that's been here for the past few years. It's appalling and tragic anyone lives this way in our "first world" country. I've seen cleaner bathrooms in bus stations than this fiasco. RUNNNNNnnnn!

It's right across from the USC campus. It has it's own small parking area. The parking spaces are…read moresmall, tight, and narrow. I didn't go inside the building but the have an outside mail box for drop off.

Never thought picking up a package could be so painful. If the option is available, I don't I will…read morebe selecting the USPS as a shipper for all future deliveries. United States Postal Service, step your game up. Good luck everyone.

Definitely tricky to find but very convenient if you're Downtown on your lunch break. Be warned…read morethere's usually one teller, so if it's a busy time of year, be prepared to wait. Otherwise on quiet days, it can be very fast service! They also carry a wide variety of decorative stamps.

William is super rude. Refused to ship my packed even though it had the return label ready to ship…read more He wanted me to buy packing tape when there was nothing to tape. Super rude attitude

This location is near my office, so it's convenient if I run out of stamps or have to mail a letter…read moreor a package. It's hidden off the main street in the Cal Market Center. It's convenient for those that work in nearby businesses or for guests staying at the Omni Hotel. It's also small but has all the essential and the employees are friendly.

I give this post office a high rating because they seem to be the only post office in the area that…read morecarries postage stamps. The customer service is fine and there is rarely a line when I go.

Please support this USPS!!!…read more This USPS is essential to Chinatown and the federal government recently tried to shut it down. They now offered the owner Peter Kwong $100 a year instead of their regular contract. This is likely the only CPU that accepted such a ridiculous offer but Peter wanted to keep it open for the community, especially the elders that need this service. Peter has been operating at a loss for the last 26 year but now he will really be bleeding red. The workers need their job and the community needs this USPS. I know there has been comments about their service but please give grace to the older worker and please support its cause. We are fighting for the community so hope you all can do the same but making this USPS your go to USPS.

It's a little hard to find this business because there's no visible sign from the street, or at…read moreleast I've never seen one the two times I've been here. Make sure you don't park out front on Hill St during certain times of the afternoon or else your car will get towed! Love this hidden little post office AND they stay open much later than a lot of the other USPS locations in the area! The guy who runs it (I think) is super chill and accommodating. He's the one who warned me not to park on Hill St, and even though it was almost time for him to close, he waited for me to move my car so I wouldn't get a super expensive ticket or get towed. So nice! He even let me use his tape!

Made a appointment for passport. Passport application was…read moreeasy and the postal employee was knowledgeable and helpful. Received passport and documents within two weeks.

Somehow when I mail a package from this branch within Los Angeles county they send my package to…read moreWashington DC. This has happened three times in the past couple of years.

As though the behavior of the clerk could not stoop any lower, he locked the doors from the outside…read moreat 3:30 (closing time-4). When others began to congregate outside the locked doors, he let us in yelling from his station "I am closing at 4 pm, no matter what. You stand in line at your own risk!!!" It was unprofessional, embarrassing, and not the behavior of a US government employee. This should be reported. Everyone inside was completely cringing but did not want to challenge him because they needed their mail sent out! What a joke. Then he had to unlock the inner doors to let customers out. It was 3:50. A few people were outside, one guy begging to buy a few stamps. Clerk was combative, adamant to not serve any more customers. Complete trashy behavior.

Location is tough to find but all you need to do is ask!…read more Take the stairs downstairs and good luck! William was the only gentleman at this location and he was efficient, courteous and awesome. Kudos to this man for assisting me quick!