Went in here to get a refund on my mail that went to pasco, and it spent 2 weeks there in a loop,…read morejust to end up back at my door. The clerk was no help, he just looked at me and said "well what do you want me to do?" Uh maybe your job? Lol USPS count your days, what a joke

Love this post office! The workers are always helpful, despite being so busy, and most likely,…read moreoverworked. Nowadays it's more important than ever to support our post offices with the admin pushing to privatize them. USPS goes to very rural areas that Amazon or other delivery businesses won't touch as it wouldn't make financial sense for them.

Drove specifically to this location because it was open, and they closed earlier than posted hours…read morewith blinds drawn and no employees around.

Worst post office ever, had to go back sooooo many times to get our change of address unordered and…read morenever got the mail that had been missing! It's been over a year and I can confirm mail was never returned to sender. We lost our original closure check, that had to be reissued and several birthday cards. Mill Creek is sooo much better AND then have a 24 hour lobby.

The woman who works the counter at the Edmonds Post Office needs to do herself and the customers…read morethat come to the counter for service to find a job where she doesn't have to serve the public. She is rude, unpleasant and has yelled at me and now I see others too! She mumbles, probably because she has food in her mouth. When I asked her to repeat the answer to my question because I couldn't understand her she yelled at me in front of 3 people waiting in line. Life is too short to stay in a job you don't like. Customers should not be treated like this!!!

For some reason, no one ever likes having to go to the post office myself included. But I have to…read moresay after visiting this post office multiple times I have had nothing but better than average service from friendly people.

I didn't know this was here. I'm glad because I had an Amazon return to make and the lady was very…read morehelpful and efficient. Excellent customer service friendly and pleasant. Clean inside no waiting no long lines. Parking- ample. It's right next door to Safeway! Very convenient. I highly recommend this location!

The staff at our UPS Store are very helpful. We've used their mailing, Amazon returns, and Notary…read morePublic services and had a great experience every time.

Super friendly and helpful. Been going here for years…read more They have a good selection of boxes and stuf. Once I forgot tape to close a box and the lady at the counter taped it up for free.

spin the wheel and try your luck some days are good…read more Some days are bad. The owners apparently don't follow their sign on the door and open later. I walked in to get a month worth of mail. Nothing in the box trash all over the floor. I'm beginning to wonder if I made a right choice in choosing them.

Our neighborhood mailboxes were vandalized last week & our postal worker left a note saying, "No…read moremail since 7/10, locks broken" with no other information. My husband's medication was supposed to come in and he badly needed that. So, I called USPS general help line, no luck...Got hung up on after waiting over 20 minutes. Called the Bothell-Beardslee office to find out that wasn't our post office for our address. Finally got hold of Monica at Mill Creek. Surprisingly, I wasn't waiting on hold too long before she picked up. Alleluia! She finally told me what was going on and said our mail was there for pick-up. She also told me just to ask for her so I don't have to wait in line to pick up our mail. That line was loooooooong! Monica to the rescue! We are still unclear when we will get regular mail service because the mailboxes are still not fixed tho?!?! That's another issue tho. Kudos and much gratitude to Monica for helping me get my husband's meds and mail.

6/24/26 @ 11:40am , a older lady with purple hair has terrible customer service and can't seem to…read morehave regular conversation. no need to be rude and inconsiderate to people USING YOUR WORKPLACE. they work there they shouldn't be so rude to customers. she quickly changed her tone when i mentioned how rude she was, and it seems like this is fairly common for this location.

Always find parking and woman normally working there is great and nice to speak with a minute! I…read morehaven't had a problem for the 8 years I've been going here.

I did not take photos, but the postal agents are all very friendly and easy to deal with!…read more Thank you for your hard work!

We live in Lynnwood but will drive here for any of our mail needs. The staff has always been so…read morekind and courteous, especially around the holidays when we have many packages to ship. They are doing their best to work with the Covid guidelines and that is so appreciated, especially in a smaller space where interaction is necessary. Everyone still keeps a smile on their face (and yes, it's evident even with a mask in) and a positive attitude. The lobby always have a great supply of flat rate boxes and all the necessary forms. The self service kiosk is super helpful. We are super appreciative of everyone at this post office!!

Agree with the other reviews that say they deserve 0 stars…read more Mailman sent my package back as "addressee unknown". Confronted him about it and he's like well I didn't know you lived here. I told him it was addressed to be at this address. Why would you send it back? Went to this post office and they had me speak to the supervisor who was patronizing telling me, "You don't know how it works here. You have to register your address." I said just tell me how to get my package back. She's like you can't. We already sent it back, but you can pay to get it back. I said I'm not paying for something that's your mistake. She said it's not our fault you didn't register. I have had more than half a dozen addresses and have never had to "register" with the local post office. No apology was ever made. What happened to customer service?

Went there for fingerprinting services. The gentlman was alone and the print machine wasn't…read moreoperating very well ... but we got through it. Thanks for your patience. Would recommend!

Great service from Ferrer, who helped me with an item that had been improperly bound by another…read moreFedEx Office employee. Ferrer was fantastic!