These people are lovely. It's my favorite Post Office anywhere…read more The delivery guy is super. 10 years solid without a single fail or complaint. I have lived all over and never had such good service from USPS as here. By comparison UPS drives by and throws packages out the door without even stopping. They roll down the hill into the street. This happened several times. They left packages out in the rain with no cover. Amazon delivery is even worse, they broke my gate twice to leave packages inside the fence, for my neighbor??? And of course left the gate open when they left.

This is the post office I have always wanted: local, friendly staff (they know your name), during…read morethis covid crisis they are always there, I don't recall them ever losing anything, and they are doing a job that many of us would not want to do under the circumstances. Will you 'glass half full' people wake up and realize what you are getting?

Usually very little to no wait at this quaint location. Friendly staff ~ knowledgeable and to the…read morepoint. In and out just like I want!!! Thank you

I'm a Malibu resident and I used to go to the post office across the street from my house and Maria…read morewas always nice and wonderful. Now they have this new lady who's always rude with customers and always on her earphones talking while we are waiting to be attendant. Now I rather drive 10 minutes to other locations in Malibu then deal with her.

Albert has very bad customer service. He was very rude. If he is working, I will not be served by…read morehim please get him training on better customer service. He will scare all the clients away if not.

All The guys who work here are like a neighborhood family. They're very gracious and eager to help…read more Jackie is like the manager and he's been there a long time. He knows a lot of things about the area, the people and of course he's very good at his job. He's friendly, kind & caring. You hear people all the time saying Thanks Jackie and they look forward to seeing him and sincerely wishing him good things. Plus you know that he feels the same.

It feel very odd to give a post office five stars; but my experience was so good that I can't rate…read moreit any other way! Jim G. and I need to renew our passports, so we need to drop everything off at the post office to get tracking info, etc. I happened to be driving not too far from this post office on my way to get my hair done and figured I'd stop in really quickly to see if it was a possibility. At 9:40 on a Saturday morning there were plenty of parking spots and I walked right up to the very friendly gentleman at the counter. I was in and out within 5 minutes (no hyperbole)! While I do my best to always avoid the post office, if I need to go in again, this will be my go-to spot!

Sometimes, we don't know when we'll be needing a post office when not in our usual stomping…read moregrounds. Looking for one on the phone pulled up several in adjacent neighborhoods, so why not go to one in Calabasas, a very nice, wooded, and hilly neighborhood at Los Angeles's far western edge? I see that there's a spread in the reviews for the USPS in Calabasas, CA. We've all had some outlier experiences with post offices we regularly use. Some post offices are almost always marginal, but that's rare and can sometimes coincide with their area in general. I almost hate to say that. The Calabasas post office is in a strip mall. It shares parking with other merchants in this strip mall, but a parking space is likely to be found. I needed to send a small box using the USPS priority mail product. Their free boxes you obtain for this service are well designed - in how sturdy they are, in how easy they are to assemble, and even in how easy it is to remove the protective adhesive so that the box will seal. The price for this was just about $10. The gentleman at the counter was helpful and polite. He even added some extra tape at my request, even though the box probably would not have come undone. But why chance it? We made some small talk, given how uncrowded it was at the time, and we commented on how the SFV and the West Side of L.A. have changed over the years. I was told the parcel would arrive in 2 days. It got to its destination the following day! I'm giving this post office 4 stars because it's a small post office. However, it's clean and seems to function well. Now, let me add some pedantic fodder to this review. First, more so than any other section of the city of Los Angeles, SFV suburbs tend to use the name of the suburb (Northridge, Van Nuys, Sylmar, Studio City, etc.) on the mailing address, whereas West Side suburbs like Brentwood, Ladera Heights, and Miracle Mile use Los Angeles on the mailing address. However, if you were to send something to a SFV suburb and address it to Los Angeles - followed by the correct zip code - I'm pretty sure it would get there. Then, the word "calabazas," from which Calabasas was probably derived, means pumpkins in Spanish.

Super fast service everyone was really friendly as soon as I walked in, I had to do some printing…read moreso I had to email them. They do charge a service of two dollars to email them, the girl was very efficient and I had a lot of emails to send so she was very patient with me. I have also used UPS store to ship out some returns always super easy to do. They just scan the QR code. parking sometimes can be challenging. They only have a couple spots for that store out front and sometimes I just park in a paid spot.

Since its inception, UPS has been making deliveries to your home, to your business and/or to your…read moreloved one by means of.... Plane, Ship, Semi, Train, Truck, Van.... And even by Bicycle!!! Wait, whattttt????? Yes, the company which was started by two teenagers who began a messenger delivery service by bicycle in 1907 turned out to be the largest package delivery system globally of its time. Of course, nowadays, other companies have come into play, putting their own spin on how they can get you your package even quicker. Despite this.... UPS is still a Global Leader in its industry and ships nearly 6 billion packages per year. Fun fact: UPS stands for United Parcel Service. ------------------------------ Personally, I love shipping items via UPS. The guaranteed tracking number that comes with every single thing you ship and not having to pay extra (I know I know, the price is built in) but it's the principle of it and I like being able to track what I'm sending out. Also, sending something with USPS aka snail mail just doesn't give me the same confidence that my package will arrive like when I ship it with UPS. Also, I love UPS' consistency. If you see a UPS driver in your neighborhood around 1pm today, you will more than likely see them in your neighborhood tomorrow at.... You guessed it, 1 p.m. Yeah, Their routes are carefully researched and designed for consistency which makes for a reliable service that you can count on. Fun Fact: UPS has implemented for drivers to only make "right hand turns" to avoid accidents and improve efficiency. Anyone ever see a UPS driver go left?? lol But Lance, what if you don't have time to sit on your porch and wait for that reliable UPS driver to roll through at 1 pm like you claim they do? Enter the UPS store!! Yeah baby! A brick and mortar store front where Monday through Friday you can drop off your package from 830-7pm (10-4 on Saturdays, 10-3 on Sundays) and leave there with the confidence that your package will get picked up by a UPS driver and then later delivered to its destination as scheduled. Other than dropping off your UPS packages.... The UPS Store offers the following services: -Fax Machine Services -Notary -Passport ID Photos -Office & Mailing Supplies -Amazon Returns!!! So.... Who's ready to ship some stuff??

Oh no another bad experience at my local Post Offfce! My mail was stolen at this post office!…read moreSomeone stole my mail with a check payable to me. This happened before the Palisades Fire and now I am sorting out this mess. On top of all the missing mail that was never forwarded to me after the Fire. Very frustrated and disappointed with the Post Office.

Not sure where the bad reviews of this post office come from. I have been a customer for 30 years…read moreand have never had a bad experience. Sometimes the lines are long when everyone shows up in the early afternoon at the same time, but you can't blame the staff for that. Some of my mail has been stolen from my mailbox from time to time, but that stopped when I started bringing everything into the post office vs. leaving it in a mailbox. The staff have always been professional and friendly, particularly Michelle and our letter carrier, Paul. We have really missed them after the fire.

Unfriendly, unkind, unpleasant, unwelcoming, and unprofessional - this is how I would describe the…read morecustomer service from a lady who assisted me named Laura (Caucasian mid-60's postal clerk lady). I went in to mail a package during a slow time. I greeted and spoke to her - as I greet and speak to everyone- with positivity, kindness, and consideration; however, she was dismissiveness, bitter, and rushed (even though there was no line). It's possible she has worked there for a long time, felt burnt out, and or was having a bad day, but when I saw her being very kind to an older gentlemen next to me - who she seemed to know and or who supposedly comes in often - it became clear she was conditionally nice to him and for whatever reason not to me. Her demeanor was a stain on the environment and my experience. I would encourage the Tarzana Post Office Management to revisit her employment status. In a society where there's a lack of kindness and decency, genuine people are hard to come by; when genuine people themselves are treated with disrespect and unkindness, action then needs to be taken, otherwise the company culture suffers for the other employees and the customers they serve, like me. For those living/visiting the Tarzana/Encino areas, I strongly advise driving further elsewhere to another post office if you want better service - or if you want to keep your joy.

The latest in the long saga of USPS miseries... I sent a…read moresmall mailer to Oregon that weighed a mere 3 ounces. Price to mail? $8.17. But that's not where it ends. I actually paid $2.17 but when the postal worker on the other end delivered it, they collected $6.00 from the recipient after being told "the sender screwed up." THANKS A F**KING LOT. Your stupid kiosk in Tarzana, CA tells me $2.17 and then you want some money for lunch? Not that 6 bucks buys anything anymore.

Absolutely the rudest post service man with attitude, I've tried for years to give him the benefit…read moreof the doubt but sadly believe this is the wrong profession for him. He sucks at commutation and is degrading and unprofessional in his comments. So done!!! He's also on lunch closed before it says it is so who even knows when you can ship a thing?!?

Extremely rude employees. They make me feel horrible every time I have to drop a package off.read more

This place is great! If you wanna open a PO Box go here. I did this for my family as a content…read morecreator and they are always on time. They definitely have a cute little gift shop. They're very helpful and supportive! I would definitely go here to this post office before anywhere else!

I have been a customer here for the last 5 or 6 years, all of which have been excellent. Working…read morewith Lonnie has been a great experience, and I am a happy customer. The owner is a good guy, and runs a great business. If you need a notary, passport photos, mailbox, anything shipped or mailed, this is the place you're looking for. Highly recommended.

Great customer service from both the brothers - always there to help…read more..............................................

I've been a satisfied customer of Highlands Postal Center for decades. Juan is very accommodating…read morein packing boxes to be shipped, advising as to which carrier is the best choice for a given purpose, and convenient to drop FedEx/UPS returns. It is well worth a bit extra to send via USPS and save myself the trip into town. I've used every service other than PO Box. From copying to binding to shredding to laminating to shipping and all else. Has a fun array of greeting cards and office supplies, too. Fr