Miss Diana Castaneda is simply awesome!!!!!She's so helpful and knowledgeable about her job simply sterling she's a people always smiling and has a very positive outlook and obviously and immensely enjoying her job!!!!!That is why every I come to pay my bills I would always look forward to seeing her because it makes my day all the time !!!! read more

A+ Service and Facility -- Highly Recommend! TL;DR: US Storage Centers in Harbor City is spotless, secure, priced fairly, and well-managed. Diana, the manager, is incredibly kind, patient, and thorough. The units are clean with tall ceilings, there's great accessibility (including handicap parking), and you can drive right up to the roll-up doors to unload. Highly recommend! Now for the full breakdown: A+ Service and Facility -- Highly Recommend! I can't say enough good things about US Storage Centers in Harbor City -- especially Diana, the manager. She's friendly, patient, and goes the extra mile to make things easy and stress-free. Diana physically walked me through each unit I was interested in so I could see the actual space -- incredibly helpful! If I ever find the unit too big or too small, I can switch to a different size when I need to, so I'm not locked into a space that doesn't work for me. The facility itself is pristine -- spotless elevators, hallways, and storage units, no bugs, and regular pest control. Occupants can use the office bathroom during office hours, and there's a porta-potty outside for after-hours use. There are no trash cans in the storage areas (which I understand!), so I recommend bringing your own trash container if you need to sort through things. (But puh‑LEASE be a good neighbor and don't leave perishable items behind!) Security is solid -- each customer gets their own gate code, and the perimeter -- which to this civilian seems military grade -- is no joke! They are strict about occupants being out 15 minutes before closing to avoid a gate unlock fee, which is totally fair. (Pro Tip: set yourself an alarm!) The whole place feels extremely safe, even if accessing alone. Storage access is excellent, including for those with mobility differences: you can drive right up to either the individual drive-up units or the building that contains the smaller interior units, which also has a very tall roll-up door for easy unloading. (But again, let's be good neighbors and park there only long enough to unload, then move to another spot so others can do the same -- it's a shared space, not a private driveway.) There are designated handicap parking spaces right next to the roll-up door and directly in front of the office. That means the world to me -- my dad uses a Veloped Trek all-terrain walker (he even used it to walk marathons at age 73!), and those spaces made it a cinch for him to help me unload things. If you're curious, the type he uses:" is the Veloped Trek -- available online or through Trionic USA in Glendale, CA. The roll-up doors to the building and units make it simple to store tall items, and the ceilings inside the storage units are at least 8 feet high -- plenty of vertical space to stack and organize. Heavy-duty dollies (like the ones at home improvement stores) are also available -- just ask during office hours and leave your ID to borrow the key. This location doesn't offer climate-controlled units, but Diana manages other locations and will guide you if that's what you need. The contract is month-to-month, prorated if you move in mid‑month, and you can sign up for paperless communication plus add an emergency contact. I stumbled upon this place on a day I was overwhelmed (needing to empty my truck so I could help my parents the next day), and it turned out to be exactly what I needed. I walked out with peace of mind -- and a place to store all my extra stuff! Huge thanks to US Storage Centers -- and especially to Diana, who sets the gold standard for customer service! Location: US Storage Centers - Harbor City 24490 Frampton Ave, Harbor City, CA 90710 The main entrance to the office is on Normandie Ave., just west of this address. But if you go to the Frampton Ave. side of the office, they will let you in as well--very convenient! Phone: 310-326-8888 Website: www.usstoragecenters.com Email: harborcity@usstorage.net read more

Been a customer since 2020 and have never had an issue. The manager Diana is GREAT!!! Always willing to help and answer any questions. The facility is clean and secure. Thank you Diana for always helping with a smile and putting up with all my questions. Would definitely recommend this place. read more

By far the best experience I've received, the prices they have are great, the customer service is excellent. Carolyn was the lady that helped me out to get started and to be completely honest I was grateful to have her helping me out with my storage unit. Recommend this place and her for anyone who has any questions or concerns, she is the right person to go. read more

Great costumer services , I highly recommend this location , Diana and Carolyn are great and helpful.

Diana has helped us tremendously. Her customer service goes beyond expectations. I can't imagine ever going anywhere else. I highly recommend this company and especially Diana. Thank you so much for everything you do. One of the few businesses I know I can rely on. read more

They have great customer service and clean storage and place is convenient. I recommend this storage. read more

The manager at this unit Diana is WONDERFUL!!!!! there aren't words that can explain what an amazing manager she is... very friendly, personable and super helpful... the facility is alway super clean... in the years I've had my storage here, no complaints whatsoever! Thank you so much Diana read more

Let me be completely honest... I went into this storage site by referral. This being the case, I was already privy to their awesome customer service. However, we can all think of a time when we were referred somewhere - like a restaurant - and the place just didn't quite measure up or meet the hype. Well, US Storage Center on Frampton in Harbor City certainly did NOT disappoint! The site manager, Diana, blew me away with her kindness. She was very willing to accommodate my storage and moving needs from the moment I walked in... which is a breath of fresh air during all the stress that comes with moving. Within a short period of time, I was signing a contract for the perfect storage unit for my needs and driving their complimentary - YES, COMPLIMENTARY - moving truck (saved me hundreds) over to my house to get my job started. Moreover, I got a 25% discount right off the line due to the length of time I need the storage unit, and the person that referred me gets 1/2 off of their next month just for passing this referral to me! All in all, if you're moving and/or looking for storage, stop here first. No wasted time, no gimmicks - just pure 5 star service at a reasonable price! Thanks Diana and the rest of the team. A+ read more

US Storage Centers - Self Storage Near Me - Harbor City, California

I recently was in need of a storage unit and I was extremely pressed for time. I found US storage center in Harbor City. When I called I spoke with Diana, she was extremely helpful and knowledgeable about what size unit I needed. When I went to the office to get my keys, Diana greeted me and offered to give me a thorough walk through of the facility and my unit. The facility was very well kept and the staff was friendly and helpful. I highly recommend this specific Storage facility if you're in need of a storage unit. Best experience by far! Thank you Diana for being so helping! read more

Very friendly and helpful staff. Every unit I've ever had has always been clean and ver comfortable having my personal belongings there knowing that security cameras are everywhere. The property is very clean at all times read more

Needed a storage ASAP , came in was shown the property and different sizing .... Angie was courteous and friendly helped us decide on the size of storage great pricing definitely come and check it out ! read more

Having to move last minute with a lot on my plate I'm pleased with the customer service. I've got a good spot on my space and no stress at all read more

Easy setup with friendly and helpful staff. Clean and secure facilities. Great location and decent hours. What more can you ask for in a storage facility? read more

Nope, the rudest people ever. Their first impression was great but after that it's been a completely nightmare. George, your lack of professionalism is a joke. Seeing that you wanna be a complete ass to me about your failed system, you sir should be fired. You are one of the reasons I will be pulling my things out of storage immediately. read more

Storing for years! Great management and very personal! Diana is a great manager and Tatiana is so helpful! Love storing here

U.S. Storage Centers literally saved my life! So I'm in the middle of a simple home improvement project that ended up becoming a full-on home remodel! Since time is money, I needed a secure place to store my things and I needed it fast! My stress level was off the charts... and my funds were running low... I was seriously ready to jump! I gave U.S. Storage Centers a try. I met two angels by the name of Diana and Stephanie who talked me down from the ledge! They were both very friendly and professional. Both ladies were very knowledgeable about the center and seemed happy to answer all my questions (which REALLY put my mind at ease). I was offered a quick tour of the facility, the available unit sizes and the prices. I was impressed with how neat and clean the place is. There are security cameras all over the place and an entry gate (with a personal access code), so I felt safe leaving my things there. It was very easy to select the storage unit to accommodate my needs AND fit my budget! Getting the work completed at my home without all the clutter was the BEST decision I ever could have made! Thank you U.S. Storage Centers... and thank you Diana and Stephanie! read more

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The best storage facility in the South Bay! I initially got a unit when I lived down the street, but kept it after moving out of town; the staff here is second to none. Diana, the manager, is such a sweetheart, goes above and beyond to do what she can to help in any and every circumstance, and truly cares about the tenants at her facility. I'd recommend this US Storage Centers location because of her alone! Additionally, the facility is spotless, secure, and easy to navigate, there are communal carts and dollies that make moving stuff a breeze, and the units are easily accessible. As is the case at most storage facilities, rent goes up every now and then, but any time that's happened, Diana has helped me find another unit in the complex that fits my needs, but is still within my budget (she really is a gem!). If you're looking for a place to store your stuff, whether it's for a few months or indefinitely, this US Storage Center is the spot! read more

Diana is phenomenal! She made sure my husband and I got exactly what we needed and provided it at the most reasonable price! She walked us through everything thoroughly and efficiently! It was great!! read more

Diana is amazing! Very kind and friendly. She is always there to answer all questions and help out. I highly recommend you visit the location and meet the team! The area is great and very safe. read more

Diana, the manager of this storage, is very kind and helpful. She gave me all the price differences by units, and brought me all the way to my unit and explained me how to use it. Very nice customer service! read more

This is the 2nd time I have used US Storage Centers. The 1st time was at Carson Street in Torrance. Now I needed a bigger space to store my things for a few months. Diana was superb at helping me when I made the call. She showed the unit and made the initial process so easy- to take care of the paperwork and the lock. When I needed a larger space a few weeks later, no problem! Diana told me what was available and helped me make the transition to a larger space. I used the free move-in truck one afternoon and the rolling cart inside the building makes moving your things so easy! Your calls are always returned in a timely fashion. I am so thankful for Diana - so great to work with! read more

I walked in and was greeted by Diana with a great smile and such professionalism. Not only was I very satisfied with her service but her site was extremely clean and aisles well lit. Prices are great and the location is very convenient. read more

Excellent Customers Service. Everyone at This location Are very friendly & Helpful. They Rock.I'll give them 10000Stars

Great place and affordable rates!! Ask for Diana and she will take care of you! Nothing bad to say but only good things to come out from it. Also make sure to buy a chocolate for a $1 haha read more

Dianna and Stephanie have been extremely helpful and professional! This facility is extra clean and the pricing is great. If you are in need of a storage facility, please give US Storage Centers a try. read more

We love Diana. She was incredible to work with. One thing to keep in mind is that you can only use their large moving truck for move-in, not for move-out. That was a bummer, but it was still great to save over 150 dollars for the move in. Very happy with the service! read more

Diana thank you for helping my mother and I on finding the perfect storage size for us. We have been searching and searching and God put us right to you. We definitely give you what you deserve. 5 stars. She will work on your budget thanks God bless. read more

First things first, costumer service is AMAZING! Diana is so welcoming and so sweet! Whenever I have any questions she is there to help, gave me a great deal on my storage space, also it's very clean and well maintained. I love that their are cameras everywhere and also gated. I have no complaints and I am very happy! read more

i had a very good experience with this company! great deals as well as great customer service.! Diana and Neal was very informative and was willing to go the distance to ensure satisfaction. Thank you!! read more

Very fast and easy to set up a rental. Diana was informative and very friendly. The property is clean and safe.

Thank you Diana, for being informative and giving satisfactory customer service. Also, being delightful and patient with me. And making sure that my understanding is correct. You're a very helpful person. That's why I'm giving you a five star! Because I came out of there as a happy customer! read more

Nice and secure facility. Very nice units and free moving van with unit purchase which was very helpful and a money saver. Very knowledgeable associates that will help you find specials. Thanks Reyna read more

Great customer service , Thank you Stephanie for helping me out and having patience with me . I saved money comparing it to other storage companies . I've been a customer for 1 year now and I'm very satisfied with the choice I made of renting the right storage , also It's very clean and safe feeling all the time when I visit . read more

Diana is extremely nice and very helpful. Made things easy and the process smooth when it came time to move out. Helped me through every step of the procedure even when there were items I needed to donate. read more

Diana is extremely helpful & informative. She was able to give me prices/discounts on units that would accommodate my needs. She also gave me a tour of the facility, which is very nicely maintained & feels safe. My family also uses this storage facility & has experienced the same great customer service from Diana. She is very welcoming & helps make your move as smooth as possible. I would highly recommend this place. read more

Diana, the manager of this facility is fantastic! She is professional, kind and knowledgeable. She runs a first rate operation. The rates are reasonable especially when factoring in their promotions. The process to obtain a unit is straightforward and the option for autopay makes payment very simple. The storage units are clean, well maintained and easily accessible after hours. read more

Staff is very friendly and welcoming. Another plus is that it was very clean. I would definitely recommend this place.

Neal Gillett provided excellent service for me today. My 8 x10 space is really nice and the overall quality of the facility is excellent. I feel like my stuff is safe which which is most important factor for me. The storage unit is in a decent area surrounded by homes and assorted business off Frampton in Harbor city. I'm giving five stars for the quality and service. Again thank you Neal GIllett for your honest and genuine assistance! Much appreciated!!! read more

I just rented another unit from US Storage. This is my second time using them and as usual they were awesome! Organized, clean and thorough. I would def recommend them to friends and family! read more