i have had issues with this storage facility in the past so I felt I should write this review to…read morepoint out the new manager they have hired. Her name is Pam and I want to commend her she has cleaned the place up significantly! I used to dread going down to even make a payment but I honestly can say she has made all the difference in this facility no more unsavory people hanging out, no more trash and debris everywhere, and it seems the employees are alot more eager to help and take care of you when you go there! Pam always says hi and makes a point to make conversation with anyone who drives up into the lot I can only assume it would deter anyone who might be doing something they shouldn't pretty smart Pam! Thanks Pam you have single handedly made the place safer, cleaner, and more pleasant to be at!! I will keep my business here because of the improvements she has done she's awesome! Terri & Mike

I've have had stuff in storage here for the last 12 years. It's easy to access. They are friendly…read morekind and helpful. It taken care of. For the most part I'm happy that I use this place.

Nice clean facility that I would feel completely comfortable storing my belongings. The guy that…read moreshowed us around Kyle was very professional and nice .

Zero stars. This place should be shut down for fraud. Crazy…read morethat a business can lie to your face to take your money. Get ever my single thing they say in writing! They literally lie, speak to customers as if they are incompetent, raise rates extensively, and steal your money. 1st Lie- Before move in, manager Ray told me on the phone that once my rate went up I could call and they would, as a curtesy, drop it back down to the online rate. When I moved in, employee Cruz said the same thing. When my rate went up I called and manager James was super rude, basically called me a liar, said I had no proof and should have got it in writing, and he wasn't going to help me (his words). So I was stuck paying double what I was quoted and treated very disrespectfully over the phone. 2nd lie- I scheduled my move out in advance and asked to extend my payment date. Employee Elaine handled my requests on the phone and assured me no problem. However, she somehow did not schedule my move out or extension in the system so I got charged and extra month beyond my move out day and my account overdrawn because she did not enter the extension either. 3rd Lie - After I was charged a whole other month due to their mistake, I called to complain and get it fixed. Spoke to manager Kyle. He said I could reschedule my move out and when I moved out I could get a "prorated refund." When I moved out I called about the refund (since I scheduled my move out appropriately but they made the mistake of not entering it correctly). The woman on the phone said extra space does not give refunds. They refused to refund me half a month that they mistakenly charged me for! No accountability, no ownership on promises, no common curtesy or decency, and definitely no respect or professionalism. If you want to get ripped off and lied to, this is the place.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

James at Extra Space Storage has been absolutely phenomenal. Even during the chaos of my move, when…read moreI was difficult to reach, he continued to follow up with patience and professionalism. When I needed a fourth unit today, he met with me right away, offered a great online promotion, and consolidated all of my units into one account now a total of four. His support made a stressful process so much easier. Thank you, James, for going above and beyond! Professor M~

So helpful. Very. Very courteous. Been a customer for 8 years. We need storage for many, many…read morethings. Not stuff.

The staff is so helpful! They called me and explained all the logistics. I was able to drive right…read moreup with my movers find my unit and all went smoothly. Now I just make my payments through the App and have no worries. The place is secure and I feel my stuff is in good hands. Highly recommend this place!! I don't know if all the extra space storages are like this but this location is amazing!!

My wife and I are using Extra Space Storage while we move from out of state and look for our next…read morehome. They have been so easy to work with so far. Very helpful and communicative. Mary Kate has been wonderful. She is a gem. We've used another storage company in the past. Never again. Only Extra Space Storage moving forward. THANK YOU!

Tina and her associate were fantastic to work with. The facility is very clean and their customer…read moreservice was amazing!

Please don't. Just.. don't. Convenient? Yes. Friendly? Yes. Cheap? Only at first. The first two…read moremonths that is. After that, expect the rent rate to double at a minimum.. then what will you do.. spend money to hire people to move you entirely out? No. They got you, and they are allowed to do this. Is it right? No. Other places don't do this, like U-Haul, Self Storage... they are pricier up front but when you average it over 12 months.. take the mean cost.. it's cheaper. Then.. have you ever missed a payment on ANY bill in your life? You think the contract follows govt rules? Bet again. This location specifically will violate your rights and flat out lie about it. They will give you the run around, specifically gave me a phone number "to corporate" that was out of service, then made me speak to a poor girl on the phone that had no idea what was happening she was just a front desk girl, the coward manager wouldn't talk anymore because she knew she was in the wrong... missed one payment and THEY AUCTIONED OFF EVERYTHJNG. I got a text message saying "thank you for being a loyal customer". Oh I'd say they should have probably picked someone more ignorant than myself to do this to... but then again I would also guess they do this a lot. Just so happens I am a fantastic record keeper and have a lot of time on my hands as well as resources. Do YOURSELF a solid by going somewhere else, though. Because ethics matter when you store items that matter.. otherwise you wouldn't be storing them, right? You'd just give them up in the first place. This company has an entire side business making money off auctioning off units. If it's part of their annual revenue, and they rely on it... don't do it. They either take your money through rent or they take your money by selling your stuff and they don't give a sh*t. No f@cks given. Don't take the chance. It's like a dental office that gives you a candy bag on your way out.

Clean clean clean! Use a storage here for about 30 days!…read more Just what I needed to get my job done. Thank you!

Rae was very nice and took the time I needed to look at the different sizes. Once I had reviewed…read morethe units she did not pressure me into you should rent now.

Even though I didn't use U Stor as they did not have the size unit I needed on short notice, Sonia…read morewas super helpful on the phone and even took the time to give me recommendations names/numbers of storage facilities nearby and I was able to get what I needed. A great way to conduct business in my opinion!!

I have had multiple units here over the years and I keep coming back. The facility is clean and…read morequiet and they are open 24 hours day which I really appreciate due to my crazy work schedule. They always remember me by name and unit number! They are genuinely just kind people. They have always gone above, and beyond. They care about the business, and it shows!