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    We hired Usturf for our backyard project, including installing irrigation and preparing the soil for Kurapia ground cover based on their recommendation. I want to start by giving credit to the installation crew. They were professional, hardworking, and did an excellent job. Luis, in particular, was outstanding and made the installation experience a positive one. Unfortunately, everything that happened afterward completely changed my opinion of the company. Within a week, all of the Kurapia died. The supplier came out to investigate and concluded the issue was related to the soil preparation, not the plants. They even offered to replace all of the Kurapia at no charge, but recommended correcting the soil first so the replacement wouldn't fail as well. Since Usturf designed and installed both the irrigation and soil preparation, I contacted them for help. Instead of taking ownership, I spent nearly three weeks hearing "today," "tomorrow," or "next week." Eventually, my calls stopped being answered. When I called the office, the person who answered was dismissive, repeatedly interrupted me before I could explain the situation, and wasn't interested in understanding what had happened. I was simply told the soil came from Star Nursery, as if that somehow made it someone else's responsibility. That's not how customer service works. If something goes wrong with a project, the customer shouldn't be expected to sort out which supplier was responsible. I hired Usturf to plan and install the project, so I expected Usturf to stand behind their work and help resolve the issue. I was also told someone would call me back after speaking with the project manager. That callback never came. Mistakes happen. What matters is how a company responds when something goes wrong. Unfortunately, the lack of communication, accountability, and follow-through was far more disappointing than the original problem itself. At this point, there's no need to contact me anymore. I'll simply continue sharing my experience so other homeowners know what to expect before choosing Usturf.

    Love the ambiance at night!
    Norell A.

    I would recommend US Turf for sure, I got 5 quotes from different companies and they have the lowest quote but had the highest quality turf, and they gave me more for less. The other companies ranged from $23,000 more to $10,000 more and their turf was lower quality, they didn't have the length and height of the planter bed, those quotes also had a lot of rock to try and cut costs. Overall this quality and quantity I got from US Turf far exceeded all the other companies. They did everything I asked and some! Only critique is their communication could use a little work but nothing that would be a deal breaker. Crew was professional and showed up on time everyday. If you're thinking about it, just go with US Turf, you won't regret it! I've also got a ton of compliments from my neighbors already!

    J S.

    I would like to share my experience with US TURF. I chose them to do our backyard for my new home. I would say during the estimate there was a bunch of back and forth and I was left un answered a couple times but it was a process. After when I had Kevin and his team doing our backyard. The workers and Kevin did EXACTLY what I asked for and did such an amazing job on my backyard. Even when I had a concern or issue Kevin and the team immediately listen and helped out with what I wanted or any minor details. I couldn't have been more satisfied. They also finished extremely quickly 3 days total. I did have an issue with water leaking onto my neighbors yard and it took almost two months for it to be resolved to the point where HOA was getting involved but they still resolved the manner. I would definitely use US turf in the future and for my next home. Thank you guys !!

    Great experience working with this turf company from start to finish. I reached out on behalf of my parents, who recently moved to Las Vegas and were looking for someone reliable and talented for a full backyard makeover. Martin, the sales coordinator, was patient, kind, and very clear about scope and expectations. He stayed in touch throughout the entire process and made coordination easy. Dale, the project manager kept everything moving smoothly, and Eduardo did a great job facilitating the day of installation. The team was agile, precise, and efficient. We completed the project earlier than expected (requesting during the off-season likely helped), and the quality exceeded expectations. We did turf, tiling, stone work, leveling, and a filter system - everything was executed cleanly and professionally. My dad is extremely picky with services, and three days after completion he called me just to say how happy he was. That alone says a lot. Pricing was very competitive, but more importantly, this team works with integrity and humility. Big shoutout to Martin for checking in from beginning to end. Thanks US Turf for delivering our dream home makeover :)

    Turf burn

    How this company has so many good reviews is beyond me. We went with them because they had good reviews and boy was that a mistake. At first it seemed great. When I first contacted them, they were very responsive and Luke came out quickly to provide a quote. After going back and forth a few times to make some changes we decided to go with them. They said they could provide a drawing ahead of time to give to the HOA if necessary before getting on the schedule. We didn't need HOA approval, which I informed them of, so we got on the schedule quickly. Fast forward to scheduled install day. We were told they would be coming on Thursday. They couldn't provide us with a timeframe until the day before... Not great, but thought they might have other projects they're finishing up so I let it slide. They said between 12 pm - 2 pm. Nobody came during the scheduled time besides chat being dropped off in front of our house. No contact or anything. I informed Luke that nobody came and he called me at 4 pm saying the crew would be there within minutes. He then asked what the plan for the yard was because they hadn't drawn up any plans. Another red flag where we should have pulled the plug. Nobody ended up coming that night and I tried contacting Luke at 6:30 pm but he didn't get back to me until the following day. All he said was he was trying to get an ETA from the crew. Not even an apology for them not showing up. After multiple conversations with him over the weekend trying to find out when the project was starting, I was surprised to come home Monday morning to find a "crew" working in my yard. By crew I mean 2 guys, which seems absurd to me for a project this size. Our yard isn't big, but is more than a 2 person job in over 100 degree weather in my opinion. Neither of them spoke any English. Luckily I speak Spanish, but this makes communication nearly impossible for non Spanish speakers. I had to tell them the plans for the yard when I thought a plan would have been drawn up for them. They pretty much told me they were sent over that morning because I kept bothering them for the project not having started yet. Keep in mind this is now 4 days after the proposed start date and we weren't informed when they actually did arrive. The project took 3 days, and on the last day when it finished, I was at work and my wife (who doesn't speak Spanish) did the walk through of the yard when completed. From what she could see it looked good and the crew went on their way. The following day she noticed a spot that looked like it was either burned or looked like a tire mark. We had specific window tint for turf professionally installed to prevent turf burn days before the original install date. The spot was also right behind the gate that was open when she looked at the yard so she wouldn't have been able to see it initially. We contacted Luke about this and he said to email them and they'd get us on the repair list. We emailed a picture to them and they patronizingly told us we had the wrong type of tint and that it wasn't like that during install and there was nothing they could do for us. Overall, a terrible experience from communication to customer service and providing a quality product. I DO NOT recommend them and would warn anyone against using them.

    Great crew of 3 men. Very respectful and got the job done in 2 days. I followed and asked lots of questions. The lead guy was kind to answer all my questions about what is being done and why? I didn't know anything about putting grass. I was amazed watching them lay out the grass and complete it with the flags in the putting hole. Now I can host parties in back yard and have fun challenging family & friends to putting game. Another thing I'm glad I chose the salt and pepper rocks. It brings out more character to the yard. I highly recommend US Turf. I had 3 other estimates and US Turf was the best price. They helped my vision come true and suggested more to be done and stayed with in estimating price. Thank you US Turf for making my back yard worth going out every morning to have my fresh cup of coffee.

    Dog run plus

    Number one in my book!! Yossi came out took the time to listen what my husband wanted to do with our dog run,and came out a second time (on a Sunday) because I had questions?! Not only was he very professional but a very honest and helpful person. Now our dog run looks totally amazing and our girl Blu loves her new playground! What a stand up company from the sales department to the installers. Thank you so much very happy!!

    2x2x2 concrete footers
    Michael H.

    US Turf did a great job installing 4 concrete footers for my gazeebo install. They squeezed me in at the last minute and dug, poured, and leveled the 4 2x2x2 footers. They even came back once my post were mounted and reinstalled my turf around the post. Great company to work with!

    Pavers, Turf, Decorative Rock
    Leah M.

    US Turf is TOP. NOTCH and the prices were super competitive. We couldn't be happier and will highly recommend US Turf to our neighbors and family! We did a basic backyard design and from start to finish Nate was amazing! He helped us design the backyard of our choice and kept the project going smooth. I cannot give enough kudos to their team who worked in 110+ degrees doing our backyard. I wish I would've been home to give them cold water - because they worked their tails off. I can't even put into words how much we love our simple backyard. Thank you!

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    2 years ago

    Great customer service quality of product was great also great pricing. Overall from a service standpoint it was a great experience.

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    5 years ago

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    Thank you for taking the time to leave a positive review.

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    3 years ago

    Did a great Job, show up on time. Went straight to work, cleanup as they worked. I would use them again in a heartbeat.

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    We appreciate your kind words, thank you.

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    Thank you, Oscar and Ricardo appreciate your kind words.

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    Thank you, Jim it was a pleasure working with you!

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    Hello Nicole we thank you for your feedback.

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    Page 4 of 6

    Ask the Community - US Turf

    Review Highlights - US Turf

    Kevin provided amazing customer service and was very detailed and kept me updated throughout the whole experience.

    Mentioned in 19 reviews

    Read more highlights

    Pure Turf USA

    Pure Turf USA

    4.2
    (51 reviews)

    Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

    Shlomi, what started out as a gift for my family and should have only taken a week or so has turned…read moreinto this long, drawn out, unfortunate thing lasting months. First, I live and work minutes away from my daughter, son in law, and grandchildren, and my residence was not questioned when you accepted my money without having met me in person. The sunken, unleveled area near the patio was sunken prior to the children playing there with water, which was brought to your attention immediately by me, and remains sunken. The children were playing on the artificial turf after installation, not during, and also when your crews would come for repairs, always unannounced, whenever they could fit in the time, because new business was prioritized first, according to your employees. My daughter would move toys, including their inflatable pool which was destroyed by cement thrown into it by your workers. The ineffective drainage by the patio was replaced, without a change order, by the structurally impaired lateral drain after I simply asked your professional if it was a possibility. You did us no favor by installing additional drainage that you stated "will help significantly during the winter season", but which we never wanted, never asked for, never saw a change order for, and I supposedly refused to pay for, which is false and libelous. The poorly placed drain at the back of the wall that you speak of was never meant to be located there and was removed because it didn't connect to any discharge or overflow line. The artificial turf, with holes cut in it to fit drain covers in that location, was laid back down and patched up. I cannot accept a repair method that leaves brand new artificial turf with a patched or piece meal finish, particularly to fix an error made by your team. One item I have complained about since the beginning is the safety concerns with the unfastened down and lifting turf which has never been addressed by anyone on your team. And you're saying this is the best you can do.

    Peak Services

    Peak Services

    4.9
    (116 reviews)

    I just finished a backyard landscape completed by Peak service, and 100% satisfied with the work…read moredone. The highlight makes them standout is that they provide professional design ideas and service, which is very different from others who always asks you to provide plans. My project is designed by Taro, a Japanese guy, who shares the same Asian culture with me and understand my needs very well. Also, their field work team, Ken, is fast! They complete a 4500 sqft project in only 3 days, and fulfill all my change request. Although their waiting list is long so you need to book early and quick. All my colleague says amazing after seeing the backyard, and we are very happy about the work they have done. Good job, teams.

    So grateful for Peak Services completely transforming our backyard and bringing our vision to life…read more From the beginning, the team was professional, attentive, and clearly committed to bringing quality work. They listened carefully to what we wanted and brought great ideas and to every step of the process. What really stood out was their flexibility and dedication to customer satisfaction. Even toward the end of the project, we decided to make a small change, and the team didn't hesitate, they worked with us and made it happen seamlessly. A huge thank you to Taro, Ken, Briceson and all the wonderful workers for their hard work and attention to detail. It's clear they take pride in what they do, and it shows in the final result. We strongly recommend them to anyone looking for quality work and reasonable prices!

    Distinctive Exteriors

    Distinctive Exteriors

    4.0
    (29 reviews)

    Distinctive Exteriors completely exceeded our expectations!!…read more Working with the owner Edgar on the landscape design for both the front and backyard was an outstanding experience from start to finish. Edgar was incredibly hands on throughout the entire process and truly cared about every detail of the project. I want to mention his crew are the exact same way, polite, neat and a pleasure they make sure everything is done perfectly! From the initial design phase to the final touches Edgar was present involved and fully committed to making sure everything came together beautifully. That being said we could not be more thrilled with our final result. Our yard feels like a true outdoor oasis, and we are so grateful for Edgar's talent and dedication. we would highly recommend Distinctive Exteriors to anyone looking for a thoughtful, talented, and highly detail-oriented landscape designer!

    I have owned a half dozen pools over the years, including one of the largest lazy rivers in Clark…read moreCounty. So, when it came to replastering an existing 'model home' pool albeit a modest pool (originally built by Nevada Pools) that was deteriorating, I called Distinctive. All in all, I figured it to be a straight forward job as the footprint would be staying the same. Owner Edgar Herrera impressed me as knowledgeable and well equipped. Upon his recommendation, I also decided to replace the waterline tile. I was so confident in him that I did not feel the need to even stay in town to oversee the process. For this job, I selected a quartz product (new to me) in Cappuccino, and I was excited for the change to come. Throughout the process, however, I felt as though my job was just too small and not a priority. In fact, I know that Distinctive was performing a large scale new build near me as more than once, I was told that a rep would swing by after visiting the other site. Had my son not been home when my pool was initially filled (we did this twice), it would have overflowed into the backyard. While Edgar did respond to my concerns, I feel that had he and his team been more proactive I would not have needed to shoot off trouble calls after hours. My main concern involved the quartz material as rendered (which I was viewing as cell phone photos from my son). While Edgar did initially tell me that the pool needed to be 'swept' after being filled with water, I interpreted that to mean the pool needed to be cleaned to establish the correct water quality and PH. It had not occurred to me that the plastering process was not yet completed?! I have never had a pool contractor hand off a job that was not actually done and ready for swimmers. Further, Edgar knew that I had not yet hired a new pool tech. Long story short, I have a distinctive pool all right (see photos). I refuse to believe that the resulting mottling, uneven distribution of quartz and staining in the body of the pool are my fault. To his credit, Edgar did have his plaster sub, Rainbow Pool Plastering, return to perform an acid wash on the pool, but it really is no better and certainly does not reflect the nearly $30K spent on it. I am still waiting on the pool accessory kit $500. The only reason this is not a 1-Star Review is because Edgar is a nice guy and I do not believe this was his desired outcome either. To anyone considering a quartz product, I highly suggest you do your homework first. The web is full of similar stories to my own. ~ Tammy

    Everything Turf Pros

    Everything Turf Pros

    4.1
    (9 reviews)

    We recently had our yard overhauled by this company, and have nothing but the highest rating for…read morethe work they completed. We obtained quotes from at least 5 companies, and Mark their designer felt like the most honest from all the contractors we had quote out our yard. Getting our yard completed was a big investment from our side, and while Everything Turf Pros were not the cheapest option, we later found out that hiring cheaper, unlicensed contractors can only lead to disaster. Some other turf companies are not licensed for full landscaping and can only legally install turf. We had a large tree that we needed removed, and in addition we wanted our yard to feature some hardscaping and pavers, so we elected to go with them, and our yard looks incredible. If you are looking for a contractor to level up your space, I highly recommend them.

    I regret hiring Everything Turf Pros landscaping company and would not recommend them. The product…read morequality and workmanship did not meet my expectations, to say the least. The contract terms were unclear and inconsistent with their salesperson's promises, and inconsistent with a fair, professional contract. Communication was poor, and concerns were not addressed in a professional manner, if at all. Customer service was dismissive and unhelpful when issues came up. Overall, it was a very stressful, disappointing experience. I recommend thoroughly reviewing state specific laws and regulations regarding residential contracts and contractors, taking time to read ALL the fine print in their contract, and doing a thorough background check on the company and it's ownership, before deciding if you want to work with them. I found them to be very unreasonable, unprofessional, argumentative, refusing to take the time to listen, and consistently coming up with excuses as to why they wouldn't fix their mistakes. Instead of focusing on resolution, they keep escalating matters, and making more and more poor choices - even trying to intimidate me to remove truthful reviews about their bad faith business practices, terrible materials and products, and poor workmanship. Perhaps learn about contract law, practice professionalism, and conflict resolution, instead of obsessing about "reviews." This has been going on for several months, and I have been more than patient with them. I had to file several complaints with the NSCB and others, and more are to follow. Overall, it's been a disappointing, toxic, terrible experience.

    Vintage Pools

    Vintage Pools

    2.9
    (54 reviews)

    This is our second pool built by Vintage and the construction and quality of the work is superb…read more Gary, the owner, uses only the best sub contractors. Every contractor that came into our yard was knowledgeable, hardworking, and polite. They were available to answer any questions and made sure they cleaned up before they left. We were told that the pool would be completed in 120 days and it was, even with delays because of weather. Once construction started we dealt with Teri, the scheduling manager, and Jon the supervisor who oversaw the construction of the pool and kept us informed of the process from start to finish. Teri is a gem; she schedules all the workers and lets you know when they will be in your yard. She is there to answer any and all questions. Jon is the person that makes everything work. He comes after each step of the pool construction is done and frequently visits to make sure you are up to speed on the process. His job does not end once the pool is complete he continues to visit and make sure you understand the operation and your responsibility as a pool owner. Jon explains everything in detail. A word of caution, whether you use Vintage or another company, make sure before signing the contract that in the plan design that all inspection codes are met or will need to meet in order to pass final inspection. You will then know if you will have additional financial responsibility. Finally as a pool buyer please understand that all the pool builders in the valley are using the same contractors so delays because of weather etc, are inevitable. Be patient. Gary, Teri,and Jon do their best to make sure everything is done in a timely fashion. If you want a great pool at a reasonable price, quality construction, and people who care about you as a client you can not go wrong with Vintage, a class operation.

    Based on my personal experience, I cannot recommend this company. At the beginning, everything…read moreseemed professional, but after most of the payment had been made, my experience changed significantly. In my opinion, there was a lack of organization with scheduling, and the project took much longer than I had been led to expect. I also felt that the contract and what was included in the project were not explained as clearly as they should have been. As the project progressed, I was told that certain items I believed were included were not, which created confusion and frustration. I believe a company should be transparent and clearly explain the scope of work, timeline, and any limitations before asking customers to make substantial payments. Unfortunately, that was not my experience. Overall, I was disappointed with the communication, organization, and transparency throughout the process. Based on my experience, I would not choose this company again or recommend it to others.

    Rock N Block- Turf N Hardscapes

    Rock N Block- Turf N Hardscapes

    4.8
    (249 reviews)

    WOW! I am still blown away by the transformation Rock N Block Turf N Hardscape created for my yard!…read more From the very beginning, JJ was absolutely amazing. He was so informative, patient, honest, and truly cared about making sure we understood every step of the process. You can tell he genuinely takes pride in what he does. We had 5 estimates and so glad we went with JJ! We have 3 cars and only way to the front door was walking up the driveway- we needed a pathway to the door. He took our idea of simple, clean and functional and turned it into reality! The entire project was scheduled quickly, and I honestly could not believe they completed everything in just 3 days! Our neighbors were shocked too! The difference is night and day. What used to be an overwhelming desert jungle is now a gorgeous, clean, peaceful space that we absolutely love. It looks even BETTER than I imagined possible. Every time we walk outside, instant smiles. The yard feels bigger, brighter, and so much more beautiful. The crew was great and worked incredibly hard! They paid attention to every detail, and completely exceeded my expectations in every possible way. If you are even thinking about redoing your yard, call Rock N Block Turf N Hardscape and ask for JJ -you will not regret it!

    Within minutes of contacting Rock N Block, I had an appointment for a consultation. This impressed…read moreme because I contacted 5 different companies and only Rock N Block and one other one reached out to me in a timely manner. My backyard had never been done. It's been the same dirt lot since the house was built over a decade ago. We finally decided to get it done so our new dog could have a nice place to play, especially during the summers, where we can control the heat levels. JJ and associate came out quickly and made me feel really comfortable. There was no weird upselling (I wanted something really plain) and no fear mongering. I could tell immediately that we were going to go with Rock N Block so I cancelled my other appointment with a different company and put my deposit down right away. Within hours, JJ had the plans to me and I got the HOA paperwork started. Once that was done, I was scheduled immediately to have my yard worked on. The day of, the workers came, did a final measurement and got to work. It took 3 days but it came out exactly like I was promised and had envisioned myself. The workers were extremely friendly and self contained. They were responsible and trustworthy. They were also very concerned with my happiness. They asked me if things were looking good quite a few times. They literally made my yard perfect. I'm still looking for imperfections and cannot find them. If there were any complaints, the communication could be more but to be honest, they give information and don't feel the need to consistently remind you, which is also good. We did have a small hiccup where the workers didn't know they had to install a few other things but JJ made it right immediately and I can only be happy about that. I'd rather have the problem be solved immediately then get a phone call being told it would be done, although I can see how some people would want both. Pricing was fair in my opinion. I was told it should have been less expensive but I don't think so. The job is immaculate and the items are gorgeous with great quality. The craftsmanship means a lot to me and I would pay for it again. I wish I took some before pictures but I completely forgot to. Imagine a literal nothing of a yard. Now, it's gorgeous and I can't wait to accessorize!

    US Turf - artificialturf - Updated July 2026

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