This place seems pretty clean and new. I really like how much seating they have for adults…read moresupervising on the sidelines. Tons of space and lots of foam pits to spread out from other kids. Overall my 4 year old and all his friends really enjoyed it today. I would say you have to have a real jumper to be able to enjoy it. New walkers and under 2 probably won't be able to do much except potentially be in the way of older kids with no spatial awareness. There is a small Toddler jumping area but I saw a lot of 4 and ups in there. Huge parking lot is a plus. Claw machines are a scam don't do it

A month or so ago, my family visited Nova Trampoline Park and my autistic son had a negative…read moreexperience involving two employees. At the time, I spoke with the owner, who seemed apologetic and willing to address the situation. Based on that experience, I later posted a review sharing my concerns. Today, we returned to the park hoping to move forward. Shortly after arriving, the owner approached us and said she remembered me and my son. She then spoke privately with an employee, who came over and informed us that we were banned from the facility. As the parent of a child with autism, this experience was disappointing and upsetting. What made it especially difficult was that I had believed the situation had been resolved after speaking with the owner. Being recognized upon arrival and then told we were banned left me feeling embarrassed, singled out, and unwelcome. I believe families of children with special needs deserve to be treated with respect, understanding, and clear communication. I wanted to share our experience so that other families can make informed decisions.

Came here for a five year olds birthday party. You have to sign a waiver before you can access the…read morepark. I signed mine online, otherwise they have computers in the lobby. I checked in with the desk employees, they directed me to the table number where my party was as well as gave us all socks to jump with. This place is a kids dream... so many trampolines to jump and launch off with. There's a huge foam pit with a few options to use to get in... the swing was pretty cool. Cargo nets and slides with a large ball pit was super popular too. The birthday package seemed like a good deal. We had pizza, cake, drinks and ice pops with two hours of jumping. It definitely tired out my five year old!

I've been here 3 times now since opening less than 2 month ago. Already I see duct tape in parts…read moreof the climbing area. Ladies Bathroom has cheap dollar store soap that is empty and filled with water. I usually see 5 workers or more on a week night and yet no one is available to help with the wrecking ball attraction. Too many moms with multiple kids/babies and grandmas babysitting the grand kids here..... they can't manage that heavy ball. Get Air needs to step their game up and place someone on duty there at all times. It's the only attraction majority of kids want to come here for. Ahhhh, I'm so frustrated with this place. I want to like them more. Come on guys, get your act together.

Great time! Audrey and Katie were the guides for our party of 3. We got to visit with them…read morebetween zips....really fun and personable. Even got my 12 year old niece to open up. She's usually very shy. Very safe and exciting experience. The last platform was pretty scary because you have to step off and go straight down. I froze and couldn't do it, but Audrey talked me through it until she finally gave me a little shove and I was off! Just what I needed!!! Much fun was had by all. Wet and foggy day only added to the experience.

Kids Adventure Park/Rock Wall & Trampoline…read more Did the fall sky ride last year and it was well organized and efficient, this years visit.......not so much. Most discombobulated event ever. One would have thought that this was a new feature and they were working out the bugs. Drove to the summit and parked then walked into the summit area with little if no signage indicating where to go. Stumbled into the Summit Bldg and it turned out to be the correct place to be. Checked in and was told the climbing gloveds were sold out (they did refund) and the kids had no problem with the Resort gloves. The reservation was for 12:30 and the 2 grandkids (5&7) had their harness attached along with 4 other kids and one adult and his older son who were doing the "big kids" courses. As we were standing around a guy came along, maybe to relieve the original girl who was taking some sort of gear out to one of the courses with the father and son. The guys asks what we were doing since we were all geared up and I stated that we were waiting for directions at which point he asked what were we signed up for (one would think just by the size of the kids in the gear it would be apparent what we were all waiting to do.) He gave me hand gesture directions, which were not very good and, again, there was poor signage, but after walking in the general direction of the "hand gesture" a woman coming up from the area gave me a clear indication of where we were to go. It is now 12:50 and the attendant was getting kids ready and asks "where are the trollys"? Having no clue what she is talking about out I said that what ever they were wearing was what they were given. She radioed up requesting 2 kids trollys be brought down. Tick tock, tick tock and after about 10 minutes of waiting for a delivery I walked up to the Summit Bldg where the same mass confusion was going on and I peaked behind the black curtains and asked the employee for 2 kids trollys (this was not the first time she had to radio up for kids trollys either). Finally the kids were able to do the courses. Once their time was up we went over to the rock wall/trampoline area and there are no employees there or within sight to ask about the procedure. Once again I walked up to the Summit Bldg asking if anyone was going to be watching the RockWall/Trampoline and they asked if I had gone by there (seriously?) I replied yes and there was nobody around. They said they would get someone so we walked to our car for water and a snack and by the time we got back the area was stocked with an employee who, by the way, was very nice and helpful. Given the state of the economy with discretionary spending tight one would think that Bristol Mtn would be chomping at the bit to provide the best service/experience possible......but it was not to be. The kids area was not crowded or busy and the chairlift rides seemed to be going without issues from what I saw up top. Hopefully Bristol Mtn will get their act together but either way we will not be returning.

Buying the 10-pack pass post-COVID was one of my better parenting decisions. We pop in when the…read moreweather is awful and the kids are bouncing off the walls. It's a great way for them to burn energy and learn new skills--while reminding adults that kids make everything look way easier. Try the rings if you want a humbling experience (my palms are still burning). They do sell chalk there, which is truly a worth-while investment. Super clean, well-run, and we even hosted a birthday party here that went off without a hitch. Highly recommend to get out that energy stored up from gray WNY.

I just took my 3 kids there (9,6 & 5) and they all loved it…read more This not a trampoline park. It has variation of the obstacles that you see on TV show. The place is a little small but that didn't stop my kids from breaking out in sweat and having fun. If you plan on going I would get there right when "OPEN PLAY" starts. It is still relatively new so it wasn't pack at all.

Definitely not the Chuck E. Cheese of my youth but my 5 year old still loved it. It's a lot of…read morevideo games now, but they do seem to always have a deal running for $20 for 1 hour of unlimited games. They also have a trampoline area and am indoor playground, but you have to pay extra for those. No shows like they used to have, which was disappointing.

The experience was trash and I regret going. My kid requested Chuckie Cheese for today's activity…read more We excitingly indulged only to be met with the pushiest 16 year old on the planet. Her attitude was ten feet in front of her and instead of complying with our request for information on deals or coupons, she instantly and continuously pushed a membership. I respect the sales, but the pressure tactic was tacky and didn't fit our family needs. When we explained that we don't come to chuckie cheese even annually, so a membership is pointless she became dismissive and nasty. It made the entire experience feel uncomfortable. Also midweek, afternoon this place was almost empty with only one or two other families there. We should have taken the hint of the empty parking lot during the summer as a major hint. Also of the families we did see, nobody had pizza, salad or drinks the entire time we were there. So the rundown on their prices is basically that a pizza costs $35 and up. Game play is separate and can be purchased by the time. We opted for 45 minutes for $28.00. We also had remaining points on the card from a year or two ago, so that extended our game play. we were able to accomplish a lot of fun in the almost hour we were there but I simply will not be returning or making this a priority due to the teenagers attitude, aggressiveness and unprofessionalism. What should have been a pressure free and easy fun day turned into a battle from the moment we walked through the door. No thanks! And if management is incentivizing their staff members to do this, you really need to reconsider and retrain how your staff talks to adults and potential returning customers. Now, because of this my kids will be gaming elsewhere .