I noticed this company was given a one star review, but they must not have understood the full…read morescope of what they do. If you ask them, they will gladly explain to you anything you don't understand about their process. Between Quick Dry and my insurance adjuster, I have learned a lot about the entire process. It is definitely in your best interest to have Quick Dry in your corner. Maybe not physically, but they have definitely "held my hand" and took care of all the communication that was needed on my behalf with the adjuster. They are a 24 hour service that handles many home emergencies at a time. So you will see different technicians coming out to check the machines and monitor the moisture, but they all eventually become familiar faces.

They called the insurance co and said the job was done yet I got leaking water and broken wall and…read morebroken tiles from their people they brought in. then they charged more than what they agree with the insurance was covering. bunch of schemers in the operation. now they changed name. from quick dry. $4500 to put up a air blower and de-humidifier.

Eclipse Restoration is a great company and Roland has a top-notch staff! I had extensive water…read moredamage to my home from a busted toilet that flooded my house last and they did a fantastic job of cleaning it up expertly in minimal time. They are currently in the process of doing the same for a second large water damage incident. The General Manager Pierre is a superstar! He has flawlessly coordinated the entire rehabilitation process both times. The crew that came to rip out the damage and dehumidifier all of the water have been outstanding! The team lead Johnny and his two techs David and Ernesto are the best! They are skills, accommodating, meticulous, hard-working, thorough and efficient. They have been putting in long hours and Johnny has kept me informed of what they were doing every step of the way. They are true assets to this company. To show how much faith I have in this company, I had kept their contact information in my phone and called them without hesitation, before evening calling my insurance company USAA to set up my claim. I have total trust in this company and their quality workmanship and I highly recommend them!

KEEP AN EYE ON YOUR BELONGINGS…read more They were brought in by Allstate, they did an ok job actually cleaning and drying out the house after a water leak, besides having to come back multiple times because their guys didn't remove walls that Pierre had clearly marked for removal. The closet systems that had no damage from the flood, they were damaged after eclipse did the work. now I have to fight Allstate to get them covered. They brought in a company, a friend of the owners, to pack up my furniture and store it. "BUST A MOVE" was the name of that company. Well after not hearing from that company for 1.5 months I called to see what was going on with my belongings. Cole, tells me he discarded me furniture, he told me he has a note from me saying he could throw away my belongings. He gave me a specific date even, January 27th, I did not ever give him permission. So after telling him to send that note to me immediately he confessed he was lying. After calling eclipse and speaking to Piere, by text, he told me they would correct everything. Now it's September and Cole is MIA, I can't even find BUST A MOVE anywhere, and I'm still without my furniture. I would look somewhere else. As a matter of fact my Allstate adjuster denied they sent them to my house. With copies of my conversation with both Allstate and eclipse I was able to prove it was a company sent by Allstate. But looks like Allstate wants to put space between their company and eclipse. If you want trouble, hire eclipse.

Had a gradual leak coming from the AC in the attic, which ruined the walls of the laundry room. Got…read morereferred to this company by my home insurance, and I am definitely satisfied. They came in to do an assessment, and worked with my home insurance to make sure that most of the damage gets covered by insurance. They make every effort to work with your personal schedule, as they need to have someone at home to perform the work, or any other services that need to be done. Their office team is also in constant contact with you, and will notify you of any changes. The demolition and restoration teams come in as planned, and work efficiently. After the job was all done, the room looks like nothing even happened (except a new floor, which was badly needed). It took about 1 month for all the work to be finished, accounting for my availability to be home. I would recommend this company for anyone that needs a reliable restoration.

We had a fire recently at our house and a portion of the exterior burned pretty badly. there was…read morealso damage to a window, some pavers and our shade structure. Advanced Pro Restoration was recommended by our insurance to repair the damages and they were super helpful throughout the whole process. From the beginning , their communication and attention to detail were excellent and they kept us up to speed on the timelines of everything, as we got to each phase of the restoration. I would recommend them to anyone in need of a restoration for their house. Thanks for getting our house back to normal!

Quick Response was awesome! The Best!…read more We had a flood due to a water line that broke in our garage. We called Quick yRespose on a Sunday morning after seeing the huge water mess. Jason offered to bring blowers out to our house at no charge for we could start the drying process on a Sunday morning. The beginning of a bad problem that turned out better than anyone could hope for. QR. has state of the art equipment to, X-ray the walls, ceiling fans, dehumidifiers. To prevent further water damage. QR found water damage in areas that I never thought was possible. We have zero fears of mold from unfound water damage. Q.R. Employees are very professional from their office staff, to the craftsmanship employees that came out to get this mess cleaned up. They are polite, and knowledgeable in what they are doing. After QR was done with all the drywall, paint, and cleanup, you would never known that there was a major catastrophe. QR is very honest, caring, and professional. I highly recommend Quick Response, I'm sure no job would be too big or small. They even worked with me on our insurance deductible. Our garage looks better now than it ever before! Thank you for your great workmanship.

Initially time restraints with scheduling on both parties end delayed repairs. Once my floors were…read moretore up they forgot to call an schedule the flooring install so when I contacted them there was a week delay because the receptionist FORGOT, her words. I could tell Cronin the scheduling issues they wasn't the most professional. Flooring went in perfect. The ceiling repairs was a different story. Nothing was covered or draped when the final repairs were done and I've had a bacterial sinus infection for over a month now. I contacted the office regarding the dust that left and they told both myself and my rental company they would send someone the next week and that the owner was contacted regarding the quality of service so they would be sending someone to inspect. Never heard from them again. I paid my own cleaning crew to clean up the dust left all over my home. Not a trustworthy company that cares about they clients wellbeing.

I recently had water damage to my townhouse. I greatly appreciate Imperial Restoration providing me…read morewith an estimate and gave me valuable information with the next steps. They were very thorough investigating what caused the damage, cleaning, and stripping the damaged area. Imperial Restoration will be the first and last company I would need for any similar event.

I would strongly caution anyone considering using Imperial Restoration for water remediation…read moreservices, specifically my experience dealing with Scott Gamble. After discovering a leak in my kitchen that caused plywood damage and warping, I asked my plumber for a recommendation for water cleanup/remediation. I was referred to Imperial Restoration, and from the beginning Scott Gamble was extremely persistent and pressured me into acting immediately. He repeatedly emphasized the urgency, warned me about mold, placed a blower in the home, and strongly pushed me to open an insurance claim, assuring me the damage should be covered. Because of his persistence, I contacted my insurance company and asked whether they could begin mitigation work while the claim was being reviewed. Based on the information and photos Scott already submitted to insurance, I was told they could proceed. Work started on May 6 and was finished by May 8. Here are my concerns: * No written estimate was provided before work began. * I did not receive clear pricing upfront before authorizing work. * I felt pressured into making quick decisions out of fear of mold and further damage. * Scott repeatedly pushed me to pressure my insurance adjuster for approvals and communication. * The company left my kitchen in disarray, including tarps and debris. * I specifically asked whether they would also restore/replace the damaged cabinets and kitchen components, and was told they had "a contractor" for that instead of handling it directly. Ultimately, my homeowners insurance denied the claim, stating the damage appeared to be long-term and not a sudden covered loss. Now I am personally stuck with an invoice for $3,377.91 due June 1, 2026, for work that I felt rushed and pressured into approving under the belief it would likely be covered by insurance. I was also later informed that concerns had arisen regarding some of the documentation/photos that had been submitted to insurance, which made me even more uncomfortable with the entire situation. Now my elderly father is left without a functioning kitchen sink, garbage disposal, or dishwasher, and this entire experience has created tremendous stress for our family. My advice to anyone dealing with water damage: Please get multiple opinions and multiple estimates before authorizing work. Do not let fear tactics or pressure rush you into making decisions. Ask for everything in writing before any work starts, including estimates, scope of work, billing expectations, and insurance responsibilities. I regret not slowing down and getting second and third opinions first.

This was a few months ago, and I can't believe I didn't make a review till now!…read more In a nutshell - water pipes in my 45-yo home gave way and flooded half of my one-story home. Kitchen, dining, living, family, and front entrance (where the waterfall effect, while interesting, was unwanted) all were under water. It took a while (thanks, insurance company), but when all was done, Moshe and his crew went above and beyond to restore my house to its pre-flood condition. BETTER than its pre-flood condition!

I woke up one morning and noticed a black mushroom growing out of the corner of our bathroom. In a…read morepanic, I called Moe and he came over that afternoon. Turns out, the new (old) house we bought, had a leaking toilet. Moe did a quick assessment and told us it was nothing to worry too much about and that he could have it fixed that week. Next day, the crew comes and out and the repairs begin. The water damage had spread and it looked like the toilet had been leaking before we even bought the house- cue getting yourself a better home inspector than we had! The guys did a great job of mold/water damage remediation. The drywall, paint, and tile repair were done well! So if you find yourself in the position that we were in, don't hesitate to call this company. You will be relieved and won't be let down.

Carlos was my contractor for the water damage that happened in May although it took awhile the work…read moredue to abatement and permitting it is finally done! Carlos, was very accommodating with my schedule and communicated thoroughly. I am pleased with the work that was done, from the remodeling crew to the cleaning crew. Thanks Update* Brandon was my coordinator for my pack out and pack in! Him and his crew were polite, they handled my belongings with care. Thank you everyone

Josue, Ivan, Lidia and the rest of the staff and workers I dealt with were absolutely the best…read more Professional, helpful, knowledgeable and excellent work. The whole project was well thought out and executed. Excellent communication as to what was going to be done, when and by who. I'm a single 74 year old lady and this could have been overwhelming but wasn't because of this excellent company and staff.

7/26 Update: excellent experience. The work was impeccable. They are so professional, everything…read morethey did was done with great attention to detail. They even corrected things that werent done right by orig. Builder. No price gouging. They put saftey at top of list. the finishing was done w great care. Checked and doubke checked. Work we had done: a cement landing installed in garage w safety railing, bathroom faucets repaired, shower faucets and valves repaired, walls painted, safety bars installed, toilet replaced, tile repaired, door removed and stored. Highly recommend! 6/26 this review is based on initial interactions. Have met w Brandon Yack and his supervisor Zak a few times now as well as phone and text follow ups. Every single contact has been professional and courteous. They take their time in evaluating work to be done. You truly feel you are their most important client. They are so polite and nice its a pleasure to meet with them. Also they keep their word..they do what they say and that is so rare these days! In fact today they were going to be just 5 mins late and i recd a text. They respect your time. I hope the work is a reflection of their excellent approach. Looking fwd to finding out and will update. In meantime i am so impressed, i had to let you all know. :)

This company was sent by my insurance to asses and fix the ceiling inside our bedroom & bedroom…read morecloset which was damaged from a leaking roof. They came in evaluated the area and were cleared to fix it. I cant say enough good things about them they were really respectfully of our home. They came in and rolled out a covering for the floor so they could come and go without messing up your floor, They hung a huge piece of plastic to keep the other1/2 of the bedroom clean. It took them a day & 1/2 to fix the whole area, they picked up all their trash.and even left the extra paint in case we needed it later. The area they fixed looks so good you cant tell the difference. It looks like nothing ever happened. Perfect result couldn't have asked for anything more.