Nothing but the best! Real Japanese Steel made in Japan!! Also the great feeling courtesy, and superb customer service from the staff. Chris, Ko, Ryoko you guys are the best! read more

Hands down the best shears in town ‍ I bought my first shears from them a month ago, but noticed it wasnt that sharp as it should be. I finally had time yesterday to call in and ask if there's any possible way to get it in sharpened for free. I talked to Cole and he said I would need the invoice i got the shears with, but I unfortunately I didn't have it anymore so as an alternative he offered to just give my shears a touch up and picked up the next day. They cut perfect now. Thank you, Cole!! read more

Amazing staff and excellent choice of Japanese A-quality shears and combs. Highly recommend if you're looking for new shears or combs of high quality. read more

I have a pair of Utsumi grooming shears and would not trust anyone else to sharpen. After all, they made them! It's worth the drive for me from Redondo Beach. I was able to drop off in the morning and pick up within 30 minutes! It worked out perfectly for me because they sharpen on Monday and Tuesday from 9-11 and I'm off on Tuesdays. I'll have them ready for work tomorrow! Way better than waiting days or weeks when you send it in for service with others. So happy! read more

The ABSOLUTE WORSE experience! Customer service was TERRIBLE! I called first to have the service done and was told " no problem " . I get there, the lady at the desk sciwled and quoted almost $50 (after taxes) PER SHEAR to sharpen! Then she said that "we don't sharpen these (since they're not our brand)". I DROVE ONE HOUR to get to this location...based on this woman's lies! BEWARE of this place! read more

They are so nice and really helped me out when I needed my Hanzos sharpened. They normally don't sharpen Hanzos because of the subpar quality but the woman said she would and they did so I'm grateful. I recommend them to all of my barber and stylist peers. read more

Very accommodating people and friendly. I Bought combs while I waited for my shears to be sharpened which took under thirty minutes. They did a good job on my shears and showed a genuine interest based on their knowledge regarding wear and tear. Also the combs turned out to be some of my favs. read more

I've been sharpening my shears for a while with them. I am particular about who sharpens my shears. I dropped my shear recently, ( yikes) Kenji came into the salon took the shears and gave me a loaner for mean time. He is always nice and polite :) I have used many sharpening companies and so far B.w. Boyd shears are the best. My shears feel brand new every time I get them resharpen. I will totally recommend B.w. Boyd Thank you Kenji.. read more

Utsumi America - Cosmetics & Beauty Supply Near Me - Irvine, California

Kenji and the crew are amazing at shear sharpening and have a great selection of shears to buy, combs and clips. High recommend their service for any hairstylist shears!! Cheers and thank you, Allison read more

I bought a pair of shears and some combs from Kenji and let tell you these are the best shears I have ever owned they cut through hair like butter I would recommend anyone looking for a set of shears to shop from them. Also, the combs that they sell work amazing they are not flimsy whatsoever and are very stable. I'm always going to be a returning customer thanks Kenji!! read more

Utsumi America - Amazing shears! - Cosmetics & Beauty Supply Near Me - Irvine, California

do not I repeat do not get your hears sharpened here. I don't care look somewhere else. the original Japanese man who worked there for years sharpening shears has left and I made the mistake of having the new lady sharpen them. they are still dull and bending hair and sounds like it's crushing hair instead of sniping. I brought in some new shears I had gotten that were way off, an guess what? they are still off and it's like they didn't do anything to them. I'm totally upset and will not go back. I need to find a new person! read more

Always s satisfied customer! Kenji is the best at shears sharpening! Thank you for awesome service :)

Wonderful service right to our salon door! Sales Rep Kenji displayed great customer service. We got a great deal for clips. Will try other services in the future! read more

I had my shears sharpened here a few months back and they did an amazing job! I called ahead, walked in and waited and with in 20 minutes I had my shears like new again! Actually better than new!!! And they offer a guarantee on their service read more

Love BW BOYD SHEARS!! I have one pair and am looking to add to my collection very soon. I love coming in and getting my shears sharpened so I can look at all the beautiful shears. Very friendly staff inside the office. KO is very friendly, going around to salons and showing what they offer. Recommend these shears! read more

Best tools in town with a variety of styles. The quality of shear sharpening is impecable. Great service like the one BW Boyd has to offer is difficult to come by. Love their tools and I don't work with any others read more

Been using this company for over 10 years have my shears to someone else once and regretted it. They are the best! I was so happy when they I left the OC and came to la and they still had service people. read more

I love the carbon combs- they are a thing of beauty. Love the selection of cool Japanese tools and accessories.

B.W. Is awesome! I got a couple of combs from them in the past and they've lasted a long time. Just bought 2 more, and they're super nice and helpful! Thank you!! read more

Kenji is the best guy to get your scissor sharpen!

DO NOT GET YOUR SCISSORS SHARPENED HERE, THEY RUIN THEM!!!!!! I called the other day before I came in and asked how long it would take to get my scissors sharpened, and they said their were 2 other scissors there to get sharpened before mine and my co-worker. They said it would take about an hour and a half. We started driving out there and arrived within 30 minutes. They all of a sudden changed their story and said they now had 10 scissors and would not be done until the end of the day. We opted out until they suggested that our representative would be able to drop them off in the morning the next day. We decided that would work so we left them and when to an appointment 45 minutes away. As we were waiting we received a call from them stating that the shears would be ready in 10 minutes and we would need to pick them up because now our representative would not be able to drop them off the next day. Unfortunately we were too far away and had to explain to them how it was poor business to keep telling us one thing and then doing another. After arguing for 30 minutes with them they finally agreed to bring them and when they did our scissors were messed up to the point that we couldn't cut with them anymore. read more

Last time i went in for the sharpening, founder of Utsumi America was visiting from Japan and he sharpened my shear (Master Sharpener). It was my lucky day. They are honest and tell you what seems to be the problem with shears. Thank you for taking care of my shears for over 10 years!!!! read more

I have had my professional scissors sharpened here for over 13 years. Always a great job! I send mine in to be sharpened. Maybe Boyd doesn't sharpen shears himself any more. Too bad. There are different prices for damaged shears. Be sure you know the exact condition of your shears. read more

I bought a pair or Omega shears at B.W.Boyd Shears back in the early 90's when the original owner was running the company. I guess the company was bought by the current owners about 10 years ago. Well, let me tell you the new owner is the worst! I have only had my shears sharpened at B.W. Boyd over the years but, haven't had them sharpened for at least 10 years because I am no longer working as a hairdresser and really don't cut hair that much these days. Anyway, last month I brought my Omega shears into be sharpened and after a few weeks after I had them back I noticed that there were grind marks on both sides of my shears. I hadn't noticed the damage until then because I was going to give my husband a hair cut and this is when I got a close look at my shears. It was very obvious and had a ridge of rough metal above the tightening screw. Needless to say, I was very upset. They do not make Omega shears anymore and are priceless to me. I called and spoke to the owner and she told me to bring them in so she could see them. I showed her the damage and she acted like she couldn't see the damage. After I pointed it out she reluctantly took them in back and smoothed out the ridges and brought them back out. It was smoother but, the shape was different. With hand made shears everything matters when they are sharpened. I'm pretty sure they are ruined. I was almost about to cry but, I was mad at the same time. I asked for my $30 back for the sharping cost that I had paid and they gave me a fight about giving me back my $30. I told her that I should get my money back for having to drive all the way back for them to fix what they had done. Finally, the owner said she would give me back my $30 but, I could never come back again. I told them "I promise you that I will NEVER come back again" Why the hell would I? They ruined my shears!! This is a warning to all who are thinking of having their shears sharpened at B.W. Boyd Shears. DO NOT DO IT. YOU WILL BE SORRY. The owner is a hack and doesn't have any integrity. read more

I went here to sharpen my shears and they did an amazing job. To bad my shears are on there final days an are soon to be retired.... Lol

I've been sharpening my shears with BW Boyd for almost 10 years now (ever since beauty school). And I've tried other places and I'll only go to BW Boyd now and always. They'll come to you and even lend you a pair so you'll never be without shears! They're all very knowledgeable about the tools they sell and even tools they don't sell! They really are the best in the business of sharpening hair shears. They even sell shears and will help pick what's best for you and what you want to spend. It's truly surprising that they'd only get 2 stars. They deserve 8 stars!!!! read more

Bought my Lefty shears from Kenji, He was was very helpful and knowledgeable. Being left handed has made it very difficult for me to find shears. I am very happy with the ones i've settled with. They work so well I've even nicked myself a few times Haha. Definitely going back for my lefty Texturizing shears. read more