Amazing experience thanks to Valeria. She was so nice, skillful, and helpful. Transaction #3945 She helped me out with blush and foundation. read more

Ulta Beauty - Me in Laura Mercier Foundation in 2c Oak. - Hair Salons Near Me - Tustin, California

Booked a last min hair cut & blowout with Ava! I got extra layers with side bangs, a trim and a blowout with a hair treatment. I love my haircut! She did such an amazing job! & definitely was super sweet and thorough with what she was doing with my hair. read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

A week and a half ago, I went to look for skincare products and makeup. I was lucky enough to be assisted by a young woman named Melissa, and I simply had to write this review. She was incredibly kind to me--I am a 55-year-old woman. She helped me find a foundation and tested several shades on my skin, along with concealer, moisturizer, lipstick, and eyebrow pencils. While assisting me, she had no problem answering my questions and simultaneously helping another customer who had been there before me. I was absolutely delighted with the products she recommended and the empathy she showed me; it is not easy to find someone in a store who helps you the way she did. Thank you Melissa I really appreciate your help read more

Always an easy stop for me! They typically have everything in stock and if not, they can order it.

In this particular store the salespeople are super, they will always help you choose a color, explain everything and choose the best, there are other stores, but I come here specifically for the good service read more

I was there today and the employees were just rude. They don't acknowledge customers, talk way too much to each other instead of being focused on working (since that's the whole point of them even being there lol), and they didn't even greet me. Completely unfriendly and disinterested, and their bathrooms are dirty and with no toilet paper! Awful location, would not recommend coming here. read more

I had such a great experience here thanks to Suzette! From the moment I walked in, she was incredibly attentive and made me feel welcomed and taken care of. She went above and beyond to help me find exactly what I needed, and her product knowledge was impressive. Suzette helped me pick out the perfect lip combo, and I'm absolutely obsessed with it! She really took the time to understand what I was looking for and gave great suggestions that matched my style and skin tone perfectly. What really stood out was her amazing customer service, Suzette was patient, kind, and genuinely cared about making sure I left happy. You can tell she loves what she does, and it made my visit so much more enjoyable. If you're at Ulta and want someone who will really listen and guide you, ask for Suzette. She's a gem! read more

Thank you Desiree! I came to Desiree at Ulta feeling discouraged after a previous stylist had left my hair in rough shape. From the moment I sat in her chair, she was kind, professional, and incredibly skilled. Not only did she fix the damage, but she gave me one of the best highlight jobs I've ever had! Desiree took the time to listen to what I wanted and explained her plan clearly. The results were even better than I hoped for. I've received so many compliments on my hair since my appointment--and more importantly, I feel so much more confident and happy with how it looks. If you're looking for a stylist who truly knows what she's doing and genuinely cares about her clients, I highly recommend booking with Desiree! read more

great store!! has soo much great stuff. i just got this cute $5 tote they sell. i also got a 3 makeup bag set. im obsessed with bags. they also have discounts for their members. i feel like their stuff is a lot cheaper than sephora read more

See all

We wanted to use our 15% off coupon but the order needed to be placed online to use it. Angelica was very helpful in assisting how to do so, and processed my online order while I waited in store. She was great to work with and very friendly! read more

I went in today for a few products, and was a little lost with what products, brushes and techniques to use to help cover my melasma spots. Melissa was patient, kind, helpful and very informative on what could help me. She spent time using different products to cover my spots to a tee. The 5 stars are for her and her patience. Thank you Melissa! read more

Incompetent and frustrating experience with online order pickup I placed an online order for pickup and added my dad as the alternate pickup person since I just had surgery and couldn't get it myself. I made sure his name was on the order and gave him the order number, thinking this would be a simple and smooth process. It absolutely wasn't. When my dad went to pick up the order, the staff gave him a hard time from the start. Even though he was listed as the alternate pickup person and had the order number, they told him there was no package under his name. Eventually, they managed to locate the order using the order number. The bag clearly had my name on it, my dad even showed a photo ID to confirm he was picking it up on my behalf. But then the girl at the counter (who was completely unhelpful and clearly didn't know what she was doing) told him she couldn't give him the order unless he told her what was inside the bag. Excuse me?? How is he supposed to know the exact items I ordered, let alone their names? What kind of ridiculous policy is that? He was authorized, he had ID, he had the order number. Making him guess what was inside the bag was beyond unnecessary and just made the whole process stressful and disrespectful. I don't know if it's lack of training or common sense, but I won't be ordering from here again. If you're offering an "alternate pickup" option, maybe make sure your staff knows how it actually works. read more

This Ulta seems to always be in stock with the products that I need. Sometimes when you need assistance, there isn't a lot of people around to help you. It's mainly the girls at the front of the store who are the only ones working, with the exception of one floor associate who's constantly restocking, reshelving, or rearranging items. Anyways, they have what I need and I love the Ulta Rewards system. Parking is very easy as there are often parking stalls open on this side of the plaza. read more

As a tourist coming from Canada I wanted to take a moment to express my sincere gratitude for the wonderful help I received at the store recently. Destiny , I'm so thankful for your patience and expertise in helping me find exactly what I needed you truly went above and beyond. And Noe, thank you for your assistance with my shade match at Tarte; you made the process so easy and enjoyable. Each of you read more

Ulta is very unique in that is mainly a makeup and hair care store for women. But they do have some men's items. Today I went to pick up something for my wife, so while she was in one store I came here to get her an eyebrow pencil. For all the men out there, I suggest that you use the "Notes" feature on your smart phone and write down all of the things and sizes that your girlfriend or wife use or like. This way when birthdays or anniversaries come. You have a whole list of stuff you can surprise her with without asking her first. Also the eyebrow pencil was not that expensive as I thought it was going to be way higher. More points to get free stuff read more

I was just in here for a quick trip. This location is very large, bright, and clean! I love how nothing felt too cramped compared to the location I typically go to. I was able to get in and out very quickly and the workers made an effort to greet me and offer me their help :) read more

Such a horrible experience with Nyla. She was extremely rude, and I almost wanted to walk out because of how she treated me. Please retrain your staff on basic customer service -- no one should be made to feel that way. read more

Hello, Today I changed my hair color with Desiree at Ulta at the District, she is absolutely amazing. Her attention to details is outstanding. She is so kind and patient recommending the essential needed services and products for my hair. I can't wait for my next appointment. Thank you Desiree! read more

This place is clean and they employees were constantly asking if they can help on something great place to come

horrible staff! don't ever get anything at the salon they'll shame you for a medical condition & couldn't care less about being there

Had such a terrible experience getting extensions in. I went in for a consultation with the stylist Hani and was told to buy extensions from Amazon and sent a link. I retuned a few weeks later with my extentions and had them put on. These were put on with the Ulta brand tape to ensure quality. I was given no aftercare instructions and sent off. Within 2 days all of the extentions fell out, taking my (already thin) hair out with them. When I went back to the store, I was told that they could not do anything for me. No refund, no offer to reinstall, nothing. Now I am left with -$600 and incredibliy damaged hair. This is my first time writing a review, but I just would not want someone else to go through this terrible experience. read more

Came in here to redeem a birthday item for my wife. You have to show the barcode from your email to receive it from the register since they keep it behind the registers. The associate was very helpful throughout the transaction and I was in and out pretty quickly. It didn't feel weird at all that I was a guy walking into this store. It was very clean/organized and there was barely any foot traffic during the weekday afternoon. This is a great location since it's within The District so you can get lots of errands done at the same time. read more

One of the best hairstyles hands down is Desiree, when I went to go do my hair she slayyy it and I was very happy! My hair look healthy, she gave me the best recommendations to keep my hair looking healthy almost a month of my hair been done it looks like I did it yesterday. Thank you for always answering my questions and having my hair looking healthy read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

Sorry Maria and Brenda! I'm positive I deleted that psycho review idk how it was still up. Anyways, great location and best Ulta in oc! read more

See all

I always have a wonderful experience here! I like how there are always helpful people when I need it. I come here for my Lancôme products and never disappoint. read more

Stopped by today cause I had time to kill and decided to look for a new concealer. Nancy was so sweet helping me figure out what shade to get. It just so happened the concealer I wanted was on sale, but they didn't have my shade in stock so I was disappointed but Nancy went out of her way to offer a free shipping card since I was going to buy it in store. I ended up going home and bought a bunch of stuff online thanks to Nancy! read more

Amanda at the salon has slayed again! I asked her to warm up my color a bit so that when the sun hits my hair, it glows, check! She did that. I asked her for face-framing layers but to still keep my length, check! She did that! And I asked her for some long, loose curls and yes! She did that! Slays every time, she's an elite stylist for a reason!!! read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

See all

Love Ulta they have everything I need!! Prefer this over Sephora for more brands and options

Actually do not waste your time going to this ulta. At 6:30pm you have employees complaining about not wanting to work and NO ONE is on the floor to help you. I had to hunt down an employee to find help for skin care, and she found another employee to "help". There was no proper communication between the two employees, the new employee asked me if I was looking for foundation in front of the skin care section and recommended me products I already had in my hand. The new employee that "helped" me had absolutely no idea what she was talking about. When I get to the register, the cashier asked if everything went well today, I responded with "no" and only asked if I needed to ship something. Maybe if the people at this Ulta did their job I would have found something to ship! Until they train their employees on how to do their job I actually would never come here again. read more

The sales rep handed me this box of Sauvage Dior. I realized it was fake once I opened the wrapping. Everything about it seemed fake. The box quality, the tilted writing the smell! It smelled like rubbing alcohol. I quickly drove back to get a return or my money back. The sales rep that handed it to me knew it was a fake once she saw it and the manager did too. The worst part was they did not apologize or offer a coupon for my trouble. Honestly, you assume that $100+ colognes here are real but now I don't think I can trust this store. I don't want to assume the worst but I think the sales rep gave this to me knowing someone had returned it. I don't know why she didn't just give me a new box. read more

See all

Honestly, it's my favorite place to go to. The atmosphere is very welcoming and I always go for the hair services. Chelsea, Esmeralda, and Amanda always execute it. Also the staff are very helpful and the store manager is very professional. Overall a great place to shop and I highly recommend getting your hair styled/ colored/ treated over here read more

Carie and Amanda are two of the best stylists for curly hair that I have ever had. I have been to so many hairstylists and these two are great. I will be back soon to get an even more fun haircut. Thank you. read more

I was looking for a color match with a better brand BUT they had half of the stock and nothing in my color range. The person was a little snarky. I just walked away from the meanness. BUT then my phone starts acting possessed and it (hacker?) had the WIFI settings open and attempts to gain my phone by the wifi adapter .... Excuse me but this is really creepy. I hate it SOOOOO much. I might not ever go to this store again. Even though they use to be very nice and friendly. read more

Went in for a quick stop to get some lip gloss. Initial entrance wasn't as friendly as the other Ultas but I figured they might've been busy with daily duties. My issue is when I headed over to pick up the lip glosses and waited for the check out clerk to call me over. When I was called over I greeted the employee Nyla and was about to ask her a question regarding hair products for a future visit. She immediately cut me off and asked if I had a phone number, I gave her my information and proceeded to try and ask again regarding the hair products and again she had cut me off asking if I wanted a bag. I let her know I didn't need one and tried asking a third time but she just walked away. I decided to give up and would instead try a different location as it seemed she did not want to be there. I'll still shop at Ulta but will be choosing a different location going forward. read more

I have been going to Carrie at Ulta (at the District) for a year now. She never disappoints no matter what I ask. I am very particular about my hair color and cut and Carrie has always delivered. I highly recommend her to anyone looking for skill, talent, and professionalism. read more

shout out to my girl, Jenna, the aesthetician at Ulta that gave me a facial yesterday you are my girl. She literally took care of me so well, I'm so happy. Even my parents kept noticing my skin of my face after one facial and my parents never noticed my face.I love you Jenna!!!!!! Ma girl read more

This location is well stocked and the employees are much nicer. They have lots of natural hair products for African Americans so that's a HUGE plus! I prefer this location over the Jamboree one. It's neat, clean, easy to navigate, very well stocked, and the employees seem to care about their customers. read more

I always tend to come to this one as its by a few stores i usually have to go to. Its usually never too busy, and if it is the lines go by fast. Workers are always nice. Its never too messy or dirty either. I like that its more organized than other Ultas. read more

First time perfume shopping, Carla & Rebecca were both great help. Didn't rush me and actually knew about the products.

(Writing this review cause my gf doesn't have Yelp.) Came in with my girlfriend to ulta to get her monthly makeup on a Sunday around 5:30 and holy.. the staff was so rude. The cashier didn't even greet or talk to her when she was going to pay. The security guy followed us around the whole store and made us feel absolutely awful and uncomfortable. Clearly tried to intimidate us. I asked my gf if the staff was always like that and she said yes! Are the employees forced to be there against their will or what? Those girls need a change of attitude or a different job. read more