I stopped by looking for 1 tire, they took care of me right away. They also checked my spare tire…read moreas I told them I was going on a trip. Included a free inspection for my other tires to make sure they are all good in air and are not worn out. Overall great customer service, great attitude, out of all the tire shops I called this one was the one that took care of me in a respectful and timely manner. I would recommend if you are in the area!

I went by Marina today and got a nice quality used tire Felipe was working. He's a great guy. They…read morehave lots of choices and are very knowledgeable. He also provided some other options for new tires as well, which were still well under retail prices that you're gonna get at a larger shop. I'll definitely be back there again nice to do business with these folks

Big props to the Manager, Early Turner…read more Came in to get my tires rotated, and I've had some unfortunate experiences in the past where the cross rotation was done incorrectly. Early knew exactly which tires needed to be cross rotated and reassured me he had it covered. He even drew a diagram on the spot to explain it. Big props to the man. I really appreciate the experience and knowledge, sir!

This review is for the Big O Tires at 2201 Washington Ave in San Leandr., near Old San Leandro --…read morenot the other Big O location farther south on Washington Ave. My husband brought our vehicle in for service, and while the staff was relatively nice, they were not very helpful. I can see how some of the other reviews mentioning staff attitudes may be accurate based on several visits to this shop, though that was not the main issue during this most recent visit. The larger issue was the service itself. With an appointment, it still took about **three hours** for an oil change, tire rotation, balancing, and related basic service. We also paid to have the coolant system checked/pressure-tested because there was a leak, but they did not find it. My husband later found the leak himself within about five minutes, which was frustrating and made us question how thorough the inspection was. There are also concerns about the oil change. I cannot say for certain, so I will not state it as fact, but the oil filter looked questionable afterward, with fresh oil drips and an overall appearance that made us wonder whether it had actually been replaced. At this point, this has become a safety concern for us, and that is a deal breaker, and thus overpriced/not a good value. The staff may be adequate, but we do not feel confident in the quality or thoroughness of the work. We will not be returning. 2 stars and on Google for at least they weren't rude to him. Contacted Big O Tires at bigotires.com/contact-us

Performed brake replacement on my beloved Mazda. Fair price, quick and excellent work. Not sure…read morewhat else you could want. Will surely be back with our other cars.

I had a great experience here in getting my car's alignment done. I was helped by Mark who was…read morereally helpful and kept me in the loop on the car's progress. Also while completing my alignment, they saw in issue with my tire where I had a bubble and made sure to show it to me. This was great because it was in a spot I might have missed, and this allowed me to promptly get my tire fixed as well. The alignment itself took only about a 45 minutes, and the pricing was really fair. I'll definitely be back the next time I need an alignment.

Open on Sunday's! CASH ONLY. Had a screw in my tire and they fixed it all within 15 minutes. Very…read moreaffordable.

I got new tires only a couple months ago, and BAM nail in the back right one…read more They fixed it in 10 mins. Cost $25. For obvious reasons they had the music video for Celene Dion's My Heart Will Go On playing on repeat.

i came in thinking that i needed air for my tires, but thankfully the worker noticed a nail in my…read moretire. they were able to easily accommodate me the same day after my shift. they placed a patch in my tire and it was a quick and easy process. the people here were very welcoming which i really appreciated. it was my first time coming here and i definitely will be back if i ever experience any issues in the future!

I was sold four rims during my visit. After installation, the rims rubbed. When I came back to…read moreaddress the issue, I was told there would be a $180 diagnostic fee. The interaction felt rude and unprofessional. Impact: Vehicle not driving correctly due to rubbing; additional inconvenience returning to the shop. Resolution requested: Refund for rims and/or proper fitment without additional fees; professional communication. Summary: Based on this experience, I do not recommend Mel's Tires and will not return. Horrible customer service bad business.

Front counter person was very helpful and respectful, Technician did a good job for wheel…read morealignment. I would recommend to get an appointment scheduled a head.

Customer service could have been nicer. Light on the dashboard didn't get turn off after the…read moreservice and I wasn't informed so I went back to ask ... the answer was ' the technician had a hard time and couldn't do it' Oh well thing happens, I get it but it would have been better to inform your customer. Definitely going to the one in Dublin instead which was much nicer

This guy this place is 2 blocks from Goodyear ....this is the most helpful tires shop in Hayward…read more...GOODYEAR hold my car for 1 hr for diagnostic for the leak tire and they said no leaks .....the owner at Bay Area Tires found it right away, very honest 2 tires replacement same brand quotes with GOODYEAR (BADYEAR.....I would rename them) $1337 without tax ....BAY AREA TIRES same at $966 out the door (includes installation and tax ). GO HERE FOR YOUR TIRES NEED

Got my tires rotated yesterday, and they cracked two of my wheel covers. Instead of taking…read moreresponsibility, they blamed it on the material being "cheap" even though I've never had any issues with them before. Very disappointed with how they handled it--stay away from this place.

The best customer service experienced at a tire shop!! Great guys that are knowledgeable and…read morehonest. I was treated very well, received a great deal on my tires and the service was quick & easy!! They had me back on the road in no time!! Check them out for all your tire needs!

i went in for a simple tire repair and they scratched up my rim. they said they would call me after…read moreviewing the video, they never gave me a call. i called multiple times and no call back. they have inexperience employees and unprofessional management. make sure you don't deal with mando, he works at their san leandro location too.