I went by Marina today and got a nice quality used tire Felipe was working. He's a great guy. They…read morehave lots of choices and are very knowledgeable. He also provided some other options for new tires as well, which were still well under retail prices that you're gonna get at a larger shop. I'll definitely be back there again nice to do business with these folks

Felipe set me up with a new tire after mine was beyond repair. He's great to work with and prices…read moreare very reasonable.

Big O tires was a real pleasure to deal with…read more One of my tires went 100% fail on the 580 highway yesterday. I had AAA come and put the mini spare on, so I was a highly motivated buyer for a new set of tires. I shopped around and found Big O - by far the easiest to response - talking to a human, and could do the job immediately for a good price I couldn't even get Costco on the phone. Menu loops Fluer at this branch was particularly helpful. They even arranged a cash discount. And were nice to my dog

This review is for the Big O Tires at 2201 Washington Ave in San Leandr., near Old San Leandro --…read morenot the other Big O location farther south on Washington Ave. My husband brought our vehicle in for service, and while the staff was relatively nice, they were not very helpful. I can see how some of the other reviews mentioning staff attitudes may be accurate based on several visits to this shop, though that was not the main issue during this most recent visit. The larger issue was the service itself. With an appointment, it still took about **three hours** for an oil change, tire rotation, balancing, and related basic service. We also paid to have the coolant system checked/pressure-tested because there was a leak, but they did not find it. My husband later found the leak himself within about five minutes, which was frustrating and made us question how thorough the inspection was. There are also concerns about the oil change. I cannot say for certain, so I will not state it as fact, but the oil filter looked questionable afterward, with fresh oil drips and an overall appearance that made us wonder whether it had actually been replaced. At this point, this has become a safety concern for us, and that is a deal breaker, and thus overpriced/not a good value. The staff may be adequate, but we do not feel confident in the quality or thoroughness of the work. We will not be returning. 2 stars and on Google for at least they weren't rude to him. Contacted Big O Tires at bigotires.com/contact-us

Performed brake replacement on my beloved Mazda. Fair price, quick and excellent work. Not sure…read morewhat else you could want. Will surely be back with our other cars.

When I first arrived. It was easy to park my car. I went inside and the employees were there…read morewaiting for me patiently. I explained the issues which were happening, and they gave me an assessment of how the car is doing. The price was really great compared to if I went to some other dealership. They gave me a time to come back, which they actually sent me a text to let me know it was done early and it was great! Definitely will come back again.

Open on Sunday's! CASH ONLY. Had a screw in my tire and they fixed it all within 15 minutes. Very…read moreaffordable.

I got new tires only a couple months ago, and BAM nail in the back right one…read more They fixed it in 10 mins. Cost $25. For obvious reasons they had the music video for Celene Dion's My Heart Will Go On playing on repeat.

i came in thinking that i needed air for my tires, but thankfully the worker noticed a nail in my…read moretire. they were able to easily accommodate me the same day after my shift. they placed a patch in my tire and it was a quick and easy process. the people here were very welcoming which i really appreciated. it was my first time coming here and i definitely will be back if i ever experience any issues in the future!

I was sold four rims during my visit. After installation, the rims rubbed. When I came back to…read moreaddress the issue, I was told there would be a $180 diagnostic fee. The interaction felt rude and unprofessional. Impact: Vehicle not driving correctly due to rubbing; additional inconvenience returning to the shop. Resolution requested: Refund for rims and/or proper fitment without additional fees; professional communication. Summary: Based on this experience, I do not recommend Mel's Tires and will not return. Horrible customer service bad business.

Front counter person was very helpful and respectful, Technician did a good job for wheel…read morealignment. I would recommend to get an appointment scheduled a head.

They are very professional and they are friendly guys. I went one time right before they were…read moreclosing I needed them to check my air on one of my tires they guy was very friendly and checked. Truly respectfully and I'm happy customer an will continue to go back!!

Got my tires rotated yesterday, and they cracked two of my wheel covers. Instead of taking…read moreresponsibility, they blamed it on the material being "cheap" even though I've never had any issues with them before. Very disappointed with how they handled it--stay away from this place.

Got a great set of Falken Wildpeak A/T tires from them at an excellent price and installation price…read morewas good too. Out the door price, with installation and tax, was well below what just the tires would have cost even at TireRack.com. (Some times that gets me worried on the age of the tires, that maybe they have been sitting in a warehouse forever etc. Nope these were 1925 - May 2025 excellent!) Their communication was great and the service was excellent. Dropped the car and by the time I walked to Target and got a Starbucks and back the car was already done and waiting for me. The people at the shop were very friendly as well. Great job! Be prepared to pay cash to save more $$.

The best customer service experienced at a tire shop!! Great guys that are knowledgeable and…read morehonest. I was treated very well, received a great deal on my tires and the service was quick & easy!! They had me back on the road in no time!! Check them out for all your tire needs!

i went in for a simple tire repair and they scratched up my rim. they said they would call me after…read moreviewing the video, they never gave me a call. i called multiple times and no call back. they have inexperience employees and unprofessional management. make sure you don't deal with mando, he works at their san leandro location too.