I had a bridesmaid dress tailored here and it seriously fits like a glove now, I feel so good in…read moreit. I didn't need a rush job or anything so I picked it up after two weeks, which still feels fast. It looks great and I'm glad I came here. Considering I have no other experience having anything tailored, I can't speak to the price, but it felt worth what I paid for the quality.

Always does a great job dry cleaning! Suits, dresses, sweaters, etc.a little pricey but you get…read morequality out of it.

Called ahead to confirm that they were open, guy said to come by any time. Planned my entire day…read morearound making the trip here and they were "closed" when I arrived at 10:30am. There was a worker inside who hid when they saw me waving/knocking. I stood outside like an idiot calling the store repeatedly and knocking to get any kind of response and was just completely ignored. Gave up and went to another shoe service place that isn't run by maniacs.

A favorite leather bag of mine was split on the shoulder strap. Edwardo had to match the whiskey…read moreleather; a steel button needed to be installed so that both sides of the shoulder strap looked the same. Edwardo beautifully matched the color and the repaired side looks like the intact side. The price was appropriate for the value - I now have my bag in fashion-ready order... I am very pleased with Edwardo's work, and I feel relieved that I have a shop to rely on when my shoes or bags need attention. I highly recommend this repair shop! -Linda

I went to glue a heel and was quoted 10 dollars and then when I arrived the price changed to $15…read morefor glue of one shoe. I had been a costumer for 30 years and I am sorry they have lost my business very unprofessionally

Amazing quality! It's a bit pricy but they've been around for so long and the quality more than…read moremakes up for the price. I took a pair of boots into to be re-wrapped on the heel and it took them 1 week and they look like new now!

Excellent independent tradesman with old world skill and work ethic. Stop replacing and start…read morerepairing!

Very detailed, excellent work, very amiable , delivered on time lalalalalakalalllllllklread more

Once again, I have failed to take before/after photos of my shoes to show off how well Michael…read morerepaired them. I have a pair of leather sandals I bought in Italy from a street vendor in 2014. I wore them so much that the rubber soles began peeling away only a few years into owning them, and I've kept them in my shoe closet for maybe about 9 years since. I finally decided to look into getting them repaired. Michael had done such a wonderful job with replacing my worn-out nomasei moccasin soles, that I came back to see if he could revive my sandals. The new soles he put on have more traction and are much better quality than the original soles, and I'm thrilled to that my shoes that I'm quite sentimental about can be worn again. Thanks Michael!

Slow and difficult service. Would not come back here for watch repair. I dropped off three watches…read moreto get battery replacements and we confirmed a pickup day a few days out but they said I'd get a call when ready. No call and when I showed up they were ready but one of the bands was not connected to the watch and only one guy could fix so I had to come back. Said I'd get a call when ready but I did not. Then i realized light wasn't working on one of my fixed watches. Dropped that off when i picked up the last watch. To pick up the third watch again was told I'd get a call but did not. Waited a week and came back and he said maybe I didn't know what button to press for the light which still wasn't working as usual. Said I'd need to buy a new one they couldn't fix light. That's fine but don't tell me it's bc I don't know how to use my own watch.

A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

I had a broken zipper on a backpack that was in otherwise good condition. I brought it to a few…read moretailors who said it couldn't be fixed (they didn't have the right machine, it was too complex, etc.) One of the tailors recommended this place. The owner asked when I needed it ("tomorrow?" I asked...) No problem. He called two hours later and said I could come pick it up. Looks better than new, with a lovely YKK zipper. I asked how he did it and he said, "magic".

The hardware store up the street shuttered a couple years back, but in a pinch, Joseph's will cut…read morekeys for you (in addition to repairing watches, which seems like their main gig). The keys will work, and if you're lucky, the guy behind the counter might acknowledge your presence beyond grunts to acknowledge the number of keys you'd like made. Although, chances are he'll probably ignore you in favor of the phone he's on the entire time before overcharging you. It's kind of a crapshoot.

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.