A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I gave him my shoes is bad conditions, the sole was completely broken and ripping off the shoes. I…read moregot them back like brand new, the sole has been completely changed and the heel too. He also worked on the front without me asking for it. I highly recommend! It also has been done very quickly and Romi is very nice and helpful!

Very detailed, excellent work, very amiable , delivered on time lalalalalakalalllllllklread more

Really nice people and great work! Fast service and gave my boots a 2nd life. I recommend this…read morebusiness.

I had a bridesmaid dress tailored here and it seriously fits like a glove now, I feel so good in…read moreit. I didn't need a rush job or anything so I picked it up after two weeks, which still feels fast. It looks great and I'm glad I came here. Considering I have no other experience having anything tailored, I can't speak to the price, but it felt worth what I paid for the quality.

Great food and service. One of my favorite restaurants in Brooklyn. I highly recommend this spot!read more

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Great! I messaged Tony since I needed a new heel tips on my main black pumps. He messaged fairly…read morequickly, I brought the shoes in and they were ready within hours. He even polished them for me! It was a little on the expensive side ($25) but given Chelsea Manhattan and speed of work since I needed them that evening, double thumbs up!

Paul is a wonderful, professional, responsive and caring guy that just wants to do a good job and…read moredo it well. I found him thanks to Yelp, and noticed he was local to my home and quickly reached out regarding my unfavorable damage to my vintage LV wallet. This 2004 coin purse wallet combo has seen better days, and when my wallet was rejected for repairs from the original source, I didn't want to give up on it. Paul asked me to send pictures of the damages so he could quote me properly due to the amount of work involved. We agreed on a price and even the amount I had to leave for deposit wasn't an issue. He wanted to make sure that I would trust his judgement and value his work. Paul said to give him a week and he delivered it to me in 5 days time! Be sure to always ask him what the store hours are, as he unfortunately is experiencing flood damages to his work space. How he was still able to fix this wallet for me in such dire conditions, I'll never know. He's chatty and friendly, and could use more foot traffic as this kind of work is clearly dying in the industry. He seamless repaired my coin purse compartment that kept leaking coins all over my bag, as well as the bills compartment that was fatigued. The work is perfect; beat that 5th ave! If you have a beloved leather good or wallet like me, be sure to reach out to Paul. I know that I will have this wallet for many more years to come!

Hours of work displayed on the shop window include Saturday till 5pm. I came over at 12:00 to find…read morethe door locked and window gate down and locked, too. Went home and called the shop at ~1:30pm. Owner answered in Russian asking me why I didn't call him - as if the shop only opens when a customer calls - and why I didn't deposit my boots in a locked box at the entrance. I'm not about to leave my boots not knowing if they are repairable! I asked if the shop open now - was told to call back at ~2:30pm. I called at 2:42pm, didn't recognize the voice who answered, asked again if the shop is open - in English - and got yelled at for speaking English! Was told not to play games (!) and not to be rude (for speaking English!). Naturally, I hang up and will not place any orders with this so called business. PS. Seeing response to my review insulting me for trying to give them business confirms this is a nasty place, totally unprofessional. I do NOT recommend anyone to deal with them, ever!

So, I had a couple of shoes that needed fixing; one needed a protective cover and the other one had…read morea hole in the bottom (don't ask). They did an AMAZING job that I came back with more. So far, there is nothing that they can't fix. I find the prices reasonable, but note that they charge a fee for using your credit card.

Never bring any luxury or any other branded items to this store. There is no transparency on prices…read moreor on how they do business. I came into this store based on reviews and wanted to do a pretty much a full restoration on a small crossbody vintage Dior bag which included replacing the interior leather, strap adjustment and full cleaning of the entire bag. The gentleman in the front kindly verbally quoted me $320. But when I had ask him to write it down on a paper (because I haven't made the decision yet), he wrote $330. That was my first red flag but I chose to ignore it because it's only $10. I came back in for the second time ready to commit, he pulled up my account and said he previous quoted me $380. I told him no, you quoted me low $300. After negotiating, he was able to take in my bag for all my repairs for $300. Right before I left, I specifically asked him if they were going to replace the exterior lining (the part that holds the bag together). He said no and I was ok with that. Literally the next day, he calls me and says they have to charge me $600 to do the job and now they have to replace the exterior lining. Which completely boggles my mind because why didn't you tell me this the day I paid and when I asked? It didn't make sense to me on how is the exterior lining is $300 more when it's $300 itself for interior leather replacement, adding strap adjustments, AND full deep cleaning. How is it $300 for minimal material and for it to get stitched? I also asked how much it'll be to do the strap adjustment over the phone (literally adding a clip on my bag for my chain strap) & cleaning - he said it'll cost $200 for those two jobs. That's averaging $100 just to add 2 rings to a bag... It didn't sit right with me. I asked him to give me the full breakdown of their prices per job and he wasn't able to. He said it was all in the computer but refused to show me how much I would be paying PER JOB. I will never be coming back here again and am extremely disappointed with this type of customer service they provide. If you are the owner of this store and read my post, please go back to camera footage and you will see and hear him tell me inconsistent prices for the last few visits I was there. I don't normally write Yelp reviews but this situation was too outrageous to stay silent. Thank you for wasting my time coming back and forth here. If the gentleman was unsure of the answer to my question the first time around, don't let me pay until he knows for sure. Because you're wasting my timing traveling back and forth to get this repair done. Never had I ever went to a shop that charges me one price then doubled the next day. Unbelievable.

True craftsmen. Beautiful work. I took four pairs of 17 year old wingtip shoes to Alvarado. I've…read morehad these shoes repaired and restored before, but Alvarado did an amazing number on my shoes. They feel and look great. I'm stunned and deeply impressed. Their work is worth every penny.

Never opened! Me and three other folks were waiting outside when they were supposed to be open one…read moremorning..... I had to leave for work, never got my shoes repaired.

lifesavers! I'm leaving on a trip tomorrow and I brought in three of my favorite heels which needed…read morenew heel caps + some heel maintenance. The timing was tight I would've been happy if just one of them could be fixed in under a day, but the first two were done within 20 minutes! Picking up the last pair in the morning. And so reasonably priced. Will be coming back!

Same day turnaround to get this strap sewed back onto my leather bag. Only $25, super convenient…read moreand high quality.

This isn't a knock on the business but, NOT WHEELCHAIR OR STROLLER ACCESSIBLE!…read more I've heard he does incredible service! But I rolled up and didn't realize it's a basement business with a tall staircase leading down. Didn't see anything mention the tall staircase so mentioning for accessibility purposes! I will come back again when I am sans baby or I have someone to watch the stroller :)

Five star experience, we are talking about true crafting shoes and boots back to new- I actually…read moregasped in the best way possible when I saw what they did to my 12 yr old boots- it bought me back to when they were new. Others that I didn't believe they could get the marks out they did. Plus this great waterproofing treatment. So very grateful I found them in the neighborhood as I would travel for them. Thank you

Called ahead to confirm that they were open, guy said to come by any time. Planned my entire day…read morearound making the trip here and they were "closed" when I arrived at 10:30am. There was a worker inside who hid when they saw me waving/knocking. I stood outside like an idiot calling the store repeatedly and knocking to get any kind of response and was just completely ignored. Gave up and went to another shoe service place that isn't run by maniacs.

A favorite leather bag of mine was split on the shoulder strap. Edwardo had to match the whiskey…read moreleather; a steel button needed to be installed so that both sides of the shoulder strap looked the same. Edwardo beautifully matched the color and the repaired side looks like the intact side. The price was appropriate for the value - I now have my bag in fashion-ready order... I am very pleased with Edwardo's work, and I feel relieved that I have a shop to rely on when my shoes or bags need attention. I highly recommend this repair shop! -Linda