My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

AJ, the owner of Elevate Appliance Repair is the absolute best at putting customers first! I…read morecalled AJ for a dishwasher E:07 error code problem and he suggested I go through the manufacturer because he had seen this error happen before and knew that even though my dishwasher was out of warranty the manufacturer would fix it for free. I followed his advise and yes, the manufacturer will cover both parts and labor on my 5 year out dishwasher since I knew to ask about this manufacturer flaw. AJ is always my first call for appliance issues! He should be yours too! I used AJ three years ago and was do impressed and I still am today!

We've used A.J. and Elevate Appliance Repair for a couple years now for two appliances that needed…read morerepair. Great service...no, better than great. He stands behind his work! I highly recommend this company. I'll be using them again, I'm sure. Thanks, A.J.

Great guy! Great service and super efficient…read more We called around trying to find prices with several repair places. Most of them were ridiculously priced just to come out or they didn't want the business or seemed not to want it. My husband found Bill. He is like talking to an old friend. He got here diagnosed the problem and had it fixed ( an old berring) it less than an hour. He gets it done and doesn't waste any time. He knows what he's doing and does it. Has a wide variety of brands he works on and a good span of knowledge. Our dryer squeaks and shrieks are no more. Thank you, Bill! Will definitely be calling again

He was awesome! He responded to my call within the hour and came the next day. His service was…read morequick. Bill is down to earth and an expert, which is nice for a novice like me who just bought their first home. He is also reasonably priced. I like that he is solo and just a great all around handyman. Thanks for the great service Bill! We will call again.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

I have used Kevin / Rogness on two occasions for three different appliances and have had excellent…read moreservice and results each time. Scheduling is super easy and they generally are able to come in one or two business days. The pricing is very reasonable.

My bf stopped in and was very impressed with the service. He grew up in a super small town and this…read moreshop reminded him of home. Down to earth personalized customer service. He said, these are the type of people he wants to do business with. He brought me in after I got off work to check out the stoves he liked. The woman who helped him earlier was leaving so Tom, sweet old man helped us out. So nice and gave us some appliance history. We got a nice Maytag stove/oven for $749.99, $60 for delivery and take away. What a steal! Before we left, he asked how old our stove was. I can't remember how old my bf said 15 or 25 years old maybe lol .. but Tom went into his back room and gave us a new connector cord or something! I was so surprised and grateful! Wow, you usually don't find service/treatment like that in the cities. We will need other appliances.. we know where we're going first. I'll Update my review after delivery and using the product a few times.

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

alex repaired our dryer that was not heating but other wise running . He diagnosed the problem ,…read morefound the needed part at a lower cost and kept us in the loop on what was being done. I would recommend him as a honest and capable appliance repair man. We will use his company again when the need arises.

We called ASAP because our Thermador freezer stopped cooling. When Alex arrived, he knew right away…read morewhat was needed and ordered a part. When the part arrived, Alex came and installed the part and explained what the problem was and what to expect as the freezer cooled again. We will call ASAP again, when any of our appliances need servicing. Thank you, Alex!

I'm creating this review a little after the fact - I must admit that I'm only remembering to write…read moreit because I need to call again to have some work done on my dishwasher. When a second applicance crapped out on me, there isn't a doubt as to who I'm going to call. When my oven stopped heating, and I could no longer make my kiddos frozen pizzas in the middle of a dang pandemic, I took a risk in calling a new company to come do the work. I sure made the right choice! Luke was SUPER quick, incredibly polite and professional and got my oven back to its old pizza makin' self! I couldn't have asked for more!

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

Excellent service. Very professional and kind. Came quickly and the job was done promptly.read more

Very quick response, fast service, and very reasonably priced. Had our refrigerator cooling again…read morein no time! Would recommend.