Alec was knowledgeable and was honest about what he could and couldn't help with. Didn't promise to…read morefix something he wasn't certain her could fix.

Alex arrived at the scheduled time and performed an assessment of the issue I was seeing. He found…read morethe issue quickly and let me know what to expect next. As he did not have the part on hand he scheduled time to come back the next day and once again arrived on time. Although he needed to virtually disassemble the entire front end of the washer he made the repair quickly, tested the machine, and had me look it over as well when he finished. All within 45 minutes. The price for the entire job was well within what I was estimating, having looked for the price of purchasing the part myself. The whole experience was positive, start to finish. Highly recommend.

My clothes washer was leaking and could not figure out where the leak was coming from. I called 3…read moreplaces including Rizik Solutions. Lou was the only one to acknowledge my call. Although he was off the day I called, he texted and asked if I still needed help. He came the next day within 15 minutes of the time he said he would be at my house, and after a bit a checking, diagnosed the problem. I would have never figured it out on my own. He came back when the part came in and installed it. Additionally, he showed me exactly what he was doing, discussed washers, appliances, and used the time to teach me a few things about clothes washers and their maintenance that I was unaware of. It is difficult to find someone these days to find someone like Lou that is good at what they do and provides a competent service at a reasonable price. Although I hope to never need an appliance repair again, I know, deep down I will. Lou will be my first and only call. He is very friendly, knowledgeable, through, responsive, and looks after his customers.

Very quick response to fix clogged drain on freezer of refrigerator. It took him exactly one hour…read more He knew exactly what he was doing. He told me up front what it would cost and did i want to go ahead with it. The charge was $350.00 which seemed expensive but since i had not called around for prices snd since he has great reviews i went ahead with it. So the service was great and i no longer have water leaking onto my hardwood floors He responded to my review and said I was incorrect on the charge! I was not incorrect! It was $395.00! I was wrong and he is correct! The charge was $350.00. So, I hope this takes care of the correction. I am getting help and being sent in circles so not sure this will resolve the issue of my mistake

Do not use Repair Services! It is a fraud. We had Serg come out and assess the problem with our…read moredishwasher. Serg charged me $75.00 to tell me that the dishwasher handle was broken. He said he could fix it for $250 and said he would order parts. I said OK, and waited for him to call me back. I didn't hear back after a week, so I called him. He said he still hadn't ordered the parts and was going to do that right away. I waited another 2 weeks, then 3 weeks. Today is 4 weeks. Nothing but radio silence from Serg. It's clear that he's done nothing but take my money.

Multiple jobs completed. Reliable and professional. Great job, Sergey. You're the man!read more

Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Ifix charged $1200 to repair my wine fridge which stopped cooling several weeks after repair…read moreservice. They returned to fix the second time which also lasted 1-2 weeks before breaking again. They refused to warrant their service. Basically, I paid them $1200 for an appliance that still doesn't work.

Erik showed up on time and quickly and professionally repaired my Samsung dryer. I appreciated him…read moreexplaining and showing me all the parts that were broken AND having the needed parts on his van. He also cleaned up the lint and debris after the job. Highly recommend for dryer repairs!

I have used Mr. Appliance in the past and had good experiences. However, a recent experience with…read morethem was so dreadful, I have to caution people to avoid this business. I was having new floors put into my home. In order to do that, my appliances had to be disconnected and reconnected. I called Mr. Appliance and they said sure. What I didn't know at the time is that the company now has set fees for dealing with appliances independent of job or size. So, for example, to move (twice) my fairly small wine chiller--2x3 feet--was over 600.00. They moved my microwave, which I had not asked for, and charged me over 300.00. All told, to move a fridge, wine cooler, microwave, dishwasher and stacked washer and dryer, Mr. Appliance charged me 2612.00. I should add that a friend--we had to be elsewhere for our floor replacement--watched all this work. None of it, except for moving the refrigerator was difficult and most was accomplished in minutes. I tried to get Mr. Appliance to work with me on the onerous fees but they did not. There was no appeals process nor were they especially interested in my concerns. So, DO NOT USE Mr. Appliance unless you are clear on what you will be charged before they come. Their prices are, at least for what I had done, insanely high. (And the fact that the payment screen asks that you tip is just too extra.)

They can not respond dismissively and rudely when I indicate that there may be a leak behind the…read morecondenser. Specifically telling me that I am 1) wrong 2) listening to someone who doesn't know about dryers, because no dryers have condensers. This was after I explicitly said in my request that my dryer was ventless. If they read the request and knew dryers they would have know the dryer had a condenser. I have also contacted LG because they were listed as an authorized repair agent.

Very fast response & very flexible when my needs changed! I will call his again when I need help!…read more Thank you.

Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

I bought a dryer two weeks ago and I was very happy with the service I got…read more They didn't try to pressure me to buy a more expensive dryer than I needed. They also don't charge for electrical cords, vents, and disposal of the old appliance etc. as many of the big stores do. They delivered my dryer the day after I bought it. The guys that delivered and set it up were very good, pleasant and efficient. The last time I bought an appliance from a big box store, the man who delivered it gave me a hard time because he had to switch the door of the washer from the right to the left which the store knew it needed to do. At F &H they did the same thing without the hassle. I have also used this store for years to repair my appliances which had not been purchased there. Excellent repair service. A plus is that this is a locally owned store! Becky S.

Timely, knowledgeable, pleasant, and working thru the problem. Parts are ordered and waiting for…read moredelivery. Expensive for Wolf parts.

I called Mr. Applliance because my 5 year old Whirlpool refrigerator had stopped cooling. I was…read moretold that the next available appointment was in 9 days!! I don't recommend you call this business if you need a quick turn-around time.

Davis did a good job fixing y GE washer quickly. Even better, he diagnosed the repair for my LG…read moredishwasher and recommended replacing instead of repairing since the cost was similar. I really appreciated that. I'd work with PINS again

Very accommodating and helpful. Good service and a very nice technician. A good value for the…read moremoney. Since I wrote this review, I have had my dryer and washer serviced and it went very well. I

Chris was supposed to fix the dishwasher in the house that I just purchased. The seller paid him…read moreand he said the job was complete but when I moved in there was an inch of sitting water in the dishwasher and it will not drain or cycle through. I left Chris multiple messages but now his phone is out of service. My realtor tried to call, the seller's realtor tried to call, the seller tried to call and no one has received any response. CHRIS, if you are out there please come fix the project that you started. This is extremely unprofessional and getting ridiculous. I have been waiting for weeks.

I wanted to post about my recent experience with C & G Appliance Repair as a bit of a warning to…read morefolks. First off, there seem to possibly be 2 appliance repair companies with that name. This one lists an address in Timberlake, NC and a phone number of 919.433.7924. On August 19, I had an appointment with Chris to come look at my refrigerator. The ice maker has really not been working since I moved in in May, and the water flow from the dispenser was very weak. He showed up as scheduled, and told me the ice maker needed to be replaced, and that we should also replace the water filter. He had to order parts and would come back the following Tuesday to complete the repair. Now, this is where I acknowledge my own mistake - I paid by check up front for the parts and his initial visit. No need to tell me I shouldn't do that - lesson learned. In any event, I paid him $230. He had given me a window of 2 to 6 p.m. on Tuesday to do the repair. By 5:00, when I had not heard from him, I called and left a message. At 6:00, I called again. No call back, he just never showed. I tried to call several times after that but kept getting voicemail. I finally got a hold of him several days later. He told me he had had a family emergency and was on his way to UNC Hospital and was going to get back to me as soon as he was able. I told him I had been concerned that I got scammed and he assured me that I hadn't. I gave him the benefit of the doubt and told him I hoped that everything was going to be ok with his family. Another week passed. No call from him. The next time I tried to call, his phone was completely offline. The message I received indicates that it was a pre-paid and there were no more minutes on the phone. I tried over several days, hoping he would just reload it, but that has not happened. I am now convinced my $230 is gone. So I am posting a review on Yelp and Google Reviews, and notifying folks on the listservs to which I belong. I will also be filing a police report. I will happily update this message if I hear from him, but I am not hopeful that I will. And I would have happily waited as long as necessary for the repair if he had just contacted me and let me know what his situation was. But now it looks like I will be ordering the parts and doing the ice maker installation my own self. Thanks. - J UPDATE: I have received some additional information and might have been too hasty in airing my suspicions. I did not think I "rushed to judgment", but perhaps 3 weeks is not that long if there is a real health emergency. I will update eventually with details as the situation merits. To be clear, I had not yet contacted the police. I wanted to wait a while before I pulled that trigger. I'm glad I did.