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    Vacuum Doctor

    3.0 (2 reviews)

    Services - Vacuum Doctor

    Carpet cleaning

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    10 years ago

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    9 years ago

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    A1 Steamers

    A1 Steamers

    2.3
    (13 reviews)

    I was in need of some carpet cleaning and had noticed a few deals lately online. Before my purchase…read moreI checked out the websites of the companies and this is what I found for A1 "A1Steamers Carpet Cleaning San Antonio is a family business. We treat you and your property with the highest level of respect and care. Before we do any work we will present you with an up front written price quote for your approval. With us there are no games or hidden costs.We use newer professional truck mount steam cleaners with all natural products and organic deodorizers,Then we will do a hot water rinse and extraction to make sure there is no residues left behind. We do not use any tricky tactics like Bait and Switch,See for yourself by Purchasing one of our UP Front Complete Home Packages ,everything is included for the cleaning (Enzyme Pre Spray,Disinfectant ,Deodorizer) Optional items would be Pet treatment,Stairs and Carpet Protection.Mention this add and I will even throw in the Stairs at 50% off." I bought a deal on "Living Social" from this company. That transaction went pretty smooth and I called the company to ask about the process from there. The man that answered was very nice and explained that I had to go online to book an appointment on their website. He said that even though it was "Living Social" that I needed to mark the "Groupon" box when setting the appointment so they knew it was that type of appointment... ok... fine. I booked my appointment as directed and set the appointment for a time I could leave work early. I got a call that day to verify the appointment and then he called back later that day to see if he could come early... fair enough. First off.... they sent a contractor... not one of their own units. Second, the contractor got confused about the difference between "groupon" and "living social" and was telling us that he might not be able to do the job. After a call to the office and about 20 minutes of hassle, it was determined that "living social" and "groupon" were no different in the service he was suppose to be providing so the carpet cleaning was a go at this point. Third, the "enzyme" they speak of online is NOT part of the price. It's $15 per room. Fourth, the company doing the work did not have/use "newer professional truck mount steam cleaners" as stated on their website. The company that came out, used a portable unit that smelled like something between a wet dog and outhouse once it was turned on. All this being said, the man that came out was very nice, seemed to own his own business and does contract work with A1 and actually did a through job. The one spot I had is long gone and the rest of the carpets looked great. The smell from the machine left when it did so that wasn't as bad as I first thought it would be. In the end, the carpets came out looking good but NOTHING this company represents on their website is correct. Because they were not even the company coming out, I can't even give them credit for the carpet. I think some of this should be clear in the deals they are making. Tax is also not included in the "deal" which I did find in the small print later so I can't really hold that against them.

    I have A-1 carpet cleaners clean my carpet at my daycare every 3 months and they do a better job…read morethan anyone I've ever hired. They are also very reasonable with their pricing also. Thank you guys!!

    Vacuum Doctor - carpet_cleaning - Updated July 2026

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