Owner is always kind and patient. Merchandise is reasonable and the store is always clean.read more

Rafi is extremely helpful, patient and kind. He helped me with redesigning earrings, watch battery…read morereplacement and polishing a white topaz ring that ended up looking brand new. His prices are excellent and I highly recommend his store.

Burks Jewelers is a hidden gem that truly lives up to its reputation. I'm so glad I followed the…read morepositive reviews and brought my watches and a broken anklet here. The staff is incredibly welcoming, and their pricing is both fair and competitive. They did an excellent job replacing four watch batteries and repairing my jewelry. I'll definitely be back for any future needs and highly recommend them!

They repair eyeglasses! I was so excited when I saw their sign say they repair eyeglasses as I've…read morebeen trying to get (my mom's) Tiffany & Co glass frames fixed but Tiffany & Co no longer sources the screws and the local optical shops don't carry them either. Feeling frustrated, I have been driving around with them in the car. Upon finding Burks (for an Omega watch battery replacement) ... and seeing how efficient and amazing experience that was (real time folks - no drop off and come back later) ... I decided to try the frames for a fix ... AND THEY ARE FIXED! I can't wait for my mom to see them. I think she's forgotten about them by now. Thank you Mr Burk! I am a fan! And will be back!

Installed bands on Smart Watch at no charge. Staff member was very nice and helpful. Folks need to…read morevisit and come to appreciate what I experienced.

Ew. I should have taken the 1-star review seriously . I just wanted a silver wedding band resized…read more(made bigger). The guy said he couldn't do it without adding silver, and that it was better to replace it. They tried selling me a bunch of very cheap looking stainless steel and hollow silver wedding bands. When I said I didn't want them, they said they could make the ring bigger, but it would cost $80 - the entire cost of the ring. So I left, went to a small jewelry stand I happened to come across in Northlake mall, and the man there re-sized it perfectly for $30 and was professional and straightforward. I definitely wouldn't go to Flawless Jewelry & Phone Repair unless you know exactly what you need done and how much it should cost, and don't mind dealing with sliminess.

They're very nice, but just know before you go that their website mentions silver plated items, but…read morethey do NOT buy silver plated items. It would be helpful if they removed that on their site so that people don't waste the trip.

Need a quick sizing of my new watch bracelet and they did a great job quickly and very reasonably…read morepriced

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

I am using this jewelry for all my needs. They always provide excellent service and their staff is…read morealways very helpful. I would recommend them to anybody without any hesitation.

Good service Good price…read more Experienced staff Coming again and again I had watches adjusted and ended purchasing a chain from them, while I waited.

5 stars!!!! I had an amazing experience at midtown jewelers. Jennifer was extremely helpful, kind,…read moreand attentive. I brought in my dad's vintage seiko watch which was absolutely filthy after sitting around for ages and they did a pristine job of cleaning it. I also wanted the battery changed my unfortunately the inside was corroded but they offered me several solutions for that as well and tried to see if seiko had any parts to replace the inside so they could change the battery. Pricing is VERY reasonable and they are very quick and efficient. I would definitely recommend my loved ones and friends to go to midtown jewelers.

This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.