I have used All Star for several years. The work they've provided has ranged from malfunctioning…read morea/c, furnace and routine maintenance. Every technician they've sent or that I've spoken to after hours has been courteous, patient, and willing to go above my expectations to help resolve issues. The last few years, I've had the same technician service my units. Devan A. This has been especially helpful as the continuity has provided the ease of ongoing care to keep everything optimally operational. Devan is an excellent communicator as he takes the time to explain things in laymen terms. He also listens patiently as I try to explain things or play audios of sounds my fan has made. I've had several technicians, and of all the ones over these years who have offered top notch service, he goes far above that. The office is also helpful when I'm scheduling and calls when he is on his way. From what I can tell, this is a small local business, which I love supporting. These are hard working, high integrity people. And I'm speaking from years of experience. Not once over all those years have I had a negative exchange with this company.

We are grateful to All Star Heating and Air Conditioning for recent help with malfunctioning…read morefurnace. If I could add more stars to express my appreciation, I would. Our furnace showed symptoms of intermittently locking up overnight, stopping heating and I had to turn it off \ on to reset it for several mornings. We were worried about how long it may take to troubleshoot and order parts, if needed, because in several upcoming days our grandkids were about to stay with us for a week and November is a cold month. Mary from the shop, after I explained the concern, helped and bumped up our service appointment to the earliest possible time for us. Brandon arrived next day, was friendly, courteous and knowledgeable. He quickly figured out the problem and fixed it. He also explained how more regular maintenance schedule would have eliminated this malfunction. We are quite thankful to the team for their help. Would strongly seek for their services in the future, if needed.

Lance Gann is amazing! I have hired him several times to do window washing, pressure washing and…read moreroof cleaning. Prompt, thorough and does a great job. His prices are competitive and he is a really nice guy. Hire him! You won't regret it!

Cleaning was great, he came prepared for all window scenarios for both inside and outside. He also…read morecleaned out our gutters, and that has greatly appreciated and needed. I would highly recommend this company and I know we will use them in the future. The cost we clear and included a great breakdown of how everything would be cleaned

Paneless Window has been coming to my home for years to clean the roof, gutters, and windows…read more(inside and out) and have continued to provide thorough and friendly service. The last time they came out they cleaned our garage roof and porch cover even though I forgot to tell them. They are a great local business!

I had company coming for a party and my windows needed to be cleaned badly. I found their service…read moreto be fast, efficient, and reasonable. The window cleaner was polite and careful and I felt comfortable with him working in my home. I highly recommend this company!

Best carpet cleaning I've ever had. Carpet looks brand new. The techs, Jordan and Justin, were…read moreprofessional, efficient and did a terrific job!

Stay away - left spots on my carpet that weren't there before, and carpet felt stiff and gummy…read more Called Stanley Steemer to clean up the mess left by Chem-dry ... carpet is no longer gummy from whatever toxic chemicals they use; spots remain. They ruined my 18-month-old carpet. Update: Gwendolyn - thank you for your useless reply: as stated, the spots YOU caused remain after Stanley did their best to remove them. Your refund does not replace the carpet YOU ruined.

Plumb Fit was hired to replace our water heater for our rental property. Originally, we agreed on…read moreBradford brand, but at the time of installation, a different brand was installed. i caught it in time, and insist to have the original brand, They did make the change, but the mistake on their end caused us waiting for 5 and half hours for a simple project to complete. Another surprise(a bad one), is i noticed a big scratch on the new installed water heater (see pictures). I guess they really don't care. I found them via google search. I saw all 5 star reviews, so i decided to give them a chance, but now i question how trueful are those 5 star reviews from Google.

Mark from Plumb Fit recently installed a new toilet for us. His visit was his second visit. He was…read moreprofessional, friendly and did a wonderful job with the installation. I would highly recommend Plumb Fit. Their scheduler was prompt in responding to my call. All in all a great experience.

For as much as I spent, I would have expected a call back when the drawer they installed wouldn't…read moreopen with the bathroom door closed. (The door handle was not figured into measurements, see photo). They offered to come rectify the issue but, though I followed up twice, I have not received a response from my rep in many months. They were VERY flexible and accommodating up until everything was paid for. Then it was crickets. Still! Crickets.

Shelf Genie redid our pantry and it is much more usable now! Not only can we fit everything in…read morethere, we were able to empty out two whole cupboards as well.

I met Alex at the Tacoma Homeowners Show and requested a roof repair quote. They had someone at my…read morehome within a couple of days. Jornada was able to show me some underlying damage I didn't realize I had. I was quoted a new roof last year by another roofing company and I about choked when I saw they quote. Jornada came in way below the other company and with higher quality materials. I am on the books for my new roof. I would definitely recommend these guys.

Update: LOL, that's not what happened Bob, your office person wasn't cursed or yelled at. Was I…read moreupset that my roof failed after 5 years, yes. Was I upset that your partner came out and said he was going to take care of me and then you guys tell me to kick rocks, yes! Are there other issues with the roof besides the gutter that lead to its failure in 5 years, yes! But you wouldn't know that because you had no interest in taking any responsibility in fixing poor workmanship. I've attached the quote you did and you'll see where it says nothing about the gutter, so who's lying Bob? Don't worry, I'll make sure to follow up when my roof is fixed correctly and guess what, they even offer a 3 year warranty on repairs that's more than you offer on new roof installations. That's how much you believe in your own service you offer a tail light warranty. I gave you guys an opportunity to help fix this and you declined, so don't be upset about the bad review and the only person being unethical is you lying to make up for bad service.

Professional, courteous and knowledgeable! We have a big project: new lights, outlets, car…read morecharger, full panel change out. Huge renovation project. Timberline Electrical handled all of it. Very pleased! Fair pricing, attention to detail. This one is going in my book of who to call FIRST.