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    Valley Honda

    4.5 (391 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

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    Out of all the dealerships I've been at I have to say that this was the best experience I had so far. Thanks to Natallie and Diego for working with us we got a really good deal. Everything went quicker than I tought and the experience in general was pretty smooth. Definitely coming back

    Anita M.

    My husband and I have been going to Valley Honda for service since 2020 when we purchased our Honda CRV from Honda Schaumburg. From a service perspective, Valley Honda is always prompt, friendly and efficient. They always return my car in great condition with issues fixed. Due to our usage of Valley Honda for service, we started looking at the car options in sales over the last couple of months. My husband and I went in last Friday to trade in our CRV and buy a (certified preowned) 2021 Honda Passport and had an amazing experience. It definitely topped our previous experience at Honda Schaumburg. When my husband inquired on the Honda Valley website for our appraisal, it actually sent an inquiry to the team. Luckily, Manny (Emmanuel Monjaraz) was the sales associate that responded. He was extremely professional, friendly and willing to help. He sent us a personalized video of the car we were inquiring about. He facilitated the trade in and purchase flawlessly with the help of his team. The business manager we worked with when negotiating the interest rate was extremely helpful too by calling the bank and working with us. Furthermore, Manny's coworker, Chris, was also extremely helpful and just an overall pleasure to work with, especially after having been there for hours and being ready to be done with the process. We felt like there was transparency and good intentions overall, which is sometimes difficult to feel in the car buying process. We'd absolutely buy/ trade in with Valley Honda in the future!

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    8 years ago

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    9 years ago

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    5 years ago

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    9 years ago

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    7 years ago

    I recently leased a car from Tyler Davis. We loved the service and attention to detail we got from Tyler. AND, we got a good deal!

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    9 years ago

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    10 years ago

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    17 years ago

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    7 years ago

    Got a new civic. They beat all prices and Ramon was great. He was patient with all my questions and worked with me to get me a great deal.

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    11 years ago

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    7 years ago

    The service was quick and they were able to explain everything to me. I never felt pressured into getting more done than I came in for.

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    11 years ago

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    I also had 2 different salesmen Brandon and Brian who were both very nice and took time to answer all my questions.

    Mentioned in 22 reviews

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    Napleton's Valley Hyundai

    Napleton's Valley Hyundai

    2.2
    (349 reviews)

    I had an issue with my Elantra stalling on the expressway. After contacting 3 dealers, Napleton's…read morewas the first and ONLY local Hyundai dealer that had the courtesy to return my call to book my appointment (other dealers just sent multiple robo-texts). They were able to make sure I got my car in first thing in the morning the next day. From the minute I pulled my car in, Diego treated me with courtesy and respect, made sure I understood any warranty or recall work that could be done for no charge, and made sure that I had a ride back and forth from the dealer. I received progress texts during the day, and the minute the car was done (for the price that I figured it would cost), I was notified I could pick the car up. They didn't try to upsell me anything, they made a couple of simple suggestions about things that might need to be addressed soon.The car had been washed and vacuumed as well. I read SO many negative reviews on here regarding this dealer that I was admittedly nervous. My experience could not have gone better!

    Very disappointed by salesman and dealership after Jordan Kabranov could not find the time to help…read moreme, after spending the day driving up there to buy a car off internet. he passed me on to the next guy I new I should have walked then, everything he said was a lie. I will never buy a car from Napleton's again. My concerns have been not been fully resolved you guys have done nothing why would you think they were resolved. Called several times no help or owner at this number. Look up action taken by FTC against them in 2022.

    Enterprise Car Sales

    Enterprise Car Sales

    4.3
    (34 reviews)

    This review is for Tobias King and Blair Berg…read more If you want to have a comfortable experience and be directed to the right car at the price you are willing to pay, see Tobias King, Sales Consultant at Enterprise Care Sales in Aurora. Tobias actually became a friend along the way. He patiently listened to what we were looking for, then brought the car up for a test drive. He answered all of our questions. We felt as if we could leave at any time, which is different from previous car purchase experiences. But we didn't want to leave because we were learning so much. Blair Berg gracefully walked us through financing and we obtained a better loan than we expected. Thanks to both Tobias and Blair for such a comfortable experience. John and Barb

    Bought a 2024 Audi A5 in June, 2026: Here's my experience:…read more POSITIVE Saw the car I wanted on their site and because the make, model and color would be snapped up ASAP, they grabbed it right away and it was transferred from another city/state within a week later. At my request, they held it for me for 5 days until I could get there from my home 90 miles away. The salesman was nice, personable, accommodating and answered all my questions. He should get a better job elsewhere. The car was in pristine condition - inside and out. They attached one license plate for me and gassed the car before I drove it off the lot. As I'd been renting a car from Enterprise, I was able to drop it off there (different location from the rental origin) without an extra charge. NEGATIVE They will push the warranty, even if it includes flirting shamelessly! It could be that I was in a hurry, but they should have attached the second plate. Now I've gotta pay someone to do it - I'm not handy. I was paying cash for the car which at first, I going to do via wire transfer. However, telling me it would take a day for their "corporate office to receive the wire transfer", they wanted me to do the wire the day BEFORE I was scheduled to pick it up. While I was 95% sure I wanted the car, I'd only seen it online and I wasn't about to pay for it until I'd seen it in person and test drove it! It's 2026, folks and wire transfers are immediate! Don't test our BS meter. I paid by cashiers' check instead. Also, because I wanted to get miles on my credit card, I asked to put $10k of the $34k+ cost on it, but $5k is the most they'll let you put on a card (obviously, they want every opportunity to finance the cars they sell. One day soon, someone's going to challenge this in court and win). They wouldn't even let me put the warranty (which is a separate purchase) on my card. (the two points above are likely not under the salesman's control) Finally, and the most disappointing part of the experience: Once I bought the car, I immediately drove it to a mechanic I'd made an appointment with to have it checked out. They spent several hours inspecting it and told me that Internally, it was all good. BUT, while it was up on the lift, they saw it had been in an accident: the passenger door on the driver's side had been replaced and cheaply done with 'Bondo'. Sure enough, the paint doesn't exactly match. No accident was reported on the Carfax report. I called Enterprise Car Sales to discuss this with them and the dealership manager said: If it's not on the Carfax report, we don't have to tell you about it and we're not responsible for it. FYI: Don't trust a Carfax report.

    Toyota of Naperville

    Toyota of Naperville

    3.6
    (405 reviews)

    I may change to great, but, will have to see how the service turns out!!!…read more Most of us hate buying a new car, because of the cares sales people BS. After doing my research on prices, I had a good experience with (Dan Wolf) Naperville Toyota. I also love the proactive approach to their service team. I'm having to me customizations done to my new Tacoma and they have been amazing in their responsiveness. Great job team!!!

    To begin, I bought this car brand new at Toyota of Elgin, but every time I go in for a simple…read moreservice, they give me a dozen things it does not need and make it imperative that I have them done asap plus do not check for what I want done. And, the service check takes forever (think 2 hours on a Saturday): 1. New tires (I went elsewhere for half the price, but that place told me i had at least another year on the old ones, so I was switching them out early) $2500 at Toyota ($1130 for four locally, better brand, original equipment). 2. Brakes: they did not check them even though they said they would. Instead tried to sell me a front caliper cleaning $117, rear caliper $117 nope. What I did need was the supposedly free brake check that they "forgot" to do. At local shop, told I have 80% wear left. Free check. 3. Rodent Deterrent -$303 nope don't need that. I use bait boxes in garage. 4. A/C Heater Cleaning $205 nope, don't need that 5. Fuel Induction Clean $299 nope, don't need that 6. Wheel Alignment $159 nope, don't need that 7. PCV Valve Replacement $142 huh? 8. Brake Fluid Exchange $267 yes, local shop said I could use that but they charge $140 9. New rim (it's a large scratch, who cares) $994 So, I came in for a brake check that they forgot to do, windshield wipers, and a tire check, and they wanted to charge me $4143, but I got out for $77 for the wipers and what they termed a "basic car check" that does not include checking brake pads. Who can afford this larceny? And, how can a "basic car check" not include the size of the brake pad remaining? My car has 35K miles on it now (it had 33467 at the time of the Toyota basic car heck). Guess where I'm not going back to today, now that my car keeps saying I need the oil changed? And, how do I need the oil changed when it's only been 2000 miles. I'm guessing that's because it's been 6 months. So okay, that's fine, I had it done locally for $95.00 and $38 to rotate my almost brand new tires. At least Pinnacle will do the brake check for FREE. Note that terribly damaged (not) rim in the photo on back tire. If you buy a Toyota, do not have it serviced at Toyota of Naperville, unless you like throwing cash out the window.

    Motor Cars Mitsubishi

    Motor Cars Mitsubishi

    2.7
    (74 reviews)

    bought an Alfa Romeo 4c unseen and had it shipped from Chicago to Palm Springs, CA. Rakan, the…read moresalesman, is the epitome of professionalism, personable, attentive and prompt in answering questions and queries. Would buy a car from him anytime! Unfortunately, management is the epitome of used car sales sleaziness. Dishonest, lying and evasive. Very unfortunate

    Make sure to check their other reviews online, like on CarGurus.com, Yelp, etc. Unfortunately, I'm…read morenot the only one with similar experiences. Super disappointing experience with these guys. I purchased a vehicle from out of state. Mo was mostly helpful through the sales process despite not having the strongest communication practices. However, as soon as everything was signed, the process took a turn. They took over a week to schedule the delivery of the vehicle and didn't communicate about what was happening despite several phone calls. The first I heard about the vehicle officially being delivered was when I got a random "I'll be there in 15 mins" text from the courier. When it was finally delivered, there were several undisclosed issues. 1. The brakes had been replaced WITHOUT HAVING PLUGGED THE SENSORS BACK IN! I had to pay $300 to have a mechanic diagnose the problem and plug them back in. 2. The tires were installed without the pressure sensors. (Which throws an error message every time I start the vehicle) So now I have to pay to have the tires removed, dismounted, and the sensors installed. Ultimately, the shop quoted me $1500 to diagnose and fix the two issues. Apparently, I should've gotten a pre-purchase inspection. However, I didn't know that was a thing - and when I explained to the salesman that I'd never purchased a vehicle out of state and would like to do anything I can to make sure I was purchasing a solid vehicle, the only thing I was offered was a video walkthrough. When I called (repeatedly over 2 weeks) I was continually told that someone would call me back. When I finally got ahold of someone the manager (Jamel) was dismissive and condescending. He repeated talked over me and suggested meaningless, unhelpful "solutions" (like bringing in the vehicle - to a different state- or offering to compensate me for only the wholesale cost of the parts needed). When I told the manager that the whole experience was unhelpful and disappointing and that I'd be leaving a review to try and warn others about my experience, he mumbled something and hung up on me. The experience may be totally different in person, but if you're buying out of state, I'd choose another dealership.

    Valley Honda - car_dealers - Updated July 2026

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