I left this establishment approximately 30 minutes ago, and I can confidently say that I will never…read morereturn. My first experience here was positive; however, my most recent visit was extremely disappointing. Upon entering, I was not greeted, which initially did not concern me. However, I became increasingly uncomfortable when the cashier began continuously staring at me. It was not an occasional glance -- he watched me the entire time I was in the tequila aisle. He may have been the same chunky cashier referenced in a previous 1 star review. Even when another customer called for assistance, he only looked away momentarily before returning his attention to me and monitoring my every movement. This behavior made me feel extremely uncomfortable and unwelcome. To anyone considering patronizing this establishment, I would strongly recommend taking your business elsewhere. Racism and discriminatory behavior should never be tolerated.

Good bourbon selection but less than stellar customer service, felt very dry and unwelcoming, still…read morespent over $200 on some finds but felt unwelcomed and watched the whole time.

Total Wine in Northridge is hands down my go-to spot. Their selection is honestly unmatched--they…read morehave just about anything you could want, whether it's beer, champagne, whiskey, scotch, or wine. No matter what I'm looking for, I can always find it here. Every time I visit, the employees are super friendly and helpful, which makes the whole experience even better. They're knowledgeable and always willing to point you in the right direction if you need help choosing something. On top of that, their prices are usually really competitive compared to other places, so you're getting great value too. Definitely the spot if you want variety, good service, and solid pricing all in one place.

I've always enjoyed shopping at Total Wine, especially at the Pasadena location, so I was excited…read moreto find another store close to my new home in Northridge. Unfortunately, the customer service at this location has been disappointing. During my visit this afternoon, I needed help finding a few items. Staff simply pointed me toward an aisle, but the products weren't there. There wasn't much effort to assist further or help locate them, which made the shopping experience frustrating. The selection is still excellent, and I'll continue shopping here because of the convenience. However, I'll likely stick to online ordering with curbside pickup since it's a much smoother experience than shopping in-store.

Serob is exceptionally great at attending his customers !!!! I stumbled across this liquor store…read moreone morning, just wanted a little kick start for my day. Amazing place to come. Always makes me feel like at home !! Serob and Gary are AMAZING !

Great fellas! Family feel and SUPER CLEAN! Well put together…read moreand the variety is stellar and best prices on most bottles. And! I found my Fortuleza tequila which is not easy to get! Come see for yourself!!

Excellant service, very helpful. My son and son in law loved and enjoyed what I purchased for them…read more Thank you for the pick, since I do not drink but I love to give a nice gift.

Always the great experience at the bottle shop. The clerk Jose was so kind as to hear me vent…read more Now that's customer service. There's snacks and plenty of drinks for those 21 and under

I didn't catch her name, but she has locs and dimples and she's thick. She's honestly the best…read moreperson there. It definitely doesn't hurt that she's pretty too, haha. Every time I come in, she's always overworking herself and helping multiple customers at once. I've noticed such a positive change since she's been working there -- things run smoother for sure. People really need to learn a little patience because she's clearly doing her best

Wow, this place has some of the worst customer service in the entire city!!…read more Didn't realize it until we had an awful experience and then started reading reviews after the incident. Called the store to find out about a specific product & the girl immediately dismissed it saying they didn't have it without obviously checking and then she hung up without warning. Called back and she had said she thought the call was resolved and we told her we were just making sure that she actually spelled the product name correctly and actually checked the system and shelf which she assured us she did even though it was impossible in the amount of time. She was very obviously just telling us anything!! Luckily my husband had been there a few weeks earlier and found the exact product that she assured us they didn't have and so we went ourselves anyway and sure enough...found the product in multiple varieties right on the shelf!! Not only is this lazy employee,that may be named Yoselin according to the receipt, costing the store potential sales, but she is rude and lying toward paying customers!! All we can do now is hope hard that a Total Wines and More finally moves into this area!!

Boycotting this place for a SECOND time ! They tried to close up shop over an hour early and…read morerefused to sell me lottery at 9:50 when closing time was 11:00, stating that the machine was shut down for the night - I hope the owner sees this , it was last night , June 14th !

I always stop by "Valley Bev" when I am in Sherman Oaks as they have a wide variety of spirits and…read morediverse selection of beers (I'm talking stouts, sours, international, local, etc. etc. etc.) to choose from. Eric and Daniel are great and are always so helpful. They have vast knowledge on all the products and offer great recommendations based on what you like. Echoing many of the reviews, I do have to mention that occasionally I have brought home a beer that turned out to be expired which was unfortunate as many of the ones I buy are in the $7-$12 range.

What a horrible establishment. The employee out front who was vaping seemed awfully irritated that…read moreI came into the store because then he had to stop smoking. Shitty prices and an even shittier attitude. No thanks

Best ever liquor store with it's coldest beers and awesome customer service. A guy named Mushegh is…read moretop one Gentleman, best assistant and handsome. good luck

Far Niente produces the best white wine I've tasted so I was excited to try their Dolce 2004…read moredessert wine that I found at Tarzana Wine and Spirits. I generally don't drink dessert wine nor do I spend money on expensive bottles but I know Far Niente doesn't play around so I treated myself to this delicious rare find. It did not disappoint! I sipped it chilled straight and enjoyed all of its glory and if I bought it again I would pair it with pound cake, cheese and grapes or vanilla ice cream. This is a special occasion wine, and I treasure the gorgeous bottle! Tarzana Wine and Spirits is great for alcoholic and non alcoholic drinks from all over the world (I once bought RC Cola there) Always nice and helpful staff and good parking.

Prices are Crazy High and Simon was a real jerk the last time I came in... He introduced me to this…read moreBourbon and says, " call me back tomorrow and let me know how you like it" When I called him back it seemed like he forgot that he wanted to be updated and I said, " the bourbon was delicious " and he replies " Yeah.... So?" Like I was bothering him... I stopped coming here for a long time as I'd rather support a business that values my patronage... Sorry Simon... No Mas for me!!!