If you're in need for a new dentist I would suggest looking elsewhere. The staff puts a lot of pressure on patients to buy unnecessary services and treatment upgrades and is completely out of touch with what the patient actually needs. I experienced a lot of pain and discomfort during the exam and cleaning and did not feel that the staff took the time to address my concerns seriously. I took the time to speak with Dr Dustin Bailey about my concerns and asked if I could get some nitrus during my upcoming procedure. At first the staff said they don't have nitrus but Dr Bailey confirmed they do offer Nitrus and send his billing person to speak with me. The billing person said that the Nitrus would cost $150 and that they can not do anything about the price. I was shocked with the quote and told them I have used nitrus in the past at my previous dentist office but was only charged $50. I told the billing person that if they cant do anything about the price I will have to leave and find another dentist to which she responded "OK, no problem". So I canceled my appointment and am looking for another dentist. read more

I signed up for Valley Modern Dentist before I really knew anything about the services offered there. I was extremely pleased to get a computer-generated crown the same day I chose it! This crown fits so perfectly that I have not had any of the extended sensitivity that I have had with my previous three crowns. I am so thankful to have found this dentist office that does everything in one place, and the phenomenal tools they use to create the perfect crown in one visit! Dr. O'Neill was great, and so was Nereyda who designed my perfect crown using their amazing computer program. I have already recommended this dental office to my friends and family. read more

I really like Dr. Johnston, but this is the slowest place. way more money than any other dentist! you have to spend an hour bargening just to get the price down to where every other dentist is already at! I just want to go in, get the work done and leave! I DON'T want it to take up my whole day. as soon as I get the work finished I have already paid for I will never go back! I have never been to a Dr where you spend more time going over the price of a cavity than getting the work done. read more

Okay, let's start from the beginning. Last April I went in to this office to find out why I had tooth pain and to get a cleaning done, they were offering a new patient special of $39 for exrays, exam, and a cleaning. After my exrays they told me I had to go to a specialist that can do a root canal, and that they won't do any cleaning until I got that cavity problem taken care of. This year I am getting braces and need to have a good cleaning done first. So since I had paid for one and not received one I thought I would go back in and get my cleaning that I had already paid for. So I went in today for a cleaning, no problem. The issue I have is that the dentist that scraped my teeth did a terrible job. She obviously hasn't been a dentist for very long. She caused so much pain and she made my gums bleed way more than the usual, and she got the hook behind a tooth and instead of pulling she was twisting the hook and if I had not made it clear that it was hurting me she may have done something really bad, it felt as if she would have broken that tooth because she was being so rough! The appointment was at 3pm today and it's now 5pm and I STILL taste blood in my mouth and I am still in pain. And they didn't even offer me a rinse cup so I can rinse and spit. I would not recommend going here to anyone. I've had better experiences at Comfort Dental! read more

WORST dentist office ever! I would rather go to Comfort Dental - at least there you know what you are getting, at Valley Modern they are only interested in your money, which they cannot do correctly. Quoted me one price and then came back a month after that and told me that I owed them $200. Then sent me to a collection agency after 1 month. Me & my significant other have spent over $7000 this year with these people and I will not give these "ambulance chasers" another dime of my money! read more

They are flexible. I decided to go there because they were close to my house and my grandparents went there. I scheduled my appointment a week in advance and this was the most impressive part, they are really flexible, you can come in when it is convenient for you. I have had only one other dentist in my life and he was very personal and old school. After the X-rays, I was put into the exam room and had a short conversation with the dentist about how I got there. He did his exam and was vocal about what he was doing. He did the exam before the cleaning. The Cleaning was felt like the quickest I have had. Here is where I started feeling uncomfortable. I felt as I if I was being sold a car. Sense my old dentist was so old school and did a huge filling before a small crown. The dentist wanted to do 2 crowns. I felt as if it was excessive to do the two. He was showing me why he wanted and put emphasis on the what if's and what could happen. I decided to schedule a crown for the worse of the two. At first I was told about that they cost about 500$ after insurance. After the insurance I was supposed to pay roughly double that. I couldn't afford that. They offered me a payment plan but considering current economical times I decided I didn't want to go into debt. The haggling began and I felt I got a good price on my crown. The procedure was quick and easy. I also had a bottom permanent retainer removed. I got a orthodontist consult. The Orthodontist was adorable and very smart. I feel as if your kids were nervous about getting braces she would make them feel comfortable and and possibly excited about braces. Victoria the receptionist is very good at her job and can work with your schedule. Allie the benefits coordinator was excellent. I thought I had dental insurance and she found out that I didn't have dental insurance through my work. I am under 26 so my mom's insurance still covered me. My insurance is a local Utah insurance and it was very different for Allie, She was able to work with that insurance type instead of denying my coverage. That was cool. Overall they will take care of you and like to take care of there costumers, I felt as if I was a costumer and not family as my old dentist made me feel like. read more

I just wanted to go for the introductory cleaning. The girl taking my x-rays didn't know what she was doing and she had to get assistance and they ended up taking more than enough x-rays for me. My gums were in pain by the end of that. They pushed for extras that were just out of my budget, I didn't even get my teeth cleaned and they kept my money!! The only thing was nice staff but that doesn't move me to want to come back again. Will NEVER go back and/or recommend them to a refriend. read more

Can't give them any stars. The insurance clerk could use a lesson in honesty and insurance billing. The dentist did a terrific job on the dental work. It was expensive work. And the the insurance/payment clerk generously offered a payment plan with no interest. Nice. Except after we recieved the EOB from the insurance company, we noticed that the numbers didn't work. The insurance company paid the contract amount for the work billed but our bill was much more. That payment plan? Was for the difference between what the insurance company contract amount was for the work they said they did (they type of crown, etc.) and what they told the insurance company they actually did. They bill us for the difference while taking the contract amount from the insurance company. That is fraud. Despite the fact that we took the EOB to them, and asked for an explanation and a correction of their billing, they did nothing. We had to get the insurance company involved, and after they pointed out to the dentist office they had committed fraud the billing was adjusted. But when we went to them for our money back the woman kept pointing out that they had done us a favor by doing better crowns than the insurance would have paid for, and said the difference was a wash. Ummm, no it wasn't a wash and they owed us for what we paid because the insurance paid the bill as it was supposed to be paid and we didn't owe them any money - never had. The woman just wanted to gloss over that part until we did the math for her. Unbelievable. The dentist may be awesome - and we have no complaints with the work that was done or the care the dentist took - but the office staff needs a lesson in better business practices. read more

This was by far the worst I have ever experienced at a dentist office. From the receptionist keeping my card to the dentist actually in a rush to have lunch ( which I overheard him talking to a nurse about it) hurt and scared my gum. it is over priced for what they do. I could go on about how bad of an experience I had and being just one visit I will just say if you can go some where else you will be better off. read more

AWESOME OFFICE!! Great dentists, hygienists, and staff! Very high tech equipment and cutting edge technology. They even have flat screens above the chairs, what a great idea! read more

I am not a fan of dental offices, but these guys have changed that thought. Everyone here is so friendly and welcoming. Dr Johnston is amazing! He is very good about making sure you are comfortable and unable to feel anything. The techs Christina and Stephanie do a great job as well. I would definitely recommend these guys to anyone and everyone who is looking for a dentist, especially if your past experiences elsewhere have made you hesitant. Valley Modern Dentists take great care of their patients! read more

I had to give a star so the system would allow me to post a review!!! I would NOT give this dentist any stars. They are pushy on services not covered by your insurance. They call continually to find out when you are going to schedule THEIR recommended procedures even after you tell then you can not afford it!! I was in for a toothache on Oct 2014 and was told I had an abscess visible on this tooth 2 years ago and they weren't surprised the tooth was so infected. Mind you this was the first time they mentioned it. I had a root canal about 7 years ago from a different dentist and she did not complete the root canal, left debris in the canal thus the abscess. That would have been helpful information 2 years ago!!! Then because it was a re-root-canal Dr. O'Neil said the endodontist , Dr. Lowry had to work on it. They contacted my insurance and gave me an estimate based on my benefits....it was over $1,700.00 for just my portion!!! After calling my insurance I find out that Dr. Lowry the endodontist is out of network with my plan and my plan told the office staff! The estimate included the over priced crown they said I would have to have replaced and they were going to charge that through the out of network provider as well!!! They evidently did not feel it was important to advise me Dr. Lowry was out of network. The next day after starting the oral antibiotic, the abscess started to work it's way out of my gum, as is normal I guess but when I called to explain the pain was greatly increased from the day before and I had a lump on my gum, Dr. O'Neil stated, "since you chose to wait and not come in last week when your tooth first started hurting the infection got worse so now you will just have to deal with the pain and wait it out"!!!! UMMMM...NOT OK!!!!!!! I lanced the lump myself and drained the infection, then I called a different dentist office and switched dentists. Yes I still had to have an endodontist complete the re-root canal but they made sure he was in network with my insurance and the general dentist will repair or replace the crown which ever I need and the estimate for my our of pocket portion is HALF of what Valley Modern Dentist advised! I will NOT go back to them nor will I ever advise anyone else too!!! Ran as fast as you can from them!!!!!!! read more

They are consistently late (even in the mornings). The demeanor is unprofessional. There are charges that are suspect, as well as services. They ask you to sign documents that you cannot see, and you have to ask to see what you are signing. read more

Please read fully if you care about you well being, because they dont! First off, Look at the ratings of they places... They are only concerned with your money. They do bad work, bad issues on the patient. And i currently have 3 crowns not totally covering my teeth and dental cement stuck between teeth, i cant even floss between them. they tried to use the sandpaper floss to fix it at the time but just gave up and sent me on my way WITHOUT CHECKING THEIR WORK, they let me be like that for a year, tried to call many times to set up an appointment and never got a call back. They offered me a settlement but i have to agree to not bad mouth them or tell anyone what they did pretty much! Aracely Diaz is a joke. Shes rude and blames their mistakes on you. I advise going anywhere else. Feel free to reply if you want any proof or more details, if you're paying the prices the dentist industry asks, id expect quality work. read more

Picture spending four hours in a dental chair and finally having to ask to go to the rest room. We are new to Centennial and took a risk on this dentist based on the few good reviews. My wife had a broken filling so we needed to get in fairly quickly. After the preliminary new patient work was complete they went to work on the crown. After several hours it was ready to be placed and the dentist left the room leaving the dental assistant to finalize the crown. She did it incorrectly, for two more hours the dentist tried to fix it to no avail. It was so bad that my wife's jaw was trembling and she literally had to stop them to ask if she could go to the restroom. At one point they left her with the bright light in her face for over 10 minutes to consult with each other what they should do. In the end at 7pm (her appt was 3pm) they rescheduled for her to come back the following Monday to replace the crown at no charge (in my mind the right thing to do was to do both for free after we already paid $750 out of pocket. Unfortunately it isn't over yet. She went back the following week to have the crown replaced. As they gave her the shot for Novocaine they hit a nerve causing excruciating pain which they simply dismissed as (it happens all the time). Both my wife and I go to the dentist every 6 months which is easily over 50 dental visits between us and this has never happened. After finally fixing the crown he went on to say that she may need dental surgery and that she had an abscessed tooth that would cost $2300 out of pocket to fix. It took another 3 hours for this visit. 7 hours and excruciating pain total. Of particular concern was the lack of professionalism in the office. Here is what my wife said, 'The thing that was really different from L'Abbe (our dentist in Duluth) is that they talked about patients all the time. You really felt like an object. Just very unprofessional atmosphere and it's clear that the assistants are clueless. I honestly never felt comfortable. All my senses were heightened and stressed. Seriously, this was so bad. Spoken from a woman who had 2 root canals at the dental school at Iowa City, while pregnant and with minimal pain killer. My mouth is used to pain but this was crazy on all levels. That's why I was so sore Tuesday.' She won't go back, we'll get a second opinion. Update 7/28/2016: We got the second opinion and are very pleased with our new dentist. Unfortunately we are faced with a new crown on the same tooth. The 2nd crown the original dentist put on was also placed on incorrectly, there is a space inside that will cause tooth decay if not replaced. If the dentist would have taken an x-ray after putting the 2nd crown on he would have noticed the gap and known he made another mistake. However, he did not take the x-ray. We are working with insurance to determine whether or not we can be refunded. I believe I will also be fling a CDA complaint, soon. read more

Excellent customer service, I am planning to do all my dental needs in this office. Thumbs up for the whole team.

I would not recommend Valley Modern Dentist at all my daughter and I went in for cleaning and I was told my mouth was a hot mess and I needed work now , I only needed a crown and for my daughter she just got her braces off with another orthodontic provider and Valley Modern Dentists charged my insurance Orthodontic treatment of 325.00 and my insurance paid them 175.00 they also billed for me having orthodontic treatment as well , I called them and asked why they did that she said they did not the insurance did it, ok I work in a doctors office and I know that is not true . I had to call several times and finally I told them that was insurance fraud and I was going to report them to the insurance company which I did , I still have not gotten a new EOB stating they treatment that they did and refunding the money that they got for treatment not done . I would not go to any of there locations at all....DON'T GO read more

My husband went here a couple of years ago and everything was fine. However, he's had a problem with a tooth since November and this place just kept messing around. He went in before Thanksgiving, they took x-rays and prescribed an antibiotic and scheduled him to see another dentist that's only there sometimes a month later. The antibiotics didn't work, so I called them and they prescribed more of the same. Then they called back and said the visiting dentist decided he couldn't do anything for the tooth. He got rescheduled, the infection was still there, and when he went in they said they'd have to pull it and do an implant, since it only cost "a little more" than a bridge and he still had the infection and they were prescribing the same thing....that never worked in the first place. Finally go fed-up, called a dentist he used to go to who had moved across town. This guy prescribed a drug that worked and we're getting everything going in less than a week. If you don't mind being jacked around for months, then Valley Modern Dentists might be just the place for you. Otherwise, save yourself some time, and some money, and go someplace else. read more

I would not recommend this office. The Dr. (Who made sure I knew that he owned the business and another office in Parker) behaves like a used car salesman and started telling me that my teeth were 'horribly crooked' ummmmm....I had braces before so....he lied to me. Then told me that I needed all this expensive work done when I had been to my previous (who I will never leave now) and I didn't need anything done then....crazy that my mouth could be, in his words rotting out of my mouth. He then went over all the costs and it was OUTRAGEOUSLY expensive....and I told him so.....he actaully told me to 'raid my 401k'!!!! Obviously he is just in it for the money and doesn't care about helping people he cares about lining his pocketbook....he sees people as gullible and misuse his power as a dentist to make people feel desperate and scared to give him money and pay for services they may not even need. read more