We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Garabedian Plumbing saved the day for me. Frozen pipe burst…read moreand started to flood my basement. This happened at 11:30pm. I called them and their answering service said they would have their on-call tech give me a call !5 minutes later I received a call. He asked if I had shut the main water shutoff valve off, I told him I had just moved into the house and did not know where it was. He instructed me where and what to look for in my basement. I found it and shut the water. He told me he could come out that evening but if I could get through the night and wait till the next morning, I could save 50% on the labor charge since overtime rates were mandatory. They sent a tech at 8:30 the next morning and within 2 hours the piping was replaced, and he installed some insulation to prevent future freezing of the pipe section. Very professional operation. Thanks, Steve L.

Moved an ild oil pipe from our home in the wall so it could be opened up , took a while but was…read moreglad he could do it. Very professional

The weekend before I was scheduled to be out of town, the pipe from my bathroom radiator to the…read moredining room radiator began leaking. I called George Patey first thing Monday and was told they were booked for the week. But, they told me their plumbers were going to be in my building that morning. I should ask them to look at the job and see how much time it would take. The plumbers told me it was not a minor issue but they promised they would at least put some WD-40 on the decades-old joints to make them easier to remove. They couldn't promise anything. I had a doctor's appointment and left my door unlocked. When I returned a couple of hours later, I could tell they had been in my apartment. I was expecting that they had applied the WD-40. Instead, they had fixed the pipe! I couldn't believe it. Here's a shout out to them for going the extra mile for a customer in need. Frank Carbone Perry Street Brookline

fantastic company. very responsive to our needs…read more pleasure to work with and they come with my highest recommendation.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Would not recommend using plumber. Called for details regarding the soonest they would be able to…read moremake it, he disregarded everything I said and was very persistent that he will not help me. I am without heat and called during emergency hrs, customer service was beyond awful. Would not recommend anyone to this company. Good luck. I was given excellent elsewhere. Worst customer service ever! Please improve on communication skills with customers.

Always calls back and provides excellent prompt service! Has an excellent crew of friendly and…read moreprofessional plumbers !!!

I had cracked and leaking pipes that effected my kitchen sink and I was referred to him by my…read moredaughters employer. He and his partner came and fixed it in a very timely manner and were very professional. I will recommend him to anyone I know in search of a plumber and keep him in mind for future services. - Karen D.

Steve completed a large commercial plumbing project at one of our locations and he, along with his…read moreteam, were onsite for several days over the course of a month or so. He was very professional, timely with his work and the finished plumbing was impeccable. Peace of mind is what comes to mind when I think of Steve completing a plumbing project. He recently installed two toilets in my home, one of them on the weekend, and was available to answer the many questions my husband had regarding some other possible plumbing issues. I would highly recommend Steve for all of your plumbing needs!

We reached out to J Brennan as our 35+ year old furnace was leaking water. Needed replacement (not…read morea surprise). He gave us a quote, and installed the new furnace the next day. Due to some aging issues with two of our original cast iron radiators, they both broke likely due to freezing when re-charging the system. John and his team fixed these by capping/cutting the radiators of the system (as we requested). No extra charge. They were communicative, neat, and we would use them again.

John recently completed a whole list of plumbing work for me, including repairing a leak,…read moreinstalling a dishwasher and shower set, replacing pipes and cleaning the furnace. So happy to have found a plumber who shows up on time, does great work, is friendly and extremely neat, and answered all my questions! Very highly recommended!