Went in last Tuesday to buy concrete , by the time I left the store I had one of the employees…read morecoming at me in a threatening manner ! (Also in my opinion threatening me ) he was calling me names (" F---ker" and "limp dick") I have been trying to get ahold of assistant manager , they says she is there 4 hours a day ( but never there when I call) The manager ((Richard Eck ?) they say is there only on Thursday (but not when I call on Thursday) So Calling John at corporate?

This store staff is incredibly rude. I literally went through the entire store without one person…read moreoffering to help me find anything. And without asking me to wear a mask. Then when they finally approached me to tell me that I could not finish my shopping because I did not have a mask on. I told them that I had a medical condition and that I could not wear a mask. They then proceeded to tell me that even though I had that medical condition they would not allow me to purchase the items that I already had picked out. This store is garbage and should not be shopped at. So much for living in America home of the brave land of the FREE! Yelp would not allow me to give it a zero Star rating otherwise that's what this would be.

Very knowledgeable employees work here. The hardware selection is very helpful for adding a few…read moreitems that are desperately needed to finish a project. The home goods section is also super nice. I'm glad to have this great resource in my neighborhood.

I wonder whether anyone else has noted in her or his review that this store has a back room where…read morehandy employees can do simple repairs on household items using equipment that customers don't have to purchase!! I was at the store recently, and an employee who is a retired mechanical engineer rethreaded a hole in a vintage metal bookend for me (using a single screw that I purchased at the store) so that it will hold together tightly now! I was (and am) so impressed with his skill and the store's willingness to let him make the repair for me on the spot! I was charged only $5 for this service. Thank you so much, Ace Hardware!

I had an enjoyable late dinner at The Hardware Store last night. I loved the ambiance. Loved the…read morefood and drinks. The wait staff was awesome - attentive and big smiles. Without a doubt - I'll be back!

Rating: 10/10 We had an absolutely perfect meal at The…read moreHardware Store. We heard the menu has recently been updated, and it did not disappoint -- we ordered the pork katsu and the fried chicken, and both were outstanding. Everything came out perfectly cooked and in an incredibly timely manner. Our server, Christopher, made us feel like guests in someone's home -- warm, attentive, and genuinely caring throughout the meal. The cocktails were made to perfection as well. We could not have been happier with the entire experience. Highly recommend!

I am grateful for the expertise shared with me yesterday, by the electric parts specialist. I…read morewanted a lamp shade harp, which part, this store did not even stock. However, the specialist spent more than 30 minutes with me analyzing the specifications for my lamp shade and educating me as to the important measurements to keep in mind. What a wonderful neighbor this business is. I am so glad I live near an Ace Hardware Store !

Very be friendly people and great service. I got what I needed - ropes to hold furniture I was…read moremoving. They helped me find it.

I came to Stoneway feeling a bit overwhelmed and walked out w most of what I needed to tackle the…read morejob of Installing a USA faucet to European fittings. Ben was awesome. He patiently walked me thru every bit I needed measuring and testing connectors looking thru photos and never once made me feel I should know all this already. Which as a woman I truly appreciate that. Thank you Ben and Stoneway. We added one more fitting and a cutoff valve a friend happened to have on hand and our new faucet works great!!!!

I just have to rave about the great folks at Stone Way hardware. They are so helpful and once again…read morespent the time to help me get the pieces for a fairly comp project together.

They always have what I need and always have knowledgeable people working to help if I have a…read morequestion. I love the variety of things they have, and they always have a quick restock if the item you need is out of stock. Been going here for 15 years now and wouldn't change a thing!

Great, neighborhood hardware store. Packed with products. The staff is always friendly and helpful.read more

It's hard not to think of the big box stores when it comes to hardware. I need to hit Ace first…read more They may not have every itm, but they have the most helpful staff, it's well arranged and the pricing is just as good as the big guys, with the exception of some loss leaders. It's fun to wander around a big box hardware store for 2-3 hours, but ve big box hardware stores but can spend 2 hours finding things. It can be fun if you have the time, but savings are usually only on individual loss-leaders, and wondering, "I wonder where this could be." Perhaps this could be called a "curated" hardware store. They don't carry the crap, but still have quality items at most price points. The only real negative here is parking, but evenings and weekends are not a problem and it may take a bit, but there's always something within 2 blocks. As I wander in Hero Ace, I have time to look at items and remember, "Oh, I need one of those."

Been here several times; so handy and perfect walkable location. Staff helpful but not pushy.read more

I love the old-fashioned popcorn machine and free popcorn that they have at the store…read more I've always been able to get pretty much anything I need especially at the last minute like a nail, duct tape, bees/hornets/wasps spray, toilet seat, backup keys, and so much more. Super friendly and engaging customer support. The folks at work here really do seem to care. Another thing I love are the random cool things that you can purchase, like gift cards, and various trinkets. That they have those things has helped me grab some last-minute birthday and other holiday items for friends when I would have completely forgotten the special day. It is a nice neighborhood hardware store that serves its basic purpose and much more.

I have loved this store and staff since I moved to Kingston. As a general contractor and also in…read morethe process of remodeling our home here, Henery's has been an invaluable asset, literally 2 blocks away. At the onset of the pandemic, Henery's took charge and implemented numerous measures and protocols to keep patrons and staff as safe as possible. As of this date, May 18, 2020, however, things have deteriorated greatly. 1 of 5 employees I encountered wore a mask. 1 of 5 wore gloves. 2 passed within six inches of me in order to stock shelves on the same aisle I was on, neither wearing masks. Following the example, 2 of ten customers wore masks and also made numerous attempts to get less than 6 feet from me. There are no requirements for employees nor customers to wear a simple mask. Here's the thing. The measures we've used state wide and been enormously successful in reducing the spread of Covid 19. So much so, my wife and I thought it relatively safe to continue to shop in places like Henery's. Fact is, we have a 19 year old quadriplegic at home with 23% lung capacity. If he gets this disease, he dies. Full stop. As a result, we rely on the mutual concern and professionalism of establishments like Henery's to help maintain that level of safety. Henery's isn't doing that anymore, despite the lack of a vaccine and dire warnings from the CDC and epidemiologists globally. We cannot take the risk of killing our kid. So it is that today was my last trip into your store. Life will run a bit slower for us, as we order everything online and have it delivered, but seeing our son reach the age of 20 will make that well worthwhile.