The customer service here is impressive. They are knowledgeable and kind. I appreciate them God bless this company and the men and women who work here. i was at waldorf location by the way. Maurice was assistant manager and amazing read more

Only place I go to get my oil changed. They are the nicest, most professional place. Also, there's a 20 % off discount Yelp coupon towards your entire purchase ! read more

I absolutely love this service! Skip the waiting room and head over to your local Valvoline Instant Oil Change Shop. You can wait in your car while your mechanic changes oil change! Plus you get air in your tires, air filter changed everything you need for a smooth summer with no surprises! Get 20% off your oil change with this coupon and have a worry free summer! read more

Valvoline Instant Oil Change - Coupon anyone? - Oil Change Stations Near Me - Baltimore, Maryland

Had my oil changed today. Was a really great experience! Kelvin was cool, calm, kind, and very helpful. Felix was funny, friendly, told me my engine looked really good. I liked that! Philip took over with the fuel system cleaning and quickened it up a bit. Thank you to all of you guys, you really made my day. Your bosses should be really proud of you :) Yelp coupon for 20% off made it all worthwhile! True Story!!! read more

The more I visit this place the more I realize how convenient it is. Especially since it's right around the corner from my house! Who doesn't love convenience?! This visit was for.......... you guessed it, an oil change (you have to take care of your car). BUT, I also had my tires rotated. And guess what, I didn't even have to leave my car! They raised it up a bit with me in it. That's convenience. I also finally remembered to ask about a military/veterans discount. The answer is YES. The gentleman was so polite (they all were actually). If you're able to go during the week, you'll be IN & OUT. read more

Valvoline Instant Oil Change - VIP text club - Oil Change Stations Near Me - Baltimore, Maryland

Super quick, knowledgeable staff that takes pride in their work and loves cars. No pressure on upsells. The assistant manager, Richard, was really helpful and runs a great shop! Will definitely be back ! read more

Got my oil changed and drove home immediately. When I drive my car later that day, I hear something and pull over to find that my skid plate is hanging below my car. When examining it further, it appears that the mechanic actually cut my skid plate rather than properly removing it. I think I'll need to get my car fully re-examined by another mechanic because this tells me the mechanics at Valvoline are extremely inexperienced and reckless and I worry about what else they could have done. I filed a claim with their claims center and have not yet heard back. read more

Valvoline Instant Oil Change - It looks like they actually cut my skid plate rather than properly removing it. - Oil Change Stations Near Me - Baltimore, Maryland

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Stopped by for routine oil service on Thurs June 19th in the 5pm hour and received excellent service from the technician working in the middle bay. I did not get his name but he was very knowledgable and helpful. Kudos to quality service read more

Excellent service by Derrell and team. Professional, quick and thorough. Highly recommend. Thanks!

Vehicle maintenance is another one of those things that, for most of us at least, we don't really know what we're doing exactly until we have to start doing it. How I wish every duty we adopt in adulthood were as efficient, informative, friendly and guidance-filled as the oil change service at Valvoline. Marvin is the man and talked us through everything. He anticipated all of our questions, gave us some tips and was transparent about cost and work involved. All of Valvoline's established protocols set customers at ease, we felt like the whole process was streamlined and runs like a well-oiled machine (pun intended). Highly recommend this business, and Marvin especially, for any and all auto servicing! read more

Fast service in and out in about 10 minutes. They told me what was needed to service on my vehicle and change my filters. I will be back for the other services. read more

Went to Valvoline for an oil change because my indicator read low but when I got there they did a manual check and told me it was full and too early to replace. Talk about integrity! You also stay in the car while they do the oil change which is very convenient and fast. I haven't encountered this honestly elsewhere and recommend coming here especially if you're working car knowledge is limited. read more

This is a very quick option if you are pressed for time. You drive in and don't need to get out of your car. The technicians here seemed to be quick, competent and friendly. They do try to sell you other services, but we're not pushy. Be sure to get a coupon. Mobile coupons available on their website. read more

My first time here, I was surprised that there wasn't a long wait when I went on a recent Saturday. What did disappoint me was after the intake interview, courtesy check of tire and fluids, and soft attempt to upsell other services, the service tech realized that they didn't have the correct oil filter for my van! He recommended I buy one myself and return. They would delete their cost ($10) of the filter from my bill. Ok... I returned the following Monday and after a 20 minute wait behind another car, mine was done after another 20 minutes. I had to remind them to delete the filter charge and, luckily, I had a coupon for a further discount. The total price was a bit lower than my regular mechanic (about $100), but I thought I'd try these guys out. Uncertain if I'll return though. All the technicians were friendly. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Baltimore, Maryland

I went to Valvoline for an oil change and to get my fluids topped off. I guess they aren't experienced with Infiniti's. A month later my completely fine car, randomly broke down on the highway. Upon getting it towed to the dealership, they informed me my coolant was empty - Valvoline only filled 1 reservoir.. costs me 100s of dollars. Never again. read more

Came here for an oil change and got a filter changed as well. When changing the filter they lost a p that hold the glovebox together so it kept falling all the way out. They tested my battery and didn't put the cover back on the negative side and left it sitting in the crack of the hood so now it's bent. The 2nd time I went they left the rubber piece under the bumper just hanging off. Im never going back read more

This was a quick, easy, earnest oil change. Service top notch and solid. FYI - this is my second time coming. read more

DO NOT GO TO THIS PLACE. I initially had good experiences going here but the last time I got an oil change, they put the wrong type of oil in my vehicle and overfilled it. This lead me to getting my car towed two different times within 3 weeks. read more

Being as essential employee, I stopped in during COVID-19 for an oil change and coolant flush. My car was really acting up last night on I-95 so it really had to be done today! Luckily, Valvoline just opened a new location near my house in the Canton area. I really like using them because they are quick, and you can stay in your car while they work on it. I was out of there in 30 minutes! Everything is programmed in their system so they will get it right each time. They aren't cheap but you get a fair price. Check for coupons on Yelp and on their website. The crew was very professional. read more

Welp they really messed up my car- just go here for an oil change NOTHING ELSE. I got my radiator flushed and they broke the tube connected to the car. Couldn't prove it so they didn't take fault that's fine. Got a flat last week and took it to get fixed at Goodyear... they inform me all my tires lug nuts were stripped. Valvoline also rotated my tires. Cost me a fortune. In total I spent over 1,000 dollars because of this place. Save yourself the headache read more

Quick and friendly service. I wne on a sat morning and was in and out in less than 30 mins.

Great service and my son was in and out for an oil change and new filter. We're also going back for some repairs A read more

The Valvoline oil on O'donell is truly awful!!! They were training someone and the guy spilled oil all over my engine! I asked the lady if the smell and the smoke will makes it's way in the car, bc I had an infant and toddle in the car, and she said oh no no there's no way!!! As if I just came from Mars!!! When finished the guy pushed my hood down without releasing the arm that hold the hood up and it made it bent! My car is a brand new car that I just bought and I'm paying a fortune every single month for some amateurs to destroy it in a routine oil change?????? No thank you. If you respect your car and the monthly money you spend on it, DO NOT TAKE IT THERE!!! My gosh!!!!!!! read more

I have come here twice now and wouldn't go anywhere else for my oil changes and other car repairs. The employees are courteous and do a great job explaining what is happening in each step of the process. They take the time to provide you with the benefits of optional services (tire rotation, coolant, etc.) without being pushy. Buy a Groupon for a great discount! read more

Came in for an oil change... team was very responsive and awesome with explaining what is going wrong . Manager and staff was very on point with the service ... coming back here read more

My daughter's trusted mechanic is located in Columbia and an appointment is required even for a simple oil change. Because of her crazy and unconventional work schedule, we decided to look for a quick oil change station in Baltimore that is close to her home. We located this newly opened station in a really nice area. No appointment was needed. We drove into the bay and stayed in the car. The friendly and happy manager immediately greeted us and started the oil change process. She explained everything and conducted all transactions through the barely opened car window. There was a huge computer monitor for my daughter to see. All employees were masked and gloved. It took about 20 minutes, a little longer than usual since it took longer to input a new customer into the computer system. The cost was a little over $99 for full synthetic oil, about $13 higher than her usual mechanic. But we are fine with the higher cost because of the location, convenience, excellent service, and all the in place sanitary procedures. This Valvoline will be my daughter's permanent oil change station. read more

Valvoline Instant Oil Change - Easy to read monitor next to the driver's side window. - Oil Change Stations Near Me - Baltimore, Maryland

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SUMMARY: Long wait and may not have the right oil type FULL STORY: This was a flop in my case. The location is well-marked and pretty convenient. They have 3 bays to manage cars, and had all of them going. Unfortunately, I still waited in line for about 45 min on a weekday afternoon. The staff seemed nice enough, and had the lines of cars organized by bay. Although I've had my oil changed at another Valvoline previously, when my turn came at this Canton location, they scanned in the (common) car information only to realize they did not carry any compatible type of oil! Really surprising - that has never happened to me elsewhere. Basically met with a shrug. I was out of luck and out of time after that wait, and had to leave the errand to another day. COVID precaution-wise, all the employees seemed to be wearing masks except for 1 'wearing' it under the chin. Note: Promos available on their site. read more

Someone needs to give this place an award and big old fat bonus checks for everyone working there. I've never been to a business with such a positive, polite and professional environment. These men and womens take incredible pride in their jobs. Kudos to the whole staff! read more

I bought a Groupon the first time and the service was wonderful. I went back today a d Madison was so honest and nice. I was good for another 2000 miles and she topped me off instead of ripping me off. It's good to feel you can trust people. They have shown customer service that went ABOVE & beyond. read more

Excellent customer service! The gentlemen at this business are incredible friendly and nice. I know nothing about cars and they explained everything to me so I understood and didn't try to sell me things I didn't need. I've been twice and will defiantly keep going! Highly recommend! read more

Highly recommend this place for oil changes, etc.!!! MUCH cleaner than Jiffy Lube and for all of our ODS neighbors it's so convenient. You pull in, stay in your car, it's fast and simple! Such a better experience. -- at Valvoline Instant Oil Change (4600 O Donnell St, Baltimore, MD). read more

Still waiting to hear back from the area manager, seventy two hours later. I was told that I would hear from them by the next morning. I spent $900 fixing my truck. DO NOT GO HERE!!! They are not knowledgeable and do not stand behind their work. They messed mine up and will not even call me back. I have now contacted an attorney. The $174 oil change has cost almost $1100 and my mechanic needs me to come back Tuesday as he thinks it may have damaged the fuel injectors that are controlled by oil (diesel truck). I repeat, DO NOT GO HERE!!! TERRIVBLE BUSINESSES PRACTICE. read more

$145 for a full synthetic oil change for a 2012 VW Jetta. They charged $99 for a 'euro' oil change and then $10 premium filter fee and $15 fee to remove a skid plate which is 4 bolts. Apparently they topped off my oil/ coolant/ and wiper fluid so I guess that's fair. read more

Cannot say enough positive things about Starr, I believe she's the manager of this location, which she most certainly seems to have earned. It was Friday afternoon and they were quite busy. I have no idea how she remembered all that she did, but Starr ensured that each car was serviced in the order in which they arrived, even if the other lane could pull more forward. She had such an impeccable memory, was incredibly friendly and worked endlessly to ensure everything ran smoothly. read more

Luke was so helpful to us and gave us great service on an extremely hot day. Definitely would recommend.

I was happy with the service. I used a Groupon a couple times and was told I couldn't comeback and use Groupon but Groupon said I could repurchase after 180 days. I haven't returned read more

Just got my oil changed. Staff working right now were professional & had great customer service. I highly recommend this place.