Jay did a great job with service recommendations for my vehicle. I appreciate his honesty and ethic. read more

Valvoline Instant Oil Change - Service bay - Oil Change Stations Near Me - Bowie, Maryland

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I went in yesterday to have my oil changed . Unfortunately it was pretty lousy experience. When I pulled up there was one car ahead of me and there were 4 bays that I think had cars in all of them . I think it took around 10 minutes before I pulled in . The guy helping me tried to add on additional services like filters, a new battery ( this one is 2yrs old ) and flushing the radiator. I appreciated his pointing these things out after I showed him my car had failed inspection for an issue w/ a problem with #4 cylinder and some other things . I declined everything and just went with the oil changed and an additional $4 dollar charge to top off radiator fluid which I thought was part of the $117.00 charge. * no tires checked , no vacuuming, no windows cleaned - noted bc Jiffy Lube does this or at least they used to . Anyway .... The real problem was their card reader couldn't read my debt card. After numerous attempts, and 2 different ppl trying to help, I called my bank . I was on the phone with them for a while and they couldn't see any problem on their end . Unfortunately I didn't bring anything with me except my license and debt card and after what felt like an eternity I finally walked over to Home Depot and bought a lanyard and got cash back . I walked back over and the manager took my payment and she apologized and said they have problems with other cards too . If that's the case they really need to address it or at least let ppl know in advance, post it on their advertising maybe . Fortunately I was off yesterday otherwise I'd have been pissed wasting over an hour there. I think I'll stick with jiffy lube in the future . read more

This station overfilled the oil in my car. I had to take my car to the dealership for a diagnostic test and they told me Valvoline put too much out in my car. Instead of 4.9 the dealership drain 6.8 quarts of oil from my car. My car had to be towed or it would have caused extreme damage to the engine as I was out of town when several sensors came on in my car. I will never go to this location again or refer to my friends. They have done nothing to rectify this by refunding my money. read more

This place has the friendliest staff! Top notch...so kind and respectful. I was in and out in no time; however, before I left, they ensured that my oil gauge in my car was correct. However, my car requires a 10,000 mile oil change and they put the sticker on my car for 3 months. This really made me side eye them. I didn't notice this until I got home. I really hope that they are not playing on "some" women's possibly lack of knowledge about cars. They tried to convince to get an airbag filter change....is that new?? I already paid $175 with a coupon for the oil change. read more

I have a 2023 Dodge Challenger that needed an oil change, and I wasn't exactly sure where to go. After doing a little research, I decided to give this Valvoline in Bowie a try. Calling it "nice" doesn't even come close! I had an amazing experience. The two gentlemen who assisted me did a wonderful job Bryant and Dwyane (please forgive me if I butchered the spelling or the names entirely; my memory likes to take surprise vacations ). From the moment I drove into the garage, I was met with incredible service. They were knowledgeable, patient, and genuinely pleasant. They answered all my questions, explained everything clearly, and even had me laughing along the way which is not something I expected during an oil change! I'll definitely be back. Thanks again for all the help and great service! read more

This place always gets me right and the customer service is top notch. The prices are reasonable and they don't price gauge they literally only do what you request. Today I needed my coolant topped off until I get an appointment at the Benz dealer. They topped me off quickly and only charged $4.95 per quart. My go to always and they have not disappointed read more

Listen when you want to see black men doing there job and being professional at all times this is where you need to go!!! My experience here was nothing less than great! Staff was personable and professional! I was so happy seeing black men doing good and working hard! I will definitely be back!!!! Quick Clean and Great Service!!!! (Oil Change and some other stuff I needed and they explain everything along the way!) Ladies they will help you understand everything and wasn't pushy sales stuff at all!! read more

Sent my son in for an conventional oil change, the technician refused to do it , up charging to a synthetic blend . They also would not honor the coupon that was online initially, then he tried to upcharge for a transmission flush because of the high mileage . He was informed that the transmission had just been replaced , and then asked did they change the oil in the transmission . We will not be coming back . read more

Let's just say that I made a huge mistake by deciding to try this place with my 2021 vehicle. My car has only been serviced at the dealership until today. Going forward, I'll be returning to the dealership for my oil change and maintenance needs. Asked for an oil change and tire rotation and was told that the rotation machine was broken! Huh? Um. Okay. (Im a woman but know that there is no tire rotation machine.) I should've pulled off at that moment but I'm already committed and have been waiting 30mins. (Another story for another time). Grand finale.... Oil change without tire rotation $114.00. The same oil change WITH a tire rotation is $109.00. And the dealership also has a dedicated lane just for oil changes. Should've just took the drive. No worries. Lesson learned. read more

They will charge you $10.00 for air. Unlike JIFFY LUBE, top offs of fluids are NOT FREE. This is an independent franchise, and according to corporate, that is why they do it. I will use Jiffy Lube from now on. read more

I had a pretty good experience at this particular location. It is at the crossroads of a couple different communities so that may be the reason it was particularly busy the day I visited. The techs were prompt, professional, took safety precautions and didn't try to upsell a ton of extras. They were attentive to small details and did well with the services I requested. I only wish the lifts were functioning so I could have my tires rotated too. The price is was fair, I'll visit again if I can get it all done at once. read more

Steve is the man! I was there for literally 5mins for my problem and he got right to it and fixed it!!!! He was very professional and I would highly recommend him to anyone. read more

It's simple at Valvoline you are paying for the gimmick of technicians yelling back and forth about the uncomplicated oil change and yes you should be in and out in 15 minutes or less... ...but at a price! The basic service is not cheap so please always take a minute and go online to find a coupon or two. The service before all the recommendations range from $50ish to $100ish. can someone say CRAZY?!?! And by the way when I left today i hear this loud knocking...all the yelling they did to "confirm" everything was okay and the didn't put my oil plate on properly so I had to turn around and go back. Needless to say I won't be back. I'd rather go to Precision Auto Tune and pay $20 less for service and get all of Valvoline's extras in the charge or even my dealer is cheaper and they won't mess up like Valvoline did. Buyer beware! Valvoline responded to my above message above on 9/16/19. I appreciate that. I doubt I'll reach out to them but do want to acknowledge their professionalism in reaching out about my concern. This doesn't change my review but I am thankful they took the time. read more

This business is always hit or miss. They rarely check my tire pressure although each time I've gone all the tires read 35 on paper. Odd since the last time I went I had a slow leak in my right front tire which is 30 by end of each day. I also seem to get a different code for the same discount each time I go. One time it's 15.60 off and another time it's 10.00 for the same service on the same car. I also waited to get in for nearly hour waiting in a line that was two cars deep. I get better service at a local mechanic. It's just not as convenient. Limited Trust is factor for me with this business. Value for money is lacking. I'll look elsewhere. read more

My light came on Friday morning....oil change. I thought great, the weekend where I have more Plans than time. My daughter suggested Valvoline, I needed no appointment and I could stay in the car (check emails, return calls, etc). I was like great. I decided to stop and make it happen after church. I pulled up waited 5 minutes and I was moved into the bay. My overall oil change took no more than 15 minutes. They checked my tires (topped them off), checked lights, windshield wipers and made suggestions for other maintenance. Overall, a great experience. They were not pushy and very respectful. They have my return busy. read more

Valvoline Instant Oil Change - Lane 3 for oil change - Oil Change Stations Near Me - Bowie, Maryland

Pulled in at 1030 on a Monday, was getting an oil change by 1045 and they were thorough even though my car only has 6500 miles on it. Very quick and very polite (yes ma'am, smiles). I came here over Jiffy Lube because of the good reviews on Google. This place lets you sit in your car, tells you everything they are doing to your car and they are really nice. What more can you ask for these days? read more

Came here for routine maintenance. So easy and quick. Customer service was great. Highly recommend if your short on time

I've been a couple times and both times have been good experience. I got there and there was a car in front me. 3 mins after and I was able to get started. I was there in total about 20-25 mins. Friendly staff and helpful. Get some chick fil a and eat while they work in your car. read more

This is the most professional and the friendliest place in the area! Top service with warm, nice technicians. It's by far the best service I've ever received. Iyanna Anderson, Terrance Barksdale and Joseph Hawkins took excellent and efficient care of our cars. The people here work in concert with one another making the experience smooth and easy. I'm looking forward to my return visit. Thank you and congratulations on having an expert team. Kathy Strackbein read more

I had a bad first experience here. I had my oil changed maybe about 2 weeks ago and I parked my car after. I have drove it maybe 2 times since then. Very short distance. Today I took of my engine cover and I had oil just sitting near my oil fill reservoir. I know for a fact that it had to come from my oil change being as though it wasn't like that before. I'm not sure if a funnel was used while filling my oil. But I am disappointed. I have a family that rides in the car with me and it could have been a potential Fire. I received great customer service. But this is why I usually change all my vehicles oil myself. read more

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The team here is professional and efficient. I've been frequenting this shop for over a year and have only had great services each time.

I got my oil changed and the filter gaskin was on wrong so my car was leaking oil and I called and to my surprise a nice guy named Steve came out and fixed it on the spot! he was super helpful I was nervous I didn't know what to do but he was the perfect help! read more

I have had nothing but excellent experiences with this location. I recently had an ATF plug that stripped and started leaking after a fluid flush. They were eager and friendly about resolving the issue. The staff seems to be happy with their work, and the manager is involved, efficient, and organized read more

Excellent customer service, about a 5 min wait time after getting off work at 5pm and oil change was done within 15 minutes. Topped off all fluids. Friendly and knowledgeable staff. Thanks DeZhuore, Stephen and Marquies! When I called to inquire about closing time, the woman who answered the phone even offered to email me a coupon to bring when I come in. Will be back! read more

Oil change. I came to this location for a basic oil change. One guy took my information before I got in the bay. When it was time to get my bill they had all the wrong information. The tech didn't want to listen when I told him the wrong information was on my bill. He just tried to fast talk me and brush me off. I ask for the manager let him know my bill has some one else information. He took care of it. It seems like the guys working there have no idea what they are doing! Won't be going back! Plus the prices are too high. read more

This place is going downhill ever since Ebony(moved to waldorf location they said) left. The people that work don't even talk to you except if they're collecting the money. I had to asked of them filled the washer fluid since I didn't see them do it. I also wanted to get my tires rotated, but upon talking to someone they decided that all the lifts are not functioning(maybe they are but why all of them??!) They didn't check my lights wipers etc. They did fill my tires up. It's sad that this location is going downhill. I guess I'm going to waldorf now where even is located. It's sad since I'm so close to this location. But I rather have good service. I gave 2 stars because maybe the workers are having a bad day or maybe cause it's a Saturday. read more

Took us 2 hours to get through I get up to the window and the guy is telling me about all the things I need to get done...and then he tells me "why don't you lean your head back and let me talk to the gentleman next to you?" Talking about my boyfriend who was sitting in the passenger seat of my car. I told him my boyfriend doesn't know anything about cars. I'm just mildly offended but my boyfriend and I made jokes about it, including how the guy's mom pulled up and brought him his lunch. They're nice people though, just took a little long and one of them said one wrong thing. Still recommend. read more

This is my first time here and the service people are very warm and attentive! I was welcomed by a very friendly woman Linda who entered my info in the system. I sat in the comfort of my car. I chose my oil. They even topped off my fluids and checked my tire pressure. We observed the oil change and everyone was so happy to take care of me. I like this place and I will definitely be back. Thank you for the great customer service! read more

Valvoline Instant Oil Change - Great service here in the new Bowie station! - Oil Change Stations Near Me - Bowie, Maryland

Great service every time. The people are really friendly. They give military discount read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Bowie, Maryland

I bought a new battery and after 2 visits to this location. They showed me some battery meter that recommended my battery be replaced. My battery was only barely 6 months on the 2nd visit they recommended bsttery replacement. After both visits, I had the salesperson test my battery at Advance Auto and where it was purchased. Both tests showed I did not need a battery replacement. Also, be a mindfull to check underneath your vehicle when you return home because neighbors have told me at this location they have left the oil plug loose and the vehicle was dripping oil. They use savory tactics recommending radiator and transmission services. I recommend finding out who is an ASE mechanic there. Most are not, if not any. Synthetic oil changec fees: How do you know they are adding it if you can't see it...? read more

This is the only place I'll go to get an oil change. They run this place like a factory. Everything is always fully explained, service is extremely professional, and quick. Don't go anywhere else. read more

I got my oil changed here on 4/3/2022. Everything was fine. However when I drove my car later on my engine would not turn over. And if it did as soon as I pressed my gas the car would turn off. I had to get my car towed to a mechanic that stated that someone removed a screw from the Mass Air Flow sensor and never replaced it. Now I have to get it replaced and payed for the cost in towing. read more

I've been on two occasions and my car is still running. I only take the commute car to Valvoline as I am aware that it is a quick service and on some vehicles a quick service is what you need but on others, not so much...I will admit that on my first visit the technician broke my drain plug which caused me to leave my car for a few hours so that the technician could repair it...this process took a few hours and as a nice gesture they comped the oil change thereby I wasted nothing but time. 5000 miles later; no leaks or damage so I returned this past week and was in and out in roughly 20 minutes. A few of the technicians remembered me from the last visit and ensured I would not have these issues once again. They offer coupons online, the service is quick and efficient, and the customer service is friendly. No gimmicks, it's a quick lube service and it works for me. Be sure to pay attention and ask questions...it's worth the gesture to mention to the technician to be gentle...being fast is great but being efficient is better. read more

I was extremely impressed with the service and knowledge of Ebony and her team. The staff were polite and accommodating. I had a standard oil change. They took the time to locate and change my cabin filter. Ebony took the time to teach the other staff member where to find it and how to access it. Another staff member jumped in to do my fluids and change my windshield wipers to keep the process moving. I truly appreciate the time and attention to do it right! I may live in Laurel but I'll drive to the Bowie location because they have proved that customer service is their priority. Thank you! Great teamwork. read more

I must once again give this business all 5 stars! They really know how to take care of your vehicle. The customer service is excellent, they move quickly all while offering quality work. To date I've received transmission, and AC work as well as the usual oil changes, tire rotations, and wiper blade replacements and I am happy with the level quality and detail. Two thumbs up read more

Terrible service me an another car waiting for over an hour other cars being brought in no explanation. Staff spends too much time chit chatting versus working. It takes the manager to come out and get them back to work but still no explanation for the delay. read more

Worst experience possible! Went today at 11:30 am , the manager Takasha instructed the employee, Devon to have me move being a car arrived before me on a different bay. No problem, then she had the audacity to allow another vehicle which arrived after me to go. Devon did not actually handle the maintenance another technician did. I was NoT shown a new signed filter and was rushed out without the knowledge of the work even being performed. The manager Tekasha did not over see any maintenance! I was shown an air filter and watched them put windshield washer fluid in ! Simply absolutely the worst service I have ever received at Valvoline and will no longer be a customer plain and simple! WARNING DO NOT GO HERE !!!!!! read more

I had a great time with Aaron and his team! I wanted an oil change and my tires rotated. After the check, Aaron found out my transmission fluid was real dirty and my tires had lug nuts missing! He sent me to the nearby Auto Zone. They rotated the tires replaced the lug nuts and changed the transmission fluid!! And to top it all... He gave me a discount! So shout out to Aaron and his courteous and professional team!! read more

We have taken our vehicle here twice. The first time the splash guard underneath wasn't attached properly, and when we were at our dealership they informed us what had happened and that they had to replace the hardware. I vowed not to go back, but we were in a pinch and needed a quick oil change. Again the shield wasn't attached properly and got loose on my commute and the started dragging under my car. Now we have to go get the whole thing replaced, on our dollar. read more

Wasted 35 mins of my hour lunch break waiting in a car bay-line (that they waved me over to wait in) to finally get to the front. Started to drive my car into the bay and the attendant told me "first come first serve" and told me to back up and let other cars (that came after me) from the other car bays take my spot. I told him I did not have time and was told to come back another time. I WILL NOT! DO NOT WASTE YOUR TIME HERE. read more