BEWARE! So many other reviews from claim similar issues!…read more Feel obligated to warn future customers! Been to a few of these Valvoline locations including Quincy and Braintree. Wouldn't trust any ever again and definitely wouldn't trust any locations where Shaun is the area manager! After professionals claim negligence on Valvoline's end caused $13k in damages, Shaun boastfully dared my service manager for me to take him to court because he "wins these cases all the time!" Funnily enough, Shaun only calls me on recorded lines but calls the service manager from other (personal?) phone numbers. Service manager and mechanics discovered this leak is supposedly responsible for the damages which Valvoline likely caused and DEFINITELY missed after they changed the oil! We brought the car back after discovering leaking oil and they told us it was fine! Valvoline Social Media team, don't bother responding. The Judge, Jury, and Executioner (Shaun) already made the final decision and closed the claim on his own. Didn't provide any evidence, paperwork, or answer my questions. He told me not to call. Shaun needs a raise from Valvoline. Delay. Deny. Defend.

NEVER BRING YOUR CAR HERE!!!!!…read more If I could give this place 0 stars I would. A complete joke. Brought my car in for a standard oil change prior to driving to NH from MA. The reason I got an oil change before my trip was to avoid something like this from happening since I was due for an oil change. Valvoline took no responsibility. No refund. Just excuses. No empathy for the inconvenience of having to tow my car from NH to MA at 11pm!!! Please do not waste your time or trust this place, unless you want problems. Total Scam!!

Professional, friendly, repair cost is cheaper than other places. Highly recommended!read more

Servicing cars here for years. Though i don't usually need any diagnostics per-say, i usually…read morefigure out what may be wrong with my car and then if i cannot handle it or don't have the lift to do certain jobs, Peter usually gets me in quick and what I need is then taken care of. I don't get up charged or suggested to do a ton of work that doesn't need to be done. Just what I want done and that's it. Inspections, oil changes, and any advanced engine issues i can't handle on a day off with the boys.

After some aggrivation I must say that Sullivan did come through for me. Jill in the claims…read moredepartment grabbed the bull and made it all happen with little inconvnience to me. My vehicle was repaired and I did not have to deal with insurance. Overall a very good rating.

This shop left all 5 lug nuts loose on one tire. Objectively, this is extremely dangerous. Avoid…read morethis shop.

This place is tied for best mechanic I have ever been to. I have only been in for oil changes, a…read morenew battery and a serpentine belt. They got me fixed up real quick each time. I can't remember the guys name that works the front desk but he is always super nice, listens to everything I have to say and most importantly has a great attitude and is almost always smiling. When was the last time you saw a mechanic smile? Especially one who works on German cars.

I have been using this shop to service my 2015 VW Jetta since 2019. They have always been fair,…read morehonest and reliable. They were recently will8ng to do a partial repair on my transmission to see if i could avoid having to replace the entire transmission. They were successful and saved me over $4000!!! If you own a VW, BMW or any other German car, skip the dealer and take your car to 555 in Quincy.

Great experience. Really appreciate the thorough explanation of the maintenance - they showed a…read morevideo from under my jeep of what was broken, and pulled up a diagram on their laptop with how it is fixed/assembled. Very fair price for caliper replacement and brake flush. Will definitely return to this location for any future car maintenance.

So excellent. Spent time with me to review multiple tires before making a decision-the big name…read moreshop gave me one option.

I have been here twice with my Toyota Corolla 2016 for oil change. The man is very honest and up…read moreforward about the issues on your car. My car's oil filter housing was tighten to tight and he wanted me to buy a new one in case that it breaks . The oil filter housing is made of aluminum. They ended up removing without breaking it. I just returned the oil filter housing to the dealership. I would recommend him for the quality of service for the price

My 20 year old son obtained multiple estimates for a broken bumper…read more We decided to go with Braintree Autobody because they were conveniently located near us and I had used them years ago. When we picked up the car they charged $1000. more than the estimate. There was no additional work done. It was a bumper! They gave us no satisfaction when I questioned why it cost more than the estimate. They thought they could take advantage of a 20 year old. I do not recommend this place.

I came to Egans for a state car inspection. As a woman, it often makes me nervous to go to a…read moremechanic because I feel they are always looking to "find something" so they can charge you and how would I know if it was true or not, right? I was very fortunate to have Tony do my inspection. He was thorough and fast. He identified an issue (bulbs out) and was able to correct it in real time so my car would pass inspection. I will definitely be back there, the cost was right as well.

We had a very bad experience at this shop. We brought our own car battery and asked them to help…read moreinstall it. Before they started, we clearly asked about the price, and the owner told us it would be $8. After finishing the installation, they suddenly told us the price was $80. After arguing, they finally charged us $30, which was still not what we agreed on. They also tried to take our old battery without asking. This felt very dishonest and misleading. Please be careful if you plan to get any car service here.

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.