Cameron was great! My favorite guy here by far. He told me what he suggested based off the diagnostics test, but wasn't pushy. Super kind and helpful, highly recommend. They also always have coupons online. read more

This location is always busy BUT each car seems to be done in a timely manner. They double charged me once and happily resolved the issue for me. I appreciate how they communicate everything that's going on while they get the job done. read more

They threw away a part from my car and refused to replace the part and said they didn't do it! DO NOT COME HERE! Nobody has offered any help or to offer to replace the $100 part they threw away during my oil change! read more

I have been involved with these people for years and have only ever experienced problems. They steal your tire caps, they lie to your face and mess up your car they don't know what they are doing! Honestly better off taking a chance and doing it yourself these guys are a bunch of phony mechanics with no idea what's happening in or outside a vehicle. read more

Valvoline Instant Oil Change - Example of how Valvoline instant oil change will leave your vehicle looking. - Oil Change Stations Near Me - Chattanooga, Tennessee

Went here for a quick oil change while I was traveling through. Everyone was super nice and friendly. There were two cars ahead of me and it still went really fast. I would definitely recommend this place for anyone in the area. Great quick service with friendly faces! read more

This place was slammed and there seemed to be no rhyme or reason to our order. It didn't help that they for whatever reason they made us in line back away to get someone else out of line, maybe they were tired of waiting. The location is unfortunate. Whomever put this service station here should be shot. There isn't enough room to maneuver or get out if the roads are even relatively busy. The inconvenience of the layout outweighs the convenience of the location in my opinion. I will say once I finally got into the place the guy waiting on me was nice. They could have given me a run around on an issue that turned out not to be an issue. I would probably give them a shot again on a non-busy day if there is such a thing for them. Otherwise I'll pick a better location. read more

They bled my truck dry of oil *then* fired up the engine for 10min or so while scratching their heads over lack of oil pressure. To make it "right" they sent me through a series of tests, all via their mechanics, in hopes I would give up or was ignorant enough to believe that a compression test is a way to determine "whether or not the engine was damaged" after running it dry for approx 10 min. Of COURSE it's damaged! After being told to bring it in a third time and that they would compensate me for destroying my vehicle, they changed their mind and instead called the police on me for "harassing phone calls". Sorry for the inconvenience, what a criminal I am for calling regarding my **engine you destroyed**. Now the engine is failing in my vehicle that ran fine prior to their mistakes. They also fired the guy that ran it dry and told me as if that was going to help. Why would it? I never wanted to be any part of someone losing their job, that's just depressing... All I wanted was compensation for the damage their company inflicted on my vehicle. Instead some poor guy lost his job and they treated me like a criminal for calling them on their mistake. BEWARE read more

At first Valvoline was my favorite oil change spot. I went there with 3 of my vehicles. However, today I went as usual for a oil change and was quoted $150. Now mind you, I always come here so I knew something was off about that. I asked the man why the price difference, he said because of a "Oil shortage, oil is overseas blah" ...Never have I ever heard that. I asked him to close my hood, I'm good. I went at about 1pm, it was 2 guys that didn't seem to want to work that day. Disappointed me, but Fast lube got me right. Luckily. read more

These guys were thorough and so friendly! I would go to them any time! They explained everything and even cracked jokes!

These guys are kind, professional, and very efficient. I felt comfortable the whole time and it was quick, easy with a great price. Highly recommend! read more

First let me say this is not directed at the gentlemen that work at this location. I have experienced politeness every time I have received an oil change here. My issue is with the regional management and the corporation's method when handling and addressing costumer complaints. I have had my oil changed in my Subaru outback three times at the Valvoline on 58. I recently started having transmission issues and took it to the Subaru dealership. After they inspected it I was informed that my warranty claim was denied and I would need to replace my transmission which would cost 7400 dollars. I just bought this car last year and work in home health so I need my car for livelihood and of course it has a lot of miles on it and was a 2012. So spending that much money was out of the question. The reason my claim was denied was because apparently my transmission fluid had been accidentally drained and replaced with the wrong transmission fluid. They (Subaru) said this happens all the time. So I went to Valvoline asked for records of my transactions which showed my transmission had never been serviced or even touched during my oil changes. Which I assumed since I have never asked for transmission servicing. I was told they have videos of all of their services and would watch it and give me a call. The branch manager was actually really helpful and respectful to me. He called me back and said "We watched the video and even had some managers from other branches watch it and we did not touch the transmission.". I said "OK I need a copy of that video to show Subaru". This is where the real problems started. "I will get my manager to call you." is the response I got. I assume he was talking about the regional manager. Well almost two weeks went by with me calling and getting some sort of run around every time "Give him 24 hours" or "He's working on it. We dont give these videos out usually unless we are going to court.". OK, well eventually I gave up. I called corporate and filed a complaint. The person on the phone said "There is nothing in your file that you ever made a complaint. Let me work on this and get you a call from the regional manager." Two days later I got a call from corporate with the manager as he said, "I'm sorry mam but our system deletes videos of services after 60 days. We don't have a copy of that video.". My service was 120 approx days prior so either the local manager lied to me about watching the video with "several other managers" or the regional manager (more likely) deleted or is hiding the video. So far I have spent 2000 dollars renting cars so that I can work and fixing my Subaru. I will end up spending more when this is over. I may end up paying for my car to be fixed completely and even buying a new car but this is not over. People need to know about the companies that don't care about their customers, don't train their staff, and don't take responsibility for their mistakes. read more

they put oil in my daughter transmission and her car stop running after a oil change I want the people to know that they are a bad company they not trying to take the fault but they are come out half checking her car and still lying about the mistake that they made. read more