Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

These guys are the definition of incompetent and lazy. For someone who knows slim to nothing about…read morecars, I shouldn't be fixing the mistakes of lose hoses and lazy work when it's blatantly in front of their face (and something they undid during the service). Do not go here.

Very disappointed with my experience getting an oil change here. The employee Reesa was rude,…read moreshort-tempered, and came across as snappy when I asked simple questions. Customer service matters just as much as the work being done, and unfortunately this visit felt unwelcoming and unprofessional. I won't be returning and would not recommend this location based on how customers are treated. I would also add that the items on checklist of things that were done, were in fact not done.

Although off the beaten path, this place is one of the best, most honest, and cheapest auto repair…read morecenters around. There are several reasons you should go here: 1) They are inexpensive compared to the other auto repair services around. 2) The job is done right. 3) They have options for you. They don't just insist on one kind of brake rotor, but let you decide how much you want to spend. 4) You can make an appointment online. While you are at their website be sure to read the reviews that are posted there. A couple of quick stories. We were on our way out of town to go camping when my Land Cruiser started acting up. I took it in. 1 1/2 hours later they called us to tell us my car was ready. It needed an ignition coil. They saved our trip! I had a really bad experience with Firestone (you can ready my exhaustive review at http://www.yelp.com/biz/firestone-complete-auto-care-kennewick-2?hrid=YR7x2EcrP9FiVG6A30861g). Well, All Automotive Services finally did the job right, and they have a 24 month, 24,000 mile warranty to back it up. Other places, like Firestone, only have 12 month, 12,000 mile warranty. I can't recommend this place enough. Be sure to bring your car here. Add their phone number to your contact list. You will be glad you did.

My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

We take our car here for oil changes, they do a great job at a reasonable price. I love that I get…read morea free carwash with the oil change, the wash and the staff do a great job!

I had an appointment at 11:00 AM. I dropped my car off to have the inside detailed and they did…read morenot call me back to pick it up. I waited until 30 minutes before they closed and went in to pick it up. I do not think they even started detailing my car until I got there. They did an okay job but I had to wait past closing to get my car back done. I'm pretty disappointed. They literally had my car for 5 and a half hours. I didn't even get carpet shampooed.

Had an issue with a previous oil change and when I pulled up here all of the workers, Lexi…read moreespecially, were SO nice and SO helpful. It was clear they work really well together as a team. They were able to help me take care of issues I didn't even know needed fixed when I pulled up! 10/10 definitely recommend!

The workers at Jiffy Lube were fantastic. So caring, kind, professional, went above and beyond, and…read morewere out there working hard to get everyone in with a great positive attitude, fast service, and excellent attention to detail on an extremely cold day. It's hard to find this level of customer service, and these guys (and gals) knocked it out of the park. I highly recommend Jiffy Lube on Canal in Kennewick. I will definitely be back. Thank you so much for making my day brighter.