I have been going to VIOC for over 30 years. On 6/11/2026 I took my car in. The tech underneath took the splash guard 1/2 way off. It doesn't need to be touched for an oil change. He didn't inform anyone. As I drove away it was banging the undercarriage. I went back and they wire tied it up. I made a claim( CS3163742) I received a few emails telling me to call them. Besides the standard emails they have made zero effort to follow up on a 30+ year customer. Very disappointed. read more

Getting my Kia Sorento EX serviced with a synthetic blend oil change and transmission fluid change. Quick service to do both. They actually did all the recheck stuff; check my lights and turn signals, refilled my washer fluid, filled my tires to 35 psi. That doesn't always happen. The guys in the service bay were really nice and courteous. The oil change was 10 minutes and the transmission fluid exchange as 20 minutes (because they had to pull out my battery to access the transmission fluid). They let me know what they were doing all along the way. I had a $20 off coupon from Valvoline so I used it. $75.99 for the oil change and $164.99 for the transmission fluid replacement less my $20 coupon. read more

Pulled in to get an oil change (Powell) and at the last second of pulling in the guy with a long beard waving me in screamed "TURN YOUR WHEEL JESUS CHRIST" even though I feel like he didn't start signaling that until he was literally screaming at me....? Then he walked away saying "Jesus Christ" and other words under his breath. Would rather take my business somewhere else than deal with a grown man (loser) who is gonna scream at a young woman :-) hope his day gets better. read more

I had been taking my Honda to the dealership for maintenance but it seemed like every time I went for an oil change there was always something else I need to have done. Everyone seemed knowledgeable and able to answer questions. There was one recommendation but did say it was something I could do later. Would definitely recommend for an oil change read more

Tom and the staff did an excellent job. Tom explained everything in detail. I was able to see all the work they did as I sat comfortably in my car. They had a camera above and below the car. He explained any of theirs the car had. They showed me the dirty air filter, they kept me very well informed every step of the oil change. They did a thorough and excellent job. I will definitely make the drive again for great service. read more

Valvoline Instant Oil Change - The monitor and the camera monitor. - Oil Change Stations Near Me - Powell, Ohio

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My go-to spot for a quick oil change and general car maintenance. I like that my vehicle service records can be accessed at any national Valvoline. You can sit in your car for most of the services; they ask you get out for a tire rotation. You can view the monitor and see what is going under your hood and underneath your car. There's also a timer to see how long your service has taken. Pro tip: don't forget to bring a coupon. There are plenty out there. read more

Valvoline Instant Oil Change - Waiting area has a bathroom and water fountain. Northing fancy. - Oil Change Stations Near Me - Powell, Ohio

Their definition of instant is loosely understood... I basically pulled right in and it took over a half hour. It was also more expensive than it normally is at other Valvoline's. My "view" screen which also shows the time wasn't working so I couldn't see them below nor the actual time by their calc. After she was done checking someone else in, she finally came back over and I was good. I was sitting there for probably 10 minutes where no one did anything to my car. It was 34 minutes from check in until I left, for a simple oil change. I won't ever be going to this shop again. *Post comment edit: I did want to add everyone was very friendly. I left that off of the above which I apologize about. That was why I have it two stars versus 0. read more

Best place for the oil change. The quality of the engine engine oil is pretty damn good and the price is cheap. Also they have the best manager in the entire city versus other location but if you want full service, I suggest you go to Midas read more

I really like going to different Valvoline locations and seeing what kind of service I'll get at each one. Today after deploying some money into the bank and getting something to eat, I decided to stop putting of my oil change and getting it done. I'm glad that I did. The gentlemen here were such a treat. I learned that the oil requirements in my car now allowed me to now choose another oil and learned some new things about my car. I also learned that I was due for a new filter and I was not told that at the previous location and I was definitely due when I was there looking at the condition of the filter. I really appreciated that. My guy even carried on funny conversation with me and I enjoyed talking to him. I was in and out in no time and my car was back to normal. I am loving all of the new businesses that I am finding in my new living location. I will definitely be coming back. Grade: A read more

In and out quickly. No frills. No hard selling. I've never had a problem here. Will continue to use this for all of my vehicles Also, they send me coupons! read more

went there to just to get an oil change and they never really gave me a price till they were finished. they messed up all my information. and all in all we're just not really of help, the people that did my oil change were just spotty and shady the entire time, read more

I had a fabolous experience today at the Powell location. The best customer service I've ever had and I am referring 2 friends to this location. I actually thought I was overdue for my oil change but the fabolous worker was so honest with me and explained to me that my sticker that I had for my mileage that was put on my car from my last oil change was incorrect ,after checking on computer per manufacturer it's recommended to put 5,000 more miles on my car and then I can come back for my oil change They still made sure they checked all my fluids and tire pressure. Also, topped my oil off with a quart of oil. All of this was done for free and it made my day!!! Thanks for your outstanding customer service!!! read more

Fantastic service again from the entire team at Valvoline. In and out in about 20 minutes in our Acura MDX. Great oil change and reminder of several other maintenance needs and fixed other concerns including tire pressure. It's such a great spot for the go-go-go society we live in today. Appreciate the transparency and always nice to get those coupons to help lower the price. Thank you! Great crew at this particular Valvoline spot as well. read more

I have only been here for an oil change and one time to have my windshield wipers replaced. I have taken my car here many times before & Everyone is always so kind and helpful at this location, and I never have an issue with my car after I leave here. This location has never made a mistake with my car and my husbands car, (literally) & I highly recommend this place because my husband had an awful experience at Midas, what was supposed to be a simple oil change there almost had his car explode and could of killed him and one of our best friends that was with him at the time. His car smoked pretty bad and when he took it back they said, " Dang your engine was close to exploding, someone forgot to put your cap back on. " Not only can Midas not do a simple oil change, but they can't seem to fix other issues with a car due to some of our other experiences there. Valvoline is the place to go if you want no mistakes at all lol Im not exaggerating. Keep it up Valvoline!! read more

DO NOT take your vehicle to Valvoline in Powell, Ohio. They failed to install the oil filter properly, and less than 1000 miles later the oil leaked from the filter and blew the engine. Two of their techs came to inspect the vehicle and admitted it was due to the oil filter. Now, they are saying it wasn't their fault and won't accept responsibility for their error. 2/25/20 Update: Numerous mechanics all feel it is Valvoline's fault. Valvoline is denying the claim. Stay away from Valvoline!!! read more

My experience at this location was outstanding. I have been to other Valvoline locations and my experience was often good but not great. Daniel was a fantastic person assisting with my oil change. He was honest, sincere, and very helpful. He did not try to push any unneeded services on me. Thank you for a great customer service experience! read more

Valvoline Instant Oil Change is here to stay and carry my car and me through Winter 2013. But boy was the operation hard to spot. The automotive store is located on the "alleyway" behind the storefronts of Greek Express, Wendy's and Arby's all near the Wedgewood brand stores and golf club. The VALVOLINE sign caught my eye as I drove by and, given I was looking for an auto place, I did a 180 degree turn and pulled in. First impression? Clean, spotless... all good things about an oil change and auto store. Accomplishing that isn't easy so management is on top of their presentation. Staff? Personable and as the series of questions about my 165,000 mile car carried on (important questions), I grew to like the worker(s). And no overselling? Just questions like, "How are your windshield wipers holding up? It's not January yet and you might want to think about keeping a clean windshield." The fact I had a torn wiper blade put me in line for a new pair and installation - and they're great. The entire cost of a high-grade Valvoline synthetic oil (5 qts), service, wipers and installation ran $100. Afterwards the staff and I spoke about changing belts on my engine (they do it). Overall, I can't think of a nicer, more professional group of staffers at an oil change "first" place. My other dealer in Upper Arlington sold out and his store is now gone. I'm now a Dublin/Powell VALVOLINE service client and like it. read more

Called ahead and asked if they could rotate the tires on my Pilot, said they could. After they changed my oil they let me know the could not rotate my tires but graciously would not charge me for it. Unbelievable... read more

Have had the past 4 oil changes at the Powell Ohio location and the last visit this past January the tech advised he was having problems getting the plug out to change the oil. Asked if we had the last oil change there I responded yes and then crickets ..... Needless to say they stopped and said they could not get the plug out and to go to somewhere to have the car serviced. Was then told that "if we broke it we will pay for it." We went home, parked in the driveway the next morning there was puddles of oil in the driveway. We immediately took the car to a BMW certified mechanic shop and they said that the oil pan , plug and oil filter was broken. We filed a claim with Valvoline and they claimed responsibility for the oil filter being broke but not the $3100 oil pan. The shop that fixed my car said that they get at least 3 claims a month from the Powell Valvoline location. DO NOT GO THERE read more

Very good experience - recommended Since a couple of days ago I posted a very negative review for the Valvoline Station on Sawmill Rd. in Dublin, I thought it's only fair to post a positive experience as well. I took our second car to Valvoline on West Powell Rd. and what a difference. In and out in less than 15 minutes. Friendly service, no forgotten tools in the engine compartment and all lids properly closed.Sorry for these references the aforementioned negative review but that bad experience almost made me avoid Valvoline all together. But now my faith in instant oil change places is restored - we will see what happens in 7,500 miles when I have to do it all over again. read more

What a great experience. I took my 2000 Toyota Camry in for a routine oil change this morning around 9. Aaron the assistant manager greeted me with a smile right away. Everyone in the shop was very courteous and friendly. Including a transmission fluid change, brake light replacement, and oil change, I was in and out within 20 minutes. I will be coming back! read more

When the Valvoline Oil down the street didn't have the car battery I needed, I was told about this location. I never knew this place existed, but the customer service was great! I'll be going to this one from now on. Fast and friendly! read more

I am a huge fan of drive through oil changes as opposed to going to the dealer and paying twice as much. I just moved to Powell, and chose Valvoline because it was close to home. The manager of the store was the one who worked on my car, and long story short he broke my oil pan, and still let me drive away. A week later I returned when my oil low light appeared again, they topped it off, and assured me again it wasn't leaking. A week later I ended up at the dealer with $1000 worth of damage to my car from a cheap oil change. They fired the manager, and reimbursed me, but never again will I visit a drive through oil change! read more

Sat in the line for 30 minutes before being pulled into the bay and once in the bay i sat for 35 minutes before oil was even put in my car. They were servicing everyone in line by filling up their tires with air instead of just servicing the people in the bay and letting us get on our way. An hour and 15 minutes of my life i will never get back and it was supposed to be a 15 minute oil change. Absolutely ridiculous. Nobody apologized for the delay and nobody made any effort to fix the problem. read more

I used to go to jiffy lube in Chicago bc of the customer service. I was so sad when I came to Columbus and didn't have the same experience at jiffy lube here. Graham helped me today and I was so happy to have an outstanding experience. He was great! All the workers were extremely friendly helpful and informative! Graham really knows his stuff! Best experience I've had at an oil change place in Columbus read more

These people are the worst of the worst twice now they suckered my wife into getting a unneeded $65 oil change. It takes conventional oil but they convinced her to buy the synthetic oil. Beware if you are a female they are trained to rip you off. My suggestion is just avoid it all together. read more