My first Five Star Oil Change experience with Valvoline Instant Oil Change in Lemmon Valley. This was so fast and easy. All 5 guys were so professional, outstanding my customer service. I had my oil changed with Valvoline 5w30 Synthetic Oil, I also purchased a new Valvoline Oil Filter and Cabin Filter. My Antifreeze Coolant and Windshield Wiper fluid was topped off. They checked my tire pressure, brake fluid, transmission fluid, oil drain plug & gasket and reset my oil service indicator light. Wow!!! I paid 204.35 and the value and service was Five Star. I was also educated about my car and so now, I will always be a customer we of Valvoline. I have a cool service sticker on when to come back. Am a very proud new customer. Julie A read more

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Solid service every time! Easy in and out and reasonable pricing and wait time to boot. For someone that used to work in the auto industry- waiting on service has never been a favorite of mine. They get you in and out, quickly! read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Reno, Nevada

I was thoroughly impressed with their courteous service. They provided details on additional services besides the oil check that was comprehensive. I will go back to them for my next services. read more

I had amazing service here. They definitely helped me out really well. They did my oil change, filling up the windshield fluid and coolant. Not a bad price either. They explained everything pretty well, definitely one of my favorite places to come to. read more

Always a great experience. I trust them with my vehicle. Hearing them call out what they are doing really keeps me at ease while sitting in the car. read more

Have been here for Oil Change and smog - most recently today for my '23 Malibu. The guys are great - knowledgeable and not trying to sell what you don't need. All are nice and professional. Real five star service. Prices reasonable. Will be a return customer. Try and you'll be one too. read more

Needed an oil change since I was going on a trip last minute and couldn't get booked with my main mechanic. It was about $80, was pretty quick. The guys working there were nice. They even checked fluids and added some extra wiper fluid since mine was low. Would come here again if I was in a hurry and needed a last minute check. read more

My daughter told me to try out for oil change. For past 6 years, I've gone to the dealership for all since was part of my warranty. I was a little nervous to be honest. I pulled up and Pablo greeted me. Very kind man who greeted with a smile and asked what was needed. Each thing that he checked he would let me know. Before opening door, before looking in car, he would ask permission. Each thing checked he would let know, answer all questions that I had. He printed out for me for later so I wouldn't forget, looked up item prices for me even though he knew I wanted it for later. Just very kind man who was in and out of there within 30 minutes if even that long. read more

Great oil change service and quick! Locally owned and worth every penny! Good value ! read more

Charged me for transmission oil change. My mechanic later told me you have a sealed transmission. Where did they say they put that oil? Never again. read more

My wife took a car here yesterday and came home, I noticed the hood bulging up? I said what the hell.they slammed the hood on the oil filter wrench,left it under the hood stuck, also did not even bother cleaning the oil of the rail where the oil filter comes off, they teach you that basic stuff highschool automotive class, also oil spots all over the driveway as. well. read more

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I went here last week to get an oil change on my car with a tire rotation and there was no line! Which is always nice, but we had such amazing customer service and and quickness. Billy was absolutely amazing, very knowledgeable and very sweet and professional. I hope the manager sees this and they give him a raise. Billy, you're awesome. I highly recommend coming here! read more

Got an oil change here recently. Great service! Friendly and efficient, good quality products. Was really clean and good value for what we paid. If you get Pablo, you will be well taken care of, like concierge level service. Highly recommend 10/10. read more

I went in to Valvoline for my last few oil changes. Aiden helped me on the window and provided great service! He told me everything due based on my vehicles mileage and recommended I service my differentials on my Subaru, I didn't even know they needed to be serviced! Thanks Valvoline I will definitely be coming back! read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Reno, Nevada

Steve and George were so helpful and had a happy attitude. We live in South Reno and would make the drive just to get service here. I posted our cabin air filter to show how black it was from CA fires. Thanks read more

Valvoline Instant Oil Change - Black cabin filter from CA fires 2021. - Oil Change Stations Near Me - Reno, Nevada

After going back and getting oil refilled and engine compartment cleaned after they left oil cap off. Mgr yelled at me like it was my fault they put oil back in and used a spray bottle to wipe off just the dipstick. Then they told me if i didn't like it, don't come back. When I called customer service, they said the Mgr closed this claim and a supervisor may or may not call me back. Nobody called me back and my trucks engine compartment still has oil all over it. Lousy customer service and even worse Mgr at store. All I wanted is the service I paid for and now my engine compartment cleaned from their incompetence read more

We have been traveling through the country. We called a few places and decided to stop here for an oil change. They were quick, attentive and very thorough. Also, super friendly with great customer service. I highly recommend! read more

Good place to get an oil change. Just drive your vehicle right in, stay inside, and watch the auto techs do their job. No funny business going on since everything is in full view. Quick and efficient. Only downside? No groupon! lol But totally worth every penny! Highly recommend and will continue to bring our family vehicles here. read more

Great service and so attentive great job guys.. and great customer service and theyre all so nice thank you for the great experience

This is the 2nd time I've been to this North Valleys Valvoline, and I am just as happy and impressed as I was with my first time as a customer of theirs. They run a seriously tight ship and really are able to manage a large flow of customers through 3 different changing stations! They have an extensive knowledge of almost every one of the cats moving through there and seem to have replacement parts from filters to light bulbs for most auto manufacturers and models as well. While they can help out with the additional things like filters and system services, they don't try to push the "upsell" but simply let you know what's recommended and if you ever did want to have those extra services performed, how much they cost. I never felt pressured, but was happy to have been informed. Highly recommended for anyone out here in the Valleys. Definitely not the $19.99 of the Jiffy Lube days of the early 2000's but TEN TIMES the service, knowledge, access, and serviceability of all of your vehicle's parts & systems. Truly enjoy this Team! read more

Came in for an oil change and other services needed to be done. Customers usually feel like they are being up sold but it is only recommendations they offer. Staff was friendly and efficient. This location earned a returning customer. read more

Great customer service and wonderful getting oil changed here. Zach and crew were very professional and full of information. I would be sure to check them out and I will continue do use them for all my cars. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Reno, Nevada

They're always so pleasant. They work quickly. And they care about you and your car running down the road safely. Love this place. I always go here.:) 1000% recommended. read more

I would give a zero for customer service if I could. I Just called and whoever answered had an attitude and hung up on my face. All I wanted to ask was general questions about their services and I was responded with rudeness. If you don't like your job, don't work. SIMPLE. read more

I went in for an oil change and came out with much more done for my vehicle in under 25 min . I've been dealing with some very rude employees lately and the employees here turns your frown upside down for sure ! They're extremely quick and you can stay in your car . I will definitely be coming here and I will most definitely be recommending them to a lot of people ! Thank you to all of the employees at Valvoline for being kind . It means a lot ! read more

I come here because the staff is friendly and the service is QUICK. Check the paper for coupons. You can often get unbeatable prices. read more

All I can say is "Wow". I came in for a simple oil change after being quite disappointed by the services offered by Jiffy Lube up the street and I was blown away by both the customer service & the variety of service options. Everyone was so polite, and I definitely appreciate being able to stay in my vehicle while they're working on it. I will definitely be returning. Thanks so much to the Valvoline guys for being so amazing and for keeping my car in tip-top shape. Such a great addition to the North Valleys. read more

Valvoline Instant Oil Change - The Front of Valvoline - Oil Change Stations Near Me - Reno, Nevada

My new favorite place to get an oil change. I always dread getting an oil change. But with a place like this and you don't even have to get out of the car while baby is sleeping. Ive had 3lights out on my car for weeeeeeks and they fixed that too. And the customer service is AMAZING!!!! Super efficient and so so friendly! read more

These guys are way way more than an oil change service. Technician Wayne knows his stuff. My truck had been smoking from the engine area pretty bad and I always go there for my oil change. Wayne had me diagnosed in seconds regarding the smoking issue, as nothing more than my diesel fuel filter. Problem solved. Thank you so much Wayne! read more

Conner and everyone here are always friendly and helpful. Sign up and get coupons in mail and it makes it competitive with the budget places in town but a much better experience here. I absolutely recommend this shop. read more

Valvoline Instant Oil Change - Shop bay. - Oil Change Stations Near Me - Reno, Nevada

After a bad experience at Safe Lube, in which they didn't want to accommodate distancing, I decided to try this new shop because they said I could do the entire service with the windows up. Went perfectly, also a convenient drive-in, stay in the vehicle, drive-out experience. Friendly, understanding, willing to accommodate, and a reasonable price. Thank you Valvoline for being flexible. read more

These guys are great. It's fast and convenient and they are super sweet! I even gave them a $20 tip to go get coffee across the street at Starbucks because I love this place good old fashion service that's hard to find anymore with great price and value! read more

The best service , qualified, techs, impressive team work, not just an oil change place . My 3rd time here got away from that other oil change place to many problems oil leaks air filter cover not replaced correctly caused my car to not run. Just the gas money spent on return visit for poor workmanship. They are cheaper not worth it read more

David ( there are two) are both really nice. One of the David's changed the air conditioning filter and the dust made a mess on the mat of the passenger side floor. He got a shop vac and cleaned it up. That was such a nice touch. Lucas is very polite and all the staff answered all of my questions. They'll check your tires, blinkers, wipers change your oil etc... I highly recommend coming here. The cost was about average yet affordable. read more

I'm here now - for a quick oil change. The crew did a great job, didn't pressure me until upgrading anything, but went over the items. Told me my filters still look brand new, really appreciated that. Fast, convenient and easy! read more

The worse experience I ever had to get my oil changed super slow and disrespectful, also they don't know what the there doing lost the whole time. Seem like they where on drugs for how slow they where moving. read more

Valvoline Instant Oil Change - In line - Oil Change Stations Near Me - Reno, Nevada

Went in today for the first time. This place just opened and it was perfect. I didn't have to wait and I got to stay in my car which I really liked. I needed a new cabin air filter as well as an oil change. They changed out the filter for me and vacuumed the inside because there were a bunch of leaves tucked up and stuck in the air filter area. Super nice guys and good price. Nice addition to the area. I would definitely go back. read more

Every vehicle I've brought into this place they find something that's "broken" like my skid plate or my drain plug is the wrong one or my oil cap is the wrong one or something else. The issue I have is this is over a matter or 4 different vehicles. 2 being new vehicles. It's almost like everytime I come in here the employees break something and blame it on being broken prior to arrival. Does anyone else have this problem? read more

Great staff.. very friendly and explained all aspects of what they were seeing when doing the oil change.

Very professional and efficient group. No aggressive upsell. Truck is purring and happy.