Scheduling was definitely an issue with them. Booked an appointment and they called 2 days before…read moreto push it back by a month. I was told my truck would be ready at the end of the day but they ended up taking a full 4 days to get it done. I discovered a problem (that could be related to the service they did on the truck) a couple days after getting it back so I called them. They told me it could not have been them and they have no availability to even take a look. I wouldn't recommend going there, especially when they are booked out a month and will probably will end up pushing more and more appointments.

Fast, really knowledgeable, completely trustworthy, and affordable. I didn't even know they existed…read moreuntil we had to try them when no one else could fit us in...now, after two visits, they are our first choice for service.

Fast and they got the job done! New to town and glad I…read moreselected this place. In and out in less than 10 minutes

I am here for a week from out of town and it was time for an oil change. Based on the reviews I…read moretried this place and had a great experience! In and out in just minutes and lowest price I've paid for an oil change. Highly recommend!

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Durango Car Care is a great shop! I've had nothing but friendly and helpful interactions with…read moreBryan, and the crew always fixes my van super quickly. I one time brought it in without notice and they fixed the issue on the spot. I definitely was not expecting that!!! I would still always make an appointment tho ;)

I had my truck towed in not knowing why it quit running. They ran it and checked it out and…read morefinally found that the fuel pump was running intermittently running so the symptoms were intermittent. But they persisted and found the problem and fixed my truck!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

An easy stop to take your car for an oil change and more. I got my oil changed and they were quick,…read morefriendly, and clear in their work. They vacuumed all of the front of my car, left a flower on my dash(!), and gave me a voucher for a car wash next door. Overall very pleased with my visit.

Went for an oil change at 12:55pm, was told I would have to wait for 20 minutes while they ate…read more Posted hours are from 8:00am to 6:00 pm with no down time posted during mid day. Very disappointing.

I brought my vehicle in last month for an oil change, alignment, and new brakes after being…read morerecommended by a friend. They called to say the bolts under my car were sheering off from rust and all of them would need to be replaced along with my rotors and control arms with a starting estimate of $6k just to get the car functional, not replacing all the rotors. I had a weird feeling so I checked yelp. After reading previous reviews about the same issues, I had my car towed to another shop where they told me the bolts were completely fine and charged me only $2000 for the work I needed done (alignment, brake pads, the new rotors and control arms!) including replacing the bolts Built to Last sheared off. Additionally, BTL overtightened the bolt on my oil tank crushing the nut and causing the oil change I paid them for to leak out all over my driveway. I wanted to like this place since a friend had recommended but it just felt sketchy

We took our vehicle in for an alignment and were quoted $220 for the work. Later, we were informed…read morethat the eccentric bolts were stripped and had to be replaced before they could align it--$1470. We purchased this vehicle brand new in 2024 and no repairs had ever been done to it, so how did those bolts get stripped? The technician at Built to Last was the ONLY person to have ever tried to loosen them. We got two other estimates, from two other local repair shops, and they both came it at around $350 for the bolt replacements and the alignment, both. We believe that the tech at Built to Last stripped those bolts and the shop was asking us to pay for the repair--at a highly inflated price. I posted a review to their website and it has disappeared, so they refused to post it. I made the mistake of not reading the reviews for Built to Last before I took our vehicle in, but the only negative reviews are several years old, and they are VERY NEGATIVE, so I'm suspicious that this shop is deleting any current negative reviews. BEWARE! Get a second opinion.

ADAM with BoDean's Towing helped move my Tiny House on Wheels...it needed to be repositioned 8-10'…read moreback from where it was. Tiny was a "big" 34' x 10' on four axles, meaning it wasn't a light load! Adam worked so well with my Contractor and his Team to make this move happen SMOOTHLY...So grateful for this service!

Excellent service! We were stuck in the middle of nowhere with a difficult tow. Dominic was so…read morekind, got to us quickly, and had us loaded safely and delivered back home in no time. We wouldn't call anyone else for this difficult job. Thanks Dominic and BoDeans for coming to the rescue!

Horrible communication, over charged more than the dealership! Did not do a tune up ,didn't even…read morechange the cabin filter or the air filter or rotate my tires I could go on. Kept my car for over 13days and charged me over 1500.00 .They're clueless when it comes to TDIs and especially a Touareg.

My wife and I were passing through Durango in our Land Rover LR4 to go four-wheeling in Ouray when…read morea check engine light came on. Animas Automotive got us in immediately, diagnosed the problem and reassured us that the repair could wait until we returned to Arizona. I heartily recommend them!