Shitty experience. Rude employee accused my sister and I of stealing something and persisted. He…read morewas rude, annoying and clearly stupid to assume we were stealing an item that does not appeal to our demographic. You're lucky I still bought the clothes I came for instead of leaving. A personal fuck you dude. you got my sister all nervous and worked up she's in high school you jackass. Next time have a lil more proof than just your word and stupid ass deer in the headlight eyes before you accuse customers of stealing.

Came here to shop with my son on his 13th birthday on Monday. The staff was super friendly and…read morecourteous and made shopping enjoyable. Will definitely be back.

Who doesn't love a great deal on some good quality items? Get the deals without the higher sticker…read moreprices at Nordstrom and check out the rack. Because it's here be prepared for limited options of sizes for the clothes or shoes you saw in other sizes. Great way to find a good steal though!

I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.

I have to downgrade the previous five star review due a negative experience returning shoes at this…read morelocation. We live 45 minutes away from Vacaville where the store is located. I made a special trip a month or so ago to look at shoes for my dad. He had good luck with this brand in the past. Unfortunately, he has gout and very painful bunions impairing his functioning and he has daily pain in both feet. Though we are trying to address both issues with podiatry and his primary care doctor, it's still a challenge. He thought the two pairs of shoes we got would work after testing them out at the store, but after wearing them each for a couple hours at home he felt unstable and his feet hurt. A double negative. I wanted to return them but it's hard to find a time as they are only open from 10 am- 7 pm, and they are 45 minutes away, and add the never ending construction on Hwy 50/80 through West Sac to Davis, there's usually a huge slowdown, let alone more if there's an accident. I made a real effort to get to the store (including a 45 minutes delay) to get the shoes returned (which are virtually unworn) in the 45 day limit. I was greeted with "Are you here for an exchange?" I said, no, I'm here for a return, these didn't work out for my Dad. She then asked, did I need to look around just to make sure?... Um, no. She then asked in an accusing tone "Where's the box for the other pair?" I said the pair was in clearance and it didn't have a box. That is what my Dad told me...she said, "That's weird." She then proceeded to look over the shoes as if she was a forensic scientist. Flipping the soles, looking at the insoles...searching for signs of wear. She finally and reluctantly gave me a full refund. And with that unpleasant experience added to the awful drive, I will definitely not be returning here for anything. We had a great experience with the two guys running the store a month ago in the morning...no drama and just great customer service. I like to exercise my right to return. But I make sure things are in excellent shape, I have the receipt, I meet the time metrics, and understand the policies of the store. I did not appreciate being treated like a criminal for returning two pairs of athletic shoes. Be aware and choose to take your business elsewhere if the ability to return shoes is important to you.

If you're a New Balance fan then stop in the Vacaville Outlet. I wouldn't go out of your way to get…read morehere since discounts vary and there aren't that many regular deep discounts as the days past. But I noticed that same practice from the other retailers in the Outlet Plaza. Anyways, this always a must stop when I'm at the Outlets. Hubs is a huge New Balance fan of their shoes... running, trail, court, leisure... all of it. Just for the simple fact that they carry double wides as a standard size. This shop carries those sizes as well. But keep in mind it's an outlet ship, so the popular styles won't necessarily make it here. This is his go to brand since forever. Ok maybe not forever but for sure the past 30 years. Needless to say, he's been a customer of this shop for quite awhile and appreciates the service he's always gotten. Staff may have come n gone, but they have always been helpful and down to earth. So this shop is doing something right in their hiring and recruitment.

This store has a friendly staff who make us feel welcome. When we have questions or concerns, they…read morerespond quickly. I love shopping here because their clothes come in sizes that fit me perfectly, and their fashions are so simply elegant. They offer everything for 50% off throughout the entire store which saves me a lot. Extremely affordable and reasonably priced.

Love stopping in here on our way home from Lake Tahoe. Always greeted and store has a nice…read moreselection of clothing and accessories. Friendly staff, helpful. The store is always neat and clean and well stocked with sizing. Ample parking. The Vacaville outlets have so many options for those looking to shop.

Virginia, one of the employees, took care of both me and my partner in ordering some speciality…read moreitems which they are shipping to our home with no charge. Great selections of Backpacks, Tactical Gear, Women's Section and shorts, along with every major 5.11 pants product. Absolutely will return here, great store.

The employees were extremely cold. When I walked into the store it was completely empty, there were…read morethree employees standing there, no one greeted us. Then we started looking around, no one offered assistance, within 30 seconds there was a security guard following us around. Not even discreetly. We walked out immediately.

Great selection for an outlet store. Always great deals in the back of the store and don't forget…read moreto look behind the register sometimes because they have extra shoes back there too

Went to purchase a pair of shoes for a Christmas present. On checking out I brought out my…read moremilitary ID card...Cole Hahn no longer gives military discounts to a spouse. Only the person who served. This is even after showing the clerk on the CH website it says military members and their spouses and dependents. Disappointed in this CH store who is located 15 minutes from TRAVIS Air Force Base. Side note...called 3 other CH stores in area...they all do spousal and dependent military discounts! Update...called me back are going to start doing discounts to spouses. Refunded me the discount.

I was here a few weeks ago and it was great sale! All the chucks were an additional 40% off, on top…read moreof the cheapest prices! I grabbed three pairs of chucks and a brown fanny pack, a t-shirt, and a cardigan. Some great values, for a great price! The customer was great too, they were super helpful and attentive. Overall a 20 out of 10!

Stop in today to browse for some shoes. The customer service was good and I found two pairs of…read moreshoes I linked, unfortunately they didn't have my size in one pair of them.

Came in with my girlfriend and ended up with my first pair of heydudes. I went with the Wally fish…read moreprint. Kyle was great (I believe that's his name, blonde curly hair guy). He was super helpful to my girlfriend and I and provided multiple options for us.