Great experience! Have walked or driven by this place many times but never stepped inside…read more....Christa was very patient and methodical in her approach to finding the best solutions for my foot support/instability issues, and generous with her time....i will almost certainly be back!

Had the chance to finally visit this store. While they have a wide array of brands and additional…read morewidths for shoes, I noticed this location in particular has a very warm interior. I was visiting during the summer time so the warm weather outside probably didn't help. I was in and out in 45 minutes because it was quite warm inside. There were only a few associates working the day I went and it was quite busy. A few family's and a few solo shoppers like myself. They have the disposable stockings if you don't have your own socks on hand. Although I couldn't find something that fit right that day, I do appreciate they carry brands that cater to wide feet and other orthotic issues. Interestingly, I noticed this store also has an Aetrex machine. I tried a similar machine in New Jersey and while I think it has some merit (helps you find problem spots in your stance and recommends Aetrex orthotics / shoes), it just didn't work out for me or my partner. They do have a generous return policy if you return within the window.

Shopping in store versus online is recommended. I ordered these heels online and received what…read morelooks like an employee grabbed the try on version and box from the shelf, threw it in a bag and delivered it. Really shocking and disappointing with the poor customer service with this purchase.

The service is extremely bad here!!! I was treated poorly when I was trying to return shoes…read more Apparently they don't do returns unless they "do you a favor" and they try to lecture you about it. I didn't grab the girl's name but it was a shorter Hispanic girl at register today. Horrible attitude didn't greet me when I said hi to her. She rolled her eyes at me and was condescending during the entire interaction with me and my partner. The value is terrible since you can go to Tilly's and get the same shoes for almost $10 cheaper. Rude service just don't shop here and they discriminate.

In search for some shoes for a gift. This is a great spot to find that perfect pair. Large spacious…read morelocation. Isles of shoes are along the back wall. Clothing apparel was well organized with variety of styles. Plenty of parking right in front. Seating areas. Staff were very helpful and friendly. They have great deals for the whole fam to find some new gear. Located at mountain grove plaza next to Aldi.

I've returned to this store plenty of times in the past. Usually if it's past 60 days they would…read morerefund as a gift card. But for some reason today the manager Mike O. Did not want to even though it says that Nike will often accept if brand new and unworn. Every other time before the managers would do it no problem.

It was my first time visiting this store and I was amazed by the large variety of shoes. I came in…read morelooking for a specific pair and thankfully I found them. However, when I went to check out the two young ladies working at the front were very rude. They didn't acknowledge me at all and their demeanor felt unwelcoming, as if helping me was an inconvenience. I loved the selection but I was disappointed with the service.

Famous Footwear can have good deals so we usually buy online and return in store, if needed…read more Service is usually hit or miss though. Recently we were in the store and there was a sign on the door that staff was wearing masks due to COVID. We weren't greeted or acknowledged when we entered but there was only one person (unmasked) working the register. Two other staff came out from the back and only one was masked. We waited in line to be helped and besides being asked what we needed today, the cashier continued to have a side conversation with the other two employees throughout our entire transaction, barely acknowledging us. I think one was a manager too. So if you know exactly what you need, it's a fine place but if you need assistance, maybe go elsewhere.

Awesome customer support, good selection of running shoes. I purchased my last three pairs of…read morerunning shoes at the Redlands location. I couldn't be more pleased with all three.

Awesome Service & Expert Help!…read more Had a fantastic experience at The Running Center! Emma was extremely helpful, knowledgeable, and patient while I tried to decide between New Balance and Hoka shoes. She never made me feel rushed and was super understanding of my indecisiveness. The gait and fit test was quick and easy, and I really appreciated getting a copy of the results to reference later. Overall, a great experience, and I'd highly recommend this place to anyone looking for expert advice on running shoes!

Natalia is so rude! Treats customers like she's in the streets tether to start a fight. I had a…read morereturn with a receipt & unopened but she was was trying to argue with me instead of just of doing her job and returning the merchandise Yes I reached out to corporate and they weren't helpful either She's still working there and how has eyebrow piercing

I ordered a sweater online... pick up at this store is in the fitting area…read more.. While I was in the store....I picked up pajamas & small toys for my nephew and nieces... I can check three kids off my Christmas list...

It has been six years after my last review for this outlet store, and customer service has much…read moreimproved. Two visits in between resulted in no purchase, because no Extra Wide Slip-Ins were displayed on the floor, and offerings were not enticing enough. But this time the store was well stocked with Extra Wide shoes, including Slip-Ins, and a great selection of new styles. I wound up buying six pairs: four stylish new designs including two slip-ins, and two replacements for black and gray tennis shoes. Three of the pairs were marked down 40% off the original price. The slip-ins were relatively expensive (over $100 each) but are very easy to step into and out of, and quite comfortable. This is the first time I have purchased more than four pairs of men's shoes on one buying expedition. But the need and unsatisfied demand for new shoes had been rising for months.

This is long overdue. Sorry and thank you, Joshua! In the last few years, your service has been…read moreexemplary and I've failed you since this is the first time that I share a much earned shout-out! We know that Sketchers has a solid history of providing quality shoes & products but what makes this store exceptional is the outstanding service that you've provided at each visit. Once again, you listened to our needs today and knew exactly what shoes were suitable for our needs. You are courteous, professional, attentive, kind and accommodating - the reason that your store is my preferred shoe store . I could go to any Sketchers nearby but you make my visits worth the experience and you have my loyalty. Once again, a big thank you to you and your awesome teammates!

While I'm the last person to give an opinion about clothing, I found the Columbia Factory Store…read moremeeting my needs. I needed some outdoor wear: light weight, waterproof, breathable, very packable and super casual. I was able to touch, feel and try on - it all worked for me. And the prices seemed reasonable. The staff was very helpful, and the supervisor was very informative.

The employees here are friendly and helpful. They have a large selection of clothing and shoes for…read morewhatever you're looking for.

Great customer service. Without asking, store manager Gabi went above and beyond assisting me with…read moreshoe availability. She called several stores and even provided alternative options. During our interaction, Gabi was kind and understanding. Never made me feel like I was inconveniencing her. Thank you Gabi!

By far the best customer service. I was scrambling last minute looking for a pair of overalls for…read moremy step daughter and the girls there went above and beyond to look for the specific ones I needed. Cat was the initial one to help me track down the ones I needed!! She's great!! Great staff and clean store!!

The staff chose to lose an almost $165.00 sale due to their non public bathroom policy. If that was…read morereally their policy then why have your saleswoman "go ask her manager" if you don't have public bathrooms you would have simply said that from the beginning. To suggest that I go walk to Target, that cost you a sale!

So lame they close so early! Like- heaven forbid a working person wants to buy their kids shoes…read moreafter they get off work. Really, really lame.