My husband and I needed a new coil for our vape and we didn't want to drive all the way to the vape shop without knowing that they had the coil that we needed so we gave them a call Jenny answered the phone and she was so so helpful and then when we got to the store she was so sweet and so nice and I just think she deserves to be noticed for that!! She seems like a great employee and a great person! We've always had good experiences at this vape shop! Would totally recommend! They also have a great points system!! An hour from these places read more

I stopped in just to look around for what I would come back and buy later today after I get payed and my list kept growing every step I took cause everything they had in the store was some Bad Ass things and the customer service was completely awesome and so helpful and knowledgeable of everything they had and kept blowing my mind of all the cool things the whole time I was in the store. read more

my husband and I went into the store this morning around 6:20 am and Mike was working. He was AMAZING and so knowledgeable. The Mod King!!! He deserves to be recognized for his hard work and learning everything he knows! My husband and I were AMAZED at everything he knew. He was also just a very friendly guy and he makes us want to keep coming back! Thanks Mike aka The Mod King! read more

We came in to just tag along with our friends and ended up getting a bunch of stuff bc the selection is quite large and full of all kinds of incense. (which is my favorite part)! A little pricy on some items but good deals on others. Staff can be knowledgeable but sometime punchy. It is Kate though so could you blame em.. lol. Anyways. Thanks guys, we will be back! -Smylee read more

Vape City is definitely the most legit spot in Austin for all of your vaping needs! The staff are all excellent and very knowledgeable! Mike just helped me out for the second time getting a new vape device the GeekVape Xtouch 200watt. Definitely the best of the best! I recommend getting the quad fast charger and extra batteries and some juice then boom your super set! read more

Both Eric and Anthony working.night shifts we're holding it down hard with the store, so much variety. Along with incredible prices, and Eric who has been absolutely nothing short of phenomenal when it came to finding the product I really and truly wanted, dude knows his stuff and should definitely have a long future with the company. read more

This place is awesome , customer service, mike and Fernando absolutely made me feel comfortable and they are very knowledgeable, they explained down to detail what I was looking for. I HIGHLY recommend this place don't pas this place up they take care of you like family. I will definitely be back often! read more

The stock is plentiful, the staff (in this case, Matt and Sophie) are extremely aware of the products available, their usage, and how to maintain them. the establishment itself offers really good standard pricing as well as great rotating specials on things like disposable vapes! highly recommend! read more

Matt is the best. he totally uses The Force. he's boss! he was so gracious to me and we talked about Star Wars and Hub. It is truly profound even though it's a little bit Kiki you can still it's still cool to tell Star Wars stores every once in a while but just don't overdo it bro OK chris read more

VAPE CITY!!! If you looking for the most legit Vape products, accessories or any "other" cool things this spot is definitely worth peeking in...my Dude KiKi has the knowledge to help you decide on your next piece of glass.....ANNND ITS 24 HOURS?? YES!!!!! Stop by today and ask for Kiki read more

Erik was so kind ,, helped me make the perfect selections. listened to my problems, acted as a therapist for a time while he helped me shop for what i was looking for. will be returning for the kind customer service alone. 10/10 would recommend to a friend. saved my life. read more

Great service. Eric is always the man. Bug too! The atmosphere in the store is absolutely amazing, from the employees, to the items in the store, also bonus AMAZING PRICES AND MUSIC!!! the the section to choose from was so vast I was almost at a loss of words. read more

Ro And Crimm are the absolute coolest people working at a vape shop that I've EVER met. They were so helpful in helping me find my new gravity piece. I cannot recommend this shop enough. Plus being open 24/7 is a HUGEEEE benefit in the life of a bartender. read more

Honestly the best vape shop in north Austin, and them being open 24 hours is a huge benefit. they have an amazing selection of items. ro and crimm are extremely helpful and honestly made my life much easier helping me find what i needed. they're the best read more

i have heard of of luis being racist & fired someone for no reason after repeatedly calling him the "n" word & he also sees one person per shift which is not okay because the place is usually busy. he's entitled & overall not a good employee or person. read more

I love Vape city, they have the best selection and prices. Eric, Matt and Luis the GM are very attentive and have very great customer Service, I'll be returning to this particular location. Vape city is the best in Austin price and service wise read more

Jeremiah was top notch at answering all my questions about salt nic and the products they offered. I came in to the shop specifically for that and he had all the answers. His customer service was top notch and he was amazingly informed. read more

Vape city is the best Vape shop in Texas, I had a great first experience thanks to Luis The General Manager, he was very warm and welcoming and helped me every step of the way to choose My products wisely I will be returning :) read more

awesome service great workers better than any other vape city in Austin I give them 150% score. also, Jesse was very helpful and patient he's an awesome worker and loves to make his customers happy definitely will be back again. read more