I'm honestly not surprised this shop has been around FOREVER. Every single time I enter this…read morebusiness I'm greeted with kindness and chill vibes. Huge selection of high to low value products, I'm not kidding this place has everything! The biggest shoutout to the staff who always go above and beyond to provide excellent service and always dropping knowledge on products. I'm almost always walking out of this place learning something new. LOVE THE MIGHTY QUINN! Highly recommend.

The customer service at this location is exceptional. The staff is so friendly, knowledgeable, and…read morehelpful. And the amount of inventory is amazing. So much groovy stuff for hippies, hill Billies, stoners, and corporate suits.

This is a GREAT local business. owners are on site. They are friendly knowledgeable and try to…read moretreat everyone as if they are important! They carry a wide variety of products and if what you want isn't there they make every attempt to get it for you. Their prices are competitive or lower then other businesses carrying the same products. Definitely worth stopping by!!

Wonderful service here. Always very friendly and professional! The employees are always super…read morehelpful.

The staff is amazing. Their product selection is overwhelming and love the ambience!read more

I was so impressed with Damian I had no idea what I needed and how it all worked. He was patient…read moreand so helpful. I got a complete rig built and then had my girlfriends come to get set up. I love my vape rig!!

This smoke shop is a hidden gem where I can buy my favorite incense locally…read more The service is good, I only ever need the baggies for the Wild Berry sticks. They always have good music playing and if you're feeling lucky (I was not) you can buy some scratch offs or lottery tickets too.

Just visited Novato Zone for the first time after seeing such positive reviews. Though the…read moreinventory was admittedly somewhat impressive, I will not be returning there. Ever. I unfortunately did purchase a couple items, despite my reluctance. Why reluctant? Because the guy there was an incredibly unpleasant, unhelpful, rude jerk for absolutely no reason. I mean, hugely. Of the first two glass items he tried selling me, the first was defective and the second was-- that's right-- USED. How unsanitary is THAT? He tried saying it wasn't, when there was visibly several areas of brown residue inside the glass. When I wanted a different one, he behaved as if I was inconveniencing HIM. If time was not against me, I would have happily left and taken my biz elsewhere. He couldn't have been the owner, so whomever the owner is should know that the guy working this evening, a Monday shortly before closing, is not doing them any favors to say the very least.

My go to shop to get my smokes. Cheaper than anywhere else!! The stuffs are super friendly always…read moretrying to up sale products!! Make that money boys!

The guys that run this shop are incredibly friendly and helpful. They always have some sort of deal…read moregoing on with their vapes - 2 for $25 with their smaller vapes and 2 for $35 with their pro max airflow vapes have been consistently available. They offer a wide variety of flavors and options as well as snacks and drinks. Great little shop right off of the freeway for easy access.

I went to Specialty Tobacco with questions about vapes. Judy was very knowledgeable and very kind…read moreand explained all the options of their products. I will definitely go back.

I'm very disappointed at the way the old white man and Asian worker treated an African American man…read morein the store yesterday. I was appalled. I felt fax fir the young man. He was very nice and posed no threat , but was treated very badly and unprofessional. I will not patronize this business ever again