I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

I had a very good experience with air duct cleaning of VC. Communication between us was excellent…read more We noticed that after using our air conditioner for the past few months, every time we were turning it on there was dust blowing out. That was causing severe allergies so when you was time to call a professional. These guys were spot on. They came through within the next two days and cleaned out the air ducts like the professionals they are. We have not had a problem ever since. Thank you guys so much!

Every time I would turn on my AC I saw a cloud of dust blow out of it. It was causing me to sneeze…read moreand cough. I figured it was time I called a professional to come help me out. These guys are very helpful and reliable. They arrived on time and got the work done. Can you show me before and after photos of the inside of the vents and it was sparkling clean. The air coming out of the AC you're so much stronger and cleaner. I highly recommend doing this once a year.

I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

After reporting a furnace issue (ignitor continually activating after burner was ignited and blower…read morerunning) to my home warranty company, they sent a contractor technician. He diagnosed that the blower needed to be replaced. (I am a certified aero engineer, so am familiar with ignition and burner systems) When questioned about the continuously activating ignitor, he indicated that the continuously running ignitor was "normal." When I sowed him online that the continuously activating ignitor was not normal and could be dangerous, he didn't 52 minutes researching Google on his cell phone and did not change his diagnosis or estimate fir cleaning the fan and replacing the blower that was working fir an additional $240 over the warranty's initial service fee. I called highly recommended Air Systems Solutions in Ventura, CA who arranged for a technician visit the next day. He was very courteous and did a very thorough job and replaced the ignition panel. Aside from the part itself, the service fee was less than half of the original contractor's estimate. Highly recommend work from Air Systems Solutions in Ventura CA.

We recently had a heat pump installed by Air System Solutions and we couldn't be happier! From bid,…read moreto installation, to obtaining our permit we were very happy with our decision to go with Brian and his team. They also made sure we got all the rebates we were eligible for! To top it off their price was competitive and they were able to get us on their schedule in just a couple of weeks. We would recommend them and if we have another project would definitely work with them again. Thank you Brian and the Air System Solutions team!!

Fantastic service.. Great personality…read more Joby was absolutely amazing! Thank you so much!

Tech #2 came out for an annual tune up and a condensation issue. As always, Tech was on time,…read morefriendly and professional. Analyzed the condensation issue, applied a temporary repair and also came up with a permanent fix that will be done in the near future (parts need to be ordered for this). Always appreciate technicians who care about their work.

The service and communication was excellent. John explained the work to be done and even…read moreguaranteed the work. When I asked if I should schedule annual cleaning, he said I did not need to and that cleaning every 2 years was sufficient based on my usage. Honest, professional and a good value for the work done.

John was prompt, efficient, informative, and communicated very well. I'd highly recommend his…read moreservices!

I was honestly hesitant in going thru with this airduct cleaning due to its cost, but now I…read moreappreciate their professional services and definitely see its value. I got the whole package with airduct, furnace, dryer, ac unit, fireplace all cleaned out by vacuum and brush to fully receive the benefits of my AC and heater system. the worker worked hard to diligently clean up the vents and etc and I'd recommend their services to others.

Air Care replied to my Yelp message in minutes and scheduled an appointment next day. Zack came out…read moreand explained everything to me and I decided to get new air ducts since they were 40 years old and my son has bad allergies. They were available next day to install them. During inspection of the attic they noticed the insulation has never been replaced, also 40 years old and recommended I changed it since it had mildew. They didn't pressure me at all and I decided to do it. Everything turned out great. I already notice the heater and AC kick on less and for shorter durations. I know it's hard to spend money on something you don't see, but some things just need to get done. Highly recommend!