Our fun trip to Lake Mead last weekend ended abruptly after Yogi, our Springer Spaniel, swallowed a fish hook that had been baited with bacon. We rushed him to the Veterinary Emergency Group's hospital where the hook was removed. I was blown away by the level of support we received. All staff members are extremely professional and supportive. Communication was great as well. They do not separate pets from their owners so I was allowed to watch the entire procedure during which the hook was removed. Since Yogi required a 24-hr hospitalization, I was provided with a private room to stay with him. This meant the world to both of us. VEG staff - if you are reading this review - THANK YOU for everything! You guys are amazing! You are my "go-to" emergency hospital in Vegas moving forward. read more

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After having a good experience here a few months ago, i ran into an issue today with my puppy. I called this vet first because it was the first that came to mind. The doctor RUSHED me off the phone, couldn't even give me the number for animal poison control as I'm having an actual panic attack on the other end of the line. Showed no care to my emergency with my animal. Whoever i spoke to today needs more training and more compassion. read more

I spent a while, debating if I should post this review but today I couldn't help thinking about this situation . About six months ago, my elderly Chihuahua started bleeding from his ear late at night, so we rushed him to this emergency vet clinic. As soon as they saw him, they listened to his heart, freaked out, and called in other nurses, claiming he had a serious heart condition and could die any minute. They rushed him into an oxygen tank and put him on an IV. Shortly after, the vet told us he needed extensive treatment that would cost around $2,500. My girlfriend and I didn't have that kind of money, and it was obvious to the staff--we were sitting there crying for 30 minutes trying to figure out what to do. Eventually, we decided to put it on a credit card to save our dog. We went home thinking he was getting the care he needed, but about an hour later, the vet called saying they needed to keep him for a couple of days and that it would cost an additional $4,800. Hearing that made our hearts sink. They knew we struggled to cover the $2,500, and there was no way we could afford nearly $5,000 more. So, we went back, picked up our dog, and took him home. Six months later, my dog is completely fine. He's old, but he's doing just as well as before this whole ordeal. I honestly don't know if they were just trying to scam us, but the whole experience felt wrong. I'll never take my dog back there again. read more

Like no other vet practice in the area, VEG lets you be as involved as you want to be in the care for your pet. Within seconds of entering, they had triaged my cat and they kept me informed on each step of the process. There's no smoke and mirrors with VEG. They explain treatment options and walk you through it all. If I could make them our primary care, I absolutely would. Thank you all for such a wonderful experience during a stressful time. read more

We were seen immediately and quickly explained our options. Treatment was quick and effective

Make sure you don't leave a bad review for this place or they'll charge you an outrageous amount and when you tell them it should be that much and you can't afford they'll tell you they can't help your animal whose experiencing an emergency and go elsewhere ...rip off and rude. Period. Follow up: took my cat to his vet. My cat is getting surgery for more than LESS THAN HALF THE COST this pace wanted to charge me for. 48 hour stay and no surgery. TALK TO YOUR VET FIRST IF YOU CAN wait! This place is about money. Staff amazingly kind. 2 out of 3 doctors were extremely rude and pushed for unnecessary measures. read more

I had never been here before and needed to take my dog in on a Sunday night. When I arrived, I thought I was in the wrong place because all I saw was a big room with dogs on tables being worked on. I have never experienced anything like this before. It did not sit well with me, and I did not know this was their "concept." There was an english bulldog there who was having problems breathing, and it was too much for me. I was already stressed about my dog, I didn't need to be stressed about other animals. I cannot attest to the care, because we left. read more

Its a diificult time when you have a say goodbye to your 4 legged family member. Their compassion and physical space was beautiful. They made a truly difficult time barable read more

THIS is the place to go. The doctors and staff are absolutely amazing! They truly care about you and your pet and will do everything they can to help both of you. We took our kitty in on a Saturday. We live in Golden Valley and I dreaded the drive. NONE of our local vets (Kingman and Bullhead) would respond to our phone calls. Frantic, we call VEG and they told us to get down there. We did! Happily, our little furball made it! I can't give Dr. Jennifer and her staff enough praise. They are reasonably priced (very reasonable) and they really, truly care about your pet. Their compassion and attention to both you and your pet is truly amazing. Thank you so much for helping my little fuzzball when she needed it most! read more

I had Dr. Dowling and this place was absolutely a lifesaver. My cat had multiple problems. They saw me within one minute no wait place was awesome. All staff are on point a recommend definitely a return fantastic services on point. read more

I called last night at 1 a.m. Because My dog was acting funny. I think he had had a muscle spasm or something! I called and spoke with Logan. He was so kind and patient with me! I appreciate his kindness! read more

I cannot express how much I appreciate Dr Walton this group of professionals that took care of me and my cat when I brought him in. The care and concern were like no other I have seen at other places. I was able to remain with Ziggy throughout the entire process, with the exception of x-rays (which I totally understood). They were thorough in their exam and testing. Took time to explain in detail to me what what the results meant and were compassionate in their approach. Emergencies are always going to be expensive, but this was worth what I paid. I HIGHLY recommend this facility to anyone with a pet emergency. I mentioned the care they gave ME and my cat. There are rooms for you to wait and be with your pet if you are there a while; and I was constantly being asked if I needed anything. Thank you Dr Walton and the entire staff! Ziggy says thank you too! read more

This is the best Vet ER I've ever been to. So knowledgeable, helpful, caring. They greet you immediately upon arrival and let you stay with your pet the whole time. Keep you informed of everything that's happening and the costs involved. read more

My fiance and I don't have enough great things to say about this place. It makes me emotional to think about how well we were treated at this vet and how lucky we were to be cared for by the staff here. Our 7 year old dog was very sick for about 14 hours and unable to keep anything down. We decided to take her into the emergency vet just to be safe. The doctor ran a bunch of tests on her and explained the results in detail helping us come to the decision that Frea needed emergent surgery to relieve some concerning gastric distention from an obstruction. The entire group there was so kind and helpful with the whole process. Our dog is very fearful and can be mistrusting at times and they were so helpful and patient with getting her prepped for surgery. They let my fiance and I be a part of the entire process and kept us updated during surgery with everything the doctor found. They even let us stay with her while she recovered. We were there for a total of 15ish hours (including overnight) and we didn't want to leave our girl so they gave us a private room and transformed a couch into a bed with blankets, pillows, a space heater and a comfortable area with dog beds for Frea to recover. They offered to go get us food while we stayed with Frea. It was expensive (but as to be expected when they're saving your dogs life), but they even helped to show us our different options for payment plans. Taking some of the stress off of us. They thoroughly educated us on postoperative care and made sure she had everything she needed to safely and comfortably go home. Our Frea girl means the world to us and so does the team here at VEG for being so kind and making sure we get to have more time to love our doggy. read more

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I was already impressed with the location and the building but when I walked inside I was super happy to see a State of the Art Pet ER. The staff is absolutely amazing. super cordial, compassionate and extremely knowledgeable! I wish I could remember each name ! I am please also because, finally we have a facility in Henderson, and within reach. Dr Thomas is really an amazing doctor and woman. She really cared for my little Benjamin and made me feel immediately as he was in very good hands. read more

Great place! Every person in there love and cares about your pet. No matter what difficult time you're going through, the staff will do their best to get you through it. My Kona boy thanks them. read more

I brought my kitten in that was almost lifeless. I didn't have high hopes of him making it. These people were great! The doctor and nurses were working on him from when we walked in the door. They were professional and very nice. My little boy had to spend the night but he pulled through and we took him home the next morning. Thank you so much for everything! I would highly recommend them!!! read more

VEG Henderson is the most amazing animal hospital ever. Our regular Vet did all he could to help our precious cat Mufasa but he needed advanced emergency care and we headed right to VEG Henderson. Mufasa was under the doctor's care (I think his name was Dr. Martinez) within a minute of entering the facility. The doctor and his entire staff were compassionate and competent right from the start. Communication is excellent and as this is an open room facility, you can be as involved with your pet's care as you would like. Dr determined that an ultrasound was needed to determine the extent of the fluid that had built up around Mufasa's lungs. We watched as the doctor performed the ultrasound and we could see exactly what the doctor was seeing. Unfortunately fluid was also surrounding his heart as well as the lungs. The doctor advised that the only treatment option available would have been surgery but the prognosis was very poor and Mufasa would have suffered greatly. Obviously we did not want our cat to continue to suffer so we had to say goodbye to our precious Mufasa that evening. The VEG doctor and staff were so compassionate and took such good care of Mufasa and the two of us while we said goodbye. I highly recommend VEG Henderson if you need an emergency animal hospital and want to make sure your pet has some of the best emergency care possible in our great city. Seeing your pet suffer and having to say goodbye is heartbreaking but the fact that we know Mufasa had access to quick, competent and compassionate emergency care helped to put my mind at ease that we did everything possible before having to say goodbye. read more

Staff was very friendly but possibly I came on a bad night ... $780 and 4 hours later... they couldn't find any issues with my dog

My kitten was very lethargic and losing all his fluids, so we rushed him here. It wasn't a bad experience but it is one that was hard to recover from financially, 2 nights my kitten had there on iv, tests through out the days and such. Almost 7 thousand dollars. They also told me my cat had parvo, so he was quarantined. He was better after 48 hours. When I took him to my vet for follow up, they tested him and my other cat and they do not have parvo. It is ridiculously expensive and they do not always give correct diagnostics, but they did help my kitten, but don't come here unless you arent worried about money at all. read more

(Pics for Pricing) My dog was acting strange so we decided to her to VEG to get her checked out. The staff is super nice & have complimentary offerings. My dog had a uterus infection & needed surgery, however the prices were OUTRAGEOUS! $1.7k for blood work/testing but with the surgery & after care my estimate was almost $10,000!!!! And VEG won't do anything for your pet until you pay them in full... I opted for some fluids & meds to hold my dog until the next morning (that alone was $418). One of the doctors did have an off vibe to him like he was indirectly trying to put more fear onto me with the risks and wanting to convince me to do the surgery (I did what I had to for my pet, just not at VEG). But next morning, I go to my primary vet (American Pet Hospital on Sunset). My vet only charged $389 for blood work/testing & full surgery cost was $2,125. I only had to pay $867 to get her into surgery & I was able to schedule when I can pay the remaining balance. Still a little pricey but WAY better than $10,000. I do believe VEG will care for your pet and do what is necessary but ONLY IF you have the money up front. If it's a time sensitive situation & cost isn't a factor for you, taking your pet to VEG may not be a bad experience but if you can hang tight until your primary vet opens, go to your local vet for a second opinion regarding costs. Hope this gives some insight. My review is just my personal experience. read more

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Two of my dogs have seizure disorder, one occurred at 11 PM and while they may be an hour and a half away, they were there to help me when I desperately needed it for my Roxy... very grateful to them, I just wish that cost was not an issue because you definitely pay for the services, but my dogs are worth it so I am very grateful to them for being there in my hour of need. read more

This shady place will prey on how much you love your pet. Over 1900 hundred dollars and they say we don't know what's wrong, take our cat to her vet the next day and it is EXACTLY what we initially said we thought it was. This place should be ashamed of themselves..... Do yourself a favor and if you can wait til morning do it or find another place read more

It was sad to see a dog going into cardiac arrest but seeing everyone was immediately hands on, everyone was great, the dr was amazing , treated my cat with dignity (she's a plus sized gal) hehe. Not a long wait , they checked in often , offered us beverages . Overall a 10/10 read more

We came to this emergency hospital because our dog was extremely lethargic and refusing food and water for 24 hours. The care from the vet and their techs was unmatched. They took care of our sweet pup and were so gentle. I'd recommend them to ANYONE. The cost is a lot as most emergency vet hospitals are but I don't even mind when the care is this exceptional. The open floor concept and ability to be with your pet throughout their care is amazing. The discharge instructions were so thorough and detailed. Our pup is doing much better now after caring for him. During our visit my husband and I were extremely emotional and they were so calming and reassuring. They handed us tissues and water without us asking which was a really nice touch. Everyone was incredible. Thank you for taking care of us and our baby VEG read more

Hands down the most caring and sweetest staff! They took care of my sweet boy Socks when he had an allergic reaction. They constantly were checking on us and asking if we needed anything at all. You all are truly amazing! read more

Excellent caring staff. I was dog sitting my nephews dog Louie a 2yr old French Bulldog and he ate my medication. I called and it was suggested that I call Animal Poison Control and then bring the dog in. Once I arrived the staff went right to work on Louie. I really like the way the clinic is set up so that you can stay with your dog while the dog is being treated. Louie stayed overnight and the staff kept me informed and updated on his progress. All went well and Louie was released the following morning. read more

They truly treat your pet like their own. Every single person we met at VEG was super nice and knowledgeable. We got referred here from our reg. vet after Chunk had been vomiting and we were worried about blockage in his system. After our reg. vet did Xrays and bloodwork on a saturday morning, we were told to go to VEG asap as surgery might be needed. After we got there and everything reviewed, sadly surgery was needed. We know we're great pet parents but this time it was too much for him to pass or vomit up. All in all, they were upfront with billing, gave us a copy of the medical records, and really did go above and beyond to make sure your pet as well as yourself comfortable and reassured during this scary time. The next day I called at 5AM to even check in on Chunk. After Chunk was able to go home, they called the next day to follow up. His discharge paper explained medications and other info in case we had questions. ** We've gone to another emergency vet before for something much more simple and was charged a lot more and wasn't satisfied with their care* read more

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If I could give this incredible team 10 stars I would. Our 8 year old dog collapsed but had perfect blood, urine and stool samples previously, only 2 weeks before from our regular vet. Our first phone call with Dr. Jenny, was great. Our interaction, led by Dr. Drizin and support by other docs and the team was nothing short of spectacular. They were incredibly responsive, thorough, and extraordinarily competent. The facility, setup, intake and support were truly "patient" led meaning they understood the importance of you being part of the journey. That can be calming for both you and your pet. The Veterinary Emergency Group, Veg.Vet is the epitome of patient focused care who truly understand it is not just about administering medial support, but how you do it as well. It is a tremendously better experience for both you and your pet. Could not recommend this place any more highly. Thank you! read more

Best and most compassionate experience I've ever had at a vet, my sweet old Lhasa apso was bleeding from the mouth and Dr Dowling was amazing, she gently told me it looked like cancer, no hard sell to treat just kind advice as to what the options were, I would highly recommend, very reasonably priced also read more

Had to take my pup here due to an ear infection that got missed by our primary vet. My pup received immediate care and the Vet that saw him as well as the techs were all very knowledgeable and knew how to work with my very anxious and irritated pup. Loved the open concept in that the treatment and exam area are located in one big room so you are able to see and be with your pup at all times. Overall a great experience, thank you! read more

Everyone here is so nice and accommodating! I highly recommend bringing your pet here in case of an emergency. Veterinarian Markos, Kylie, and Aric were so nice to our dog Clem. They have snacks and refreshments to make sure pet parents are comfortable and you can be with your pet most of the time and even spend the night if you need to. read more

Wow! What an awesome place. So attentive and so efficient. I cannot say enough great things about the staff and veterinarians.

Amazing staff!! Had to take my dog in for emergency, and they were supper kind and fast. They really care for your pet and you .

Had to bring my pup here when he unfortunately ate a whole chicken wing. The team was so sweet as I was extremely emotional the whole time. They helped my puppy discard the wing and we went on our way. Major thank you to the team! read more

Everyone was incredibly nice and professional. Dr. Whelton and her staff took exceptionally good care of my cat Raider and Jared took care of me which was sweet. Thank you all so much! read more

Incredibly kind and professional staff. Very helpful and very knowledgeable. They are patient and attentive. Highly recommend this vet ER if you need to take your beloved fur baby somewhere in case of an emergency. read more

I hate to leave a bad review because the facility and the staff were excellent. I brought my 3 month old kitten because she wasn't very active like a kitten should be. She had some swelling on her right neck area. The doctor that saw her misdiagnosed her condition that she had an abscess and needed surgery. We have other indoor cats and she suspects that another cat swatted at her. It was very costly but I was worried about my kitten. The doctor said the infection can spread and may end up killing her. So...I went ahead and agreed to do the surgery. She was all prepped for the surgery with IV, sedation, the works but when the doctor did the ultrasound, she couldn't find the abscess. She couldn't find the puncture wound either that caused the abscess. I was relieved that my kitten didn't need the surgery. But if only the doctor diagnosed her condition correctly, it could have saved me 2/3 of the bill for unnecessary costly procedures and my kitten didn't have to endure all that stress and be subjected to an IV needle and medications that she didn't need. My kitten only needed antibiotics and anti inflammatory medicine. The cause of the swelling was an insect bite possibly from a spider. I was gonna wait until Monday to take her to the vet but she wasn't feeling any better and we were worried. Hence the trip to VEG...a very costly one. Update 06/24/24...I spoke with the Medical Director and he was kind enough to adjust the bill. I still don't recommend this place unless you want to pay twice or three times as much. I find the doctor we had as very inexperienced. read more

I wish we had brought our pup here sooner rather than waiting for our normal vet office to open and get in a last minute appt. Right when we walked through the doors, they were all hands on deck. I wish I remembered the doctors name, she was very informative and just laid everything out for us while still giving us time to think and being very empathetic. Unfortunately, with the choices we were given, we had to put down our frenchie, Milo. They never once made us feel rushed and they let us take our time with him in a private room. If we ever decide to get a dog again and there ever was an emergency, I will be coming here. The drive was a little long for us but I cannot put into words how impressed I was even with our sad outcome. read more

best emergency vet clinic in. It's the only place I would take my dogs if they have an emergency