I've been going here since Fall of 2025 and have had consistently positive experiences. I always…read moresee Joyce. She does a great job with my mani and pedi. I realize that men's services are less complicated than many services for women, but I'm consistently well-pleased.

Was a walk in on a random Wednesday evening. Was able to sit and be taken care of right away…read more Joyce was super friendly and made nice small talk with me which I really enjoyed. She was nice and thorough double checking she was doing what I wanted and I couldn't be happier. I feel like for the price and speed, it's really reasonable. The location is convenient but nothing fancy, even so, I can see myself coming back in another time.

I was recommended this place by a friend and it's a great place to recharge in my area! I got…read moreeverything but the farmhouse sink massage which was great, but i would definitely try a different massage when I return as I know what I like now! I also got a lash lift and tint before a trip. This was my first experience for a lash lift/tint and I will definitely return when I want this service again! Staff is very nice. The space is cute!

Great massage and cute place. Everyone was super nice and relaxed. I'll be back for sure next time…read moreI'm in town.

Shania made my first experience at Z Luxury a true pleasure. Excellent personable competent service…read morein a soothing friendly environment. I plan to become a regular client. Thank you, Shania!

Exceptional care. I had a hand massage as part of my manicure and the gentle touch was so healing,…read moreit brought tears to my eyes. I

Walked in for pedicure. (New?) gentleman listened as I requested "extra" shaping on some nails …read more Then proceeded to give me one of the best pedicures I have had in a long time!

I hate leaving bad reviews, although I am furious for paying so much money then coming home feeling…read moredisrespected and unsatisfied with the work. The first time I came to this salon, I loved my nails. When I came back for a fill two weeks later, the owner demanded that I get a new set of acrylic nails because my natural nail underneath grew and was visible. I refused to pay $65 for a full set plus $20 for removal so I went to a different salon for a fill. When I was finally ready for a new set, I went back to the same technician and she disregarded my request to have thin, natural acrylic, created a mismatched shape and the nail polish was so old that it looked nothing like book sample. I called the salon 5 minutes after I left and asked for it to be redone. My nails looked horrible in natural light. The owner tried bullying me again and blamed me for being picky then said I could never come back to the salon. The whole experience was rather traumatizing and I spent $85. Ladies, there are better salons. The owner is quite stuck up and cruel. I will take my business elsewhere.

Absolutely my favorite nail salon in the area. Highly recommend Luna as your nail tech, she did…read morethese adorable nails for Easter and I absolutely love them!

Newer to Gold Finch but have now been back a few times. I appreciate this salon. They are kind,…read moreconversational and overall do some good consistent work. Oh bonus for wine offerings too.. When I get my service: I always like Some design and flair and Amy delivers. It's hard to find a salon nearby that is liking to do some design work and be good at it. I always get powder with extensions. They last about 3 weeks and start getting loose in that 2.5 - 3 week mark. I mention this for two reasons: 1. I'm pretty rough with my hands and activities and appreciate how resilient my nails are for the most part. 2. I wish they did last longer but most of the time 3ish weeks is the max I can go with this type of nail service bc they start breaking or popping off. My only reason for 4 stars is that at times my nails aren't even.. not noticeable to the average eye but I notice. I also wish the technical design capabilities were stronger. I know of other salons that do some cool things but seem so far.. with that said they do good work and I get compliments quite often..

Only because I have a gift certificate to Crystal Nails in Cromwell did I try that hell hole before…read morecoming here to Cozy Nail and Spa. I called Crystal as soon as they opened this morning for an appointment. They told me that they had no openings, but that I could go as a walk in at 2:00. I showed up on time and waited for an hour before leaving. Meanwhile they kept taking calls and walk-ins as I waited. I started to feel like I was at a car dealership where they just tell you what you want to hear just to get you in there. After leaving there I called Cozy and as expected got an appointment in 20 minutes, exactly the time it would take to get there. Anybody want a free gift certificate to a place you'll never want to go back to? Check the reviews - the difference between the ratings at Crystal Nails vs this place is like night and day. Cozy Nail is the only place to go!

Broken pedicure chairs, brown water stained ceilings, cluttered work spaces with cleaning products…read morevisible, still decorated like COVID times with literal plastic shower curtains separating the pedicure chairs, harsh lighting, zero decor, small selection of nail colors. Nothing was cozy about Cozy nails. Wouldn't even call it a spa. I had to ask for gel polish & the employee put on such a thick layer of gel it is almost tacky feeling and it dents/imprints easily. The employees spoke to the other employee and said the UV light wasnt working correctly, so dont use it on the next customer. That's why my polish isnt right. Not only that but their tips go in a "tip bucket" with their name on it instead of their own pockets ... why??? Just why?? Let me give my cash tip directly to the employee and not the bucket. I'll never return and will never recommend this business.

Love, love, love the whole staff. Always clean and exceptional mani and pedi's!!! Always new OPI…read morecolors to choose from. No Tv's but always good conversation.

New favorite salon! I called on a whim the day before Easter for a gel manicure and they were so…read moresweet on the phone and told me to come right in! As soon as I got there I was greeted by the friendly staff and seated. I haven't gotten my nails done in almost 2 years and they look awesome! I have a toddler so the fact that my gel manicure has lasted over a couple days so far shows how great this place is! Great selection of colors and clean facility. Will totally be back!

These women are literally artists and should be respected as such. This is MY salon, the only one I…read morego to. I love these ladies like family & they work hard & are amazing and beyond talented! FYI, you get what you pay for people! You want "cheap" then go get that elsewhere and that's what you'll look like too lol This is a great location, prices and people!

What a waste of money on a spa pedicure. First time customer and will not be back. Paid for a spa…read morepedicure, was really forward to some relaxation. There was absolutely no massage at all! Getting a nice massage on your legs and feet is the best part of getting a pedicure, and the reason I paid more for a "spa" pedicure. They literally just rubbed lotion on my legs the way I do it at home when I'm rushing to get ready. My entire service was done in about 25 minutes, how is that a spa pedicure????