As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

0 stars. First of all, the email on Chris's business card (attached) is wrong--so if he makes a…read moremistake, you have no way to contact him. And he did make a huge mistake. He signed me up for a supposedly "free" mobile plan with my home internet, but it was activated under the wrong address--so I've been getting charged for a plan that was supposed to be free. I waited 40 minutes at the store, only to speak to a different staff member who couldn't fix the issue. He said Chris would call me to sort it out and issue a refund. But again--Chris's contact info is wrong, so I can't even follow up. Now I'm dreading having to return to the store after a 10-hour shift just to beg the staff to correct their mistake. I won't take down this review until someone from this location contacts me and resolves the issue. But considering the number of 1 star reviews, I doubt I ever hear back.

It was a very good night at the Xfinity store. Free water, free Xfinity wrapping paper (just what I…read moreneed to dress up a gift!), and a comfy couch to plant myself on while an associate helped me get a replacement router. Full disclosure: I've had not-so-stellar service here, about 18 months ago. But tonight the friendly team worked together and got me the equipment that I needed. And I was in the store for less time than I expected--thank you!

Shout out to Keenan, he was eager to assist me with getting into a new phone. Although they did not…read morehave the iPhone one terabyte that I wanted in store was able to effectively navigate me through the ordering process to set up a trade-in in at a local Apple Store. It was knowledgeable products and offered great advice without making decisions for me. Encourage me to get something that works best for my circumstances. I appreciate his awareness of the brand and effective communication. He even talked me through the internet services and offered to help charge my device while I submitted my order.

The customer service is generally horrible They can hangup…read moreon you or give false promesses. They over charged me for 5 months and i was unable to get refunds or even to cancel the last payment No one cares ... be careful ! Im canceling my line today

Check with your child's high school first to see if they'll use common app to process your child's…read moreapplication to the college. You'll have a heck of a time getting back your refund if you go through this route. Applied directly to the college before using this.

The crooks of telephone service. They will bury you in…read morepapers with the Sign Here and here, and here! I emphatically stated I will not sign a long term contract after just getting out of the previous telephone company. But so many pages and not enough days to read everything they will slip the long term contract by with your signature. That is only the first problem with these "slimeballs". They never hooked up the second office number to roll over to the main office lines. How much business or just calls never came in??? The price quote was also a big lie. I called month after month about the billing and was just brushed off as it was a partial month or it was a combined period. These guys make the Gold family of "Hardcore Pawn" look like Saints

Global Telecom Brokers, aka GTB out of Owings Mills, and its attorney Barton J Sidle make their…read moreliving by signing long-term contracts, providing less-than acceptable services and then suing their clients when they cancel the services. As of October 2013, they have filed over 330 law suits against their clients, according to the Maryland District Court record alone. Please look up their name under "Maryland Judiciary Case Search" and you will see what I mean. In our case, we signed a contract to provide 1.5 Mbps Internet speed along with telephone services. The actual speed we were getting was between 0.08 and 0.1 Mbps at all times no matter what time of day you tested it. As for the service itself, they promise you 99.99% up time, we were getting service interruptions between internet and phone service almost on a daily basis. Every time we called, they tell us that they have "opened a ticket", whatever that means, and they will fix the problem, no one ever calls or follows up with us and the service come back hours later and sometime 2 or 3 days later. Imagine running a business under these conditions. I do not recommend Global Telecom Brokers not even to my worst enemy. Service is useless, very expensive, it comes with a ton of promises and I guarantee you none will be delivered. They have a tendency of doing everything verbally (by telephone) rather than reply to emails, and now I know why, so nothing is in writing when they go to court. Avoid Global Telecom Brokers at all cost because they are a scam. I can't wait for Maryland to shut them down for their illegal activities.

TCC Verizon - Metairie LA Jason Rivers Sr (USMC vet and…read morestore DM) was outstanding conducting and completing our upgrade to new iPhone 15 and iPhone 15 Max Pro from 2 model 12's. Additionally, he set us up for WIFI change from Cox to Verizon wireless. He demonstrated expertise in hardware/software, the transition process, and the engagement with Verizon Corporate functions (as TCC is a 3rd party vendor and not a Verizon full service center). His customer focus, professionalism - general personality - and product/transfer process knowledge made this a flawless experience. Transfer was exceptional along with excellent communication along each step of the process. KUDOs to Jason - he rocked it!

Never again. They love to sell you but they hate to offer after sale service. When questioned, the…read moreguy said they weren't Verizon, they were TCC. I said "what does that say on your sign", he said we are TCC, an agent! I recommend go to a Verizon corporate store if you want more than a run around!

OK customer service. I come here with my mom since she has service with this carrier. She keeps…read morehaving issues with her phone and I've recommended that she just switch carriers, but she's been with them for so long, thus reluctant to change. They're patient with her and answer all of her questions. My only 2 concerns, they play a lot of reggaeton music that plays kind of loud on the speakers in the store. The volume is distracting, especially for my mom who is a Senior. I actually turned the volume down because my mom kept complaining about it while we were waiting for someone to help her. And within a few minutes, someone turned it back up. I turned it down, and they turned it back up. Granted, these speakers are on display and meant to be checked out and touched, but I think it was obnoxious that they kept turning it up to satisfy their comfort and their sense of relaxation to the work environment, as opposed to viewing the experience from the paying customer lense. Each time we have been there, 3x in the past 6 months, reggaeton is playing which I can't understand so I can't determine whether the lyrics are clean or not. Also, the gentleman helping us kept fiddling with his cell personal cell phone in his pocket. He kept pulling it out and texting, and kept putting it back in his pocket. I thought it was unprofessional during an interaction with a paying customer. Location is good, but they have room to improve on to guarantee a more polished customer experience.

Negative experience upgrading phone. The sales rep continually pushed sales of various things in a…read moreway that was misleading. Asking to sign things on screens before being allowed to read them or walk through terms. And did not fully disclose fees until I asked why totals from an email I received did not match the cost of what she said. Finally, I told her that I did not want to add insurance because I didn't want to cancel it after the free 14 day term. She added it anyways as I found out from a welcome email. Am assuming everything else is fine, but the entire experience gave me scam vibes, which shouldn't be the case to a vendor you are spending thousands of dollars with for decades. Have strong concerns about the trustworthiness of at least this team member, and would consider looking elsewhere for your mobile/internet/cable needs. If going, make sure to review everything in detail, ask questions and stay on top of anything they try and sneak in. Would Iove to connect with the general manager.