My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

My experience started off terrible. All I wanted to do was drop off a cable box. Was told by the…read morereceptionist that I would have to wait to talk to someone. Six employees working. They were waiting on one customer while three of us waited on those other five employees to help us. After waiting for 10 minutes I asked the receptionist to just take care of the box as I needed to leave. Then Brian asked what I needed help with. I commented that I wasn't trying to be a pain and the guy actually said, "Yes you are." Come on man. I wouldn't have been that way if you or others would have made your customers waiting around a higher priority. I asked to see the manager who helped me. She was phenomenal. Turned a 1 star visit into a 5 star.I will admit I could have handled the whole situation better. But when a simple drop off becomes a long drawn out ordeal with an employee with an attitude you inadvertently get short with people. I did apologize to the receptionist on the way out. Xfinity corporate - You should give the manager a raise and get Brian some much needed customer service training.

My internet goes offline Every. Single. Day. They send me a new modem and promise it won't happen…read moreanymore. Still goes out every day. In a chat they tell me they've "provisioned" my modem so it won't happen anymore. Still goes out every single day. I had NONE of these issues with Fios, unfortunately only Comcast is available in my area.

Tj assisted me with upgrading my phone today. He was super friendly and helpful. He was upfront and…read morehonest when it came to the differences in new phones. He was efficient and answered all of my questions. Thank you!

Initially gave good review, but errors were made: accidentally or on purpose? Wrong phone given…read morewhich was more expensive per month, insurance was added when it was not requested, data transfer for four phones took over two hours! Need I go on? My daughter warned me about the bad reviews. Might be justified. Took over an hour with Verizon billing to get bill corrected. Yikes.

DO NOT go here, they will try to sneak extra charges in or try to force you to upgrade your package…read morewithout your permission. They have the worst service, for example only 1 worker was in the store right after the new iphone is released. He was watching football on his phone while working and there was a line of people waiting. I had them save a phone for someone on my plan and when he went in when I told them he was going to, they ended up giving it away. I have nothing nice to say about this place or the employees who work

Only one person working and the person lied to me. Told me I can get an iPhone 14 for half off but…read morein fact my promotion was $800 off (which is way more than half off). When I was initially standing next to him he very rudely told me to take a seat across from him, probably cuz he doesn't want me to see my true offers from Verizon. Also, when I left the store without getting a new phone he lied again saying that my offer (the half off he made up) might expire that day. I called Verizon later and they told me there was no expiration date showing for the $800 off offer. Will never give them my business.

Excellent experience! Kyle truly saved the day. My dad made the mistake of going to a so-called…read more"licensed" store, only to find out it was a complete scam. It left him sleepless and feeling taken advantage of. Enter Kyle--he was the perfect person to validate his concerns and make things right. Kyle handled the situation with such professionalism, listening intently and offering thoughtful solutions. If you're looking for someone you can trust to get things done the right way, ask for Kyle!

Outstanding service from Michelle at Reading store. We had a bad experience at Burlington mall…read morestore which ruined our day but Michelle's quick professional and efficient service made us a great day. Michelle is very professional and knowledgeable, she is very nice and patient to answer questions. If you go to Reading store, Michelle is the best person to help you. But please avoid Burlington mall store if you can.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

Had them update my service to 200 Amps. They did it in two separate panels. Since then I have…read morenothing but issues with too much load on one panel vs another. Already had two other electricians come out and tell me the service upgrade was horrible and should have never been done like this. Also did the electrical for an addition we did. Same thing the other electricians said there was no thought in how they wired it/separated it and set up the switches. DO NOT USE STEVE OR HIS COMPANY. TERRIBLE.

Steve is amazing- hard working, honest, pricing is reasonable! Had old knob and tube. So glad we…read morefound him. Many electricians don't handle or work with it. He did great job!! Over exceeded our expectations!

The interactive website works extremely well and enables even those who are not particularly adept…read moreat computing to manage the website. I strongly recommend this group Antony Polonsky

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Great service. Took great care to understand what I needed with old audio tapes recordings of a…read morerecently deceased relative to share with family. Removed a lot of background noise so the quality was good and didn't overcharge for the service. Definitely recommend.

If I could leave ten stars I would! I went in there, with only three days before the event, with…read more31video tapes I needed converted to commemorate the tenth anniversary of my husband's passing. Initially, Cary told me he couldn't have them done in time. However, the very next day, he called to say he had put all other projects aside in order to get mine done for me! Incredible!!! He went above and beyond for me! I'm already spreading the word about this amazing experience and will continue to recommend them to everyone I know! It's very rare to find people who commit such acts of kindness. So glad I found this jewel!