There are better things on the horizon but it's definitely not this Verizon store…read more I came in to trade in my old phone. The person assisting me pulls out his phone and starts watching the football game. With the sound on. While he was helping me?? Luckily his manager told him to quit it but things only went downhill from there. Got the phone traded in but they wouldn't activate it for me which was odd. After much back and forth I left. They were super unhelpful- the one associate had an AirPod in while helping customers which in my opinion is very unprofessional. Many hours later and after much chaos I got a Verizon store in Boston (Medford) to activate my phone remotely. My recommendation: unless you want to end your day in tears DO NOT come to this store.

zero cell reception at arlington virginia hospital. new…read moreiphone 17 and 5g welcome package wirse yhan 12 and old package.

I'm surprised at so many poor revies on here. I've been with Siteground a few years and my…read moreexperience has been good. I now have about 30 sites with them. Pros: - Fast - Back end very well designed, I find it easier and less overwhelming than cpanel - Support 24/7, helpful & friendly once you get through Cons - Very steep renewal prices - You have to jump through a few hoops to get through to a real support person, the option is hidden behind FAQs and their AI agent Overall my impression is that it's a good quality host. Overall experience good, fast loading websites and no problems with downtime or security

I moved to SiteGround years ago because of their excellent support. Those days are long gone…read more More than sixty hours ago all my AI tokens disappeared. I immediately jumped through hoops to get to a real person, who filed a support ticket. Which got bumped to another level the first hour. They have acknowledged something is wrong. When it had been 50 hours, I pointed out it had not been resolved. I can't use the AI, and that is not acceptable. The response was: "Thank you for the update, Paul. Our developers are actively working on addressing the issue, and we will notify you as soon as we have any information." I realise no one there cares about the couple hundred dollars I spend each month. Perhaps I should find a host who does care. UPDATE: Still not fixed. I need a tool that works, so I asked to have the account cancelled and my payment refunded. What I got in response was: "I would like to mention that our developers work standard shifts, which means they are not available during Saturday and Sunday. However, as today is Monday, we are likely to receive an update from them. We will make sure to provide you with an update as soon as possible. Your patience and cooperation are much appreciated!" So they just ignored my attempt to cancel. I wonder how long it will take to get that done.

Update from 11/28/25 store visit:…read more Sean was absolutely fantastic! He helped me and my parents upgrade to iPhone 17 Pros, and also assisted me with getting a new iPad. Throughout the entire process, Sean was incredibly patient, friendly, and knowledgeable. He took the time to pair our new iPhones with our other devices (including our Apple Watches) and made sure every setting was correct. What impressed me most was how meticulous he was in transferring all of our data and ensuring nothing was missed. Switching devices can be stressful, but Sean made it seamless and easy. If you need someone who truly cares about getting things right, ask for Sean--he's awesome!

horrible horrible, lies, misleading and downright incompetence. What a terrible experience from…read morestart to finish. Billing was NEVER accurate, always $200 to $300 more and Verizons own technical team could not get me into my online acount. I have a pending settlement and this company SUCKS

BE CAREFUL! I went in to purchase a new phone and told the salesperson I just wanted a basic…read morephone. I was told there was a $1200 Google phone with $1000 discount because my phone was so old (5 yrs+). ALL GOOD HERE........but, at first salesperson said Bill would go up $15/mo., then said "don't worry, your wife bought new phone recently, so you are OK". He did the install/switch of data between phones ($50).....fine with that! Then he said he needed to put "Liquid glass) on screen to protect it (NO MENTION I was being charged $60) and was OPTIONAL! Amazon has wipes for $23. Then the case ($30).......my wife had several.........same with CORD. Get home and wife is furious.......our Bill went up $50/mo!!!!!!! She called and got a great representative who got it backed to where it was. Part of the $50 was a $15/mo charge guy said would NOT BE A PROBLEM. Overall, it was probably still a decent deal, but I HATE be conned/lied/misled to! About $100 worth of charges I did not need and was NEVER told were optional. As My wife said "they saw a big sucker come in" (LOL)! Yeah, I am not technologically savy! ASK what you will be charged for VS. what really OPTIONAL and you can buy usually for 1/2 price on Amazon!!!!!!!!!

I've been having cell phone issues all day, I called Verizon and they said that I would need to get…read morea new SIM card. I stop by the closest one near me and it's closed at 7:25pm on Tuesday. Effective 2/2/23 says they close at 8pm, yet Yelp says they close at 9pm? Disappointed...

I'd give 10 stars if I could!…read more Will and his team of MACgicians S-A-V-E-D me! I've always been a PC user and recently decided to join this century and purchased a MacBook Air (which I LOOOOOVE, incidentally). I had it just about three weeks before it had a major accident...a rendered unusable sort of accident that I can hardly speak of without getting mad all over again. I thought it was not salvageable. I ran to the Apple Store in tears asking for guidance, and oh how they steered me wrong. They recommended a place called Kroll Ontrak way down I66. I drove out there with my machine and left it with them for three days to "analyze it," for which they charged me $65. They called me back once it had been brought back from "the clean room," whatever that is, and told me that they had taken the liberty of beginning the downloading process. I thought that was all really considerate until they gave me the quote for this service. And I choked on it. It wasn't much really; they only wanted my mercedes and my first born child. And there was no room for negotiation. None. So I took back my computer, paid them for their so called analysis, and was on my merry way. I turned to Yelp and found MACS in Alexandria---what a stroke of luck that turned out to be! I called and spoke to Will (the owner). I told him about the fate that had befallen my beloved MacBook Air and his response was, "no problem, bring it in." He was able to salvage everything: years and years worth of files, some new software I had purchased and coincidentally lost the disks for, all my emails, bookmarks and photos! On top of all that, he was able to then file it all away properly on my new MacBook Air. There were no "clean rooms" and there weren't any sort of mysterious processes like Kroll Ontrak had described to me. The best part was that he didn't want my car or my kid, just $125. SO, so reasonable. Later that day I had logged in to my new computer and remembered a question I had meant to ask him about something else unrelated. I called and he offered to fix it for me by logging into my computer remotely using TeamViewer (my old company used to use that software so I was comfortable with this--I know how it works). Talk about customer service! It wasn't even related to the original problem, it was just a question about a functionality on my computer. He just whizzed right around on it and fixed it with no effort. He also pointed out a great mac tutorial site to me so I could learn how to use my computer more effectively. SO NICE! I will not hesitate to use Mid Atlantic Computer Solutions again in the future. They are GREAT!!!

I'm usually very apprehensive about taking my computer in for repairs b/c I don't know enough to…read moretell when they're being honest. This was NOT the case here. Will responded promptly to my online inquiry and laid everything out clearly for me so that I knew what I was expecting. Best, there were no surprises at the end. This was a great transaction and exactly what I want from this type of business: straight forward and no BS.